Avast WEBforum

Consumer Products => Avast SecureLine VPN => Avast SecureLine VPN for Android => Topic started by: wallwiz on August 10, 2017, 06:56:26 PM

Title: Subscription Issues
Post by: wallwiz on August 10, 2017, 06:56:26 PM: I have been paying for Pro for almost 2 years. Why am I being told all I have is the free one, and being asked to upgrade. Perhaps it's timé to terminate ALL of my subscriptions.
Title: Re: Subscription Issues
Post by: REDACTED on March 02, 2018, 05:22:47 PM: Quote from: wallwiz on August 10, 2017, 06:56:26 PM
I have been paying for Pro for almost 2 years. Why am I being told all I have is the free one, and being asked to upgrade. Perhaps it's timé to terminate ALL of my subscriptions.

I have the access only to the free VPN also. I have a 3-device account and I get the message that I "do not have a multi-device license.

Fix this or I too can use an alternate program.
Title: Re: Subscription Issues
Post by: REDACTED on March 19, 2018, 01:31:20 AM: When I jumped on board, I thought I was getting all 3 services for the one price, now they are asking to buy a license for the 2nd service, then I jump on forum tonight to read that the original download. You won't be able to axeccess.
Title: Re: Subscription Issues
Post by: REDACTED on May 21, 2018, 07:35:01 AM: This happened to me as well. I received an email from tech support after a few days. I sent then an answer to their questions and haven't heard from then since. If they cant fix the issue then they should refund my money. The VPN was working fine and now tells me i need to upgrade to pro. Its Bull.