Avast WEBforum

Consumer Products => Avast Account (my.avast.com) => Topic started by: REDACTED on August 11, 2017, 08:47:34 AM

Title: 305 Error when trying to get activation code for Avast passwords
Post by: REDACTED on August 11, 2017, 08:47:34 AM

When clicking on Activation code button for Avast Passwords  in Chrome browser on my licences page on my account I get 305 error.

Checked all 5 records for the licences for Avast Easy Pass on my account. 2 of them expire on the 9th of Feb 2018 and 3 on 14th of Feb 2018. One of them actually gives me the Activation code, the rest give 305 error. That's OK, I guess. But now, when I am entering that code in licence renewal dialog, I get this message: "avast! EasyPass was unable to connect to your avast! EasyPass account:
[connecting easypass.avast.com:443]: Connection refused" 

Need help configuring... Thanks.

Title: Re: 305 Error when trying to get activation code for Avast passwords
Post by: REDACTED on November 22, 2017, 04:21:12 AM

Hi,

Just purchased Avast clean up and i couldn't find the Activation code in the mail and logged in to the Avast portal and in the activation codes, it gave me 305 error. Any suggestion on how to solve this.

Thanks   

Title: Re: 305 Error when trying to get activation code for Avast passwords
Post by: REDACTED on December 26, 2017, 08:26:40 AM

I am facing same problem. Support is also not working. Can I get any help.
Just purchased Avast clean up and i couldn't find the Activation code in the mail and logged in to the Avast portal and in the activation codes, it gave me 305 error. Any suggestion on how to solve this.

Title: Re: 305 Error when trying to get activation code for Avast passwords
Post by: Asyn on December 26, 2017, 08:39:24 AM

-> https://support.avast.com/article/Troubleshoot-activation

Title: Re: 305 Error when trying to get activation code for Avast passwords
Post by: REDACTED on February 09, 2018, 12:38:57 PM

I am facing the same problems, can not activate Avast Cleanup premium at all. When I log in to my avast account and click on the Activation code- Error 305 pops up.

Tried to use Activation code after installing the Cleanup I have message " incorrect activation code" - AVAST PULL YOUR SERVICES AND DAMN FIX THE SHIT .

Title: Re: 305 Error when trying to get activation code for Avast passwords
Post by: Asyn on February 09, 2018, 12:42:22 PM

Contact support: https://support.avast.com/contact