Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on August 14, 2017, 03:13:43 PM
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So the other day I was trying to sign into Avast Free Antivirus, but no matter what I tried, I could not type my log-in credentials. I suspect this could have something to do with the fact that I am doing this on my windows tablet and I have to use the windows virtual keyboard, but I could be completely wrong. Any help would greatly appreciated.
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Sign into what part of Avast ??? Forum, program, my.avast.com ???
Avast doesn't work on a windows tablet to my knowledge. :)
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Just the program. And I don't see why avast wouldn't be compatible with with windows tablet, I mean, it also uses windows 10.
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https://www.avast.com/faq.php?article=AVKB66#artTitle (https://www.avast.com/faq.php?article=AVKB66#artTitle) Supported by Avast as Avast Mobile Security (Android).
Avast account: https://www.avast.com/faq.php?article=AVKB66#idt_390 (https://www.avast.com/faq.php?article=AVKB66#idt_390)
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Sorry but that article doesn't really help. It talks only about Avast mobile security, whereas I am running the PC version.
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You are running a "stripped" down version of Windows not the full version.
https://www.avast.com/faq.php?article=AVKB44
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No, I am definitely running the "full" Windows 10 (in my case, Home Edition).
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No, I am definitely running the "full" Windows 10 (in my case, Home Edition).
What are the tablet's specs ???
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HP Stream 8
Windows 10 Home
32 bit OS, 64 bit processor
2 GB RAM
Intel Atom CPU
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(http://screencast-o-matic.com/screenshots/u/Lh/1502831975969-26747.png)
https://www.avast.com/faq.php?article=AVKB44#idt_100
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Well, it appears as though I meet those requirements just fine, which makes sense, since I have been able to install it, run it, and even do a few scans just fine. So I don't it's my specs that's causing the issue with entering text.
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No you don't.
It clearly says "Processor Intel P4 / AMD Athlon 64 or above".
The Atom processor (a real cheap and slow cpu from Intel) is NOT listed as supported.
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No you don't.
It clearly says "Processor Intel P4 / AMD Athlon 64 or above".
The Atom processor (a real cheap and slow cpu from Intel) is NOT listed as supported.
I believe that instruction/information from avast needs updated as far as processors go.
Some of those cheap slow, aren't that cheap nor slow. I have an Intel Atom dual core in my win7 netbook running win7 32bit starter edition. Whilst it isn't ever going to get booked for speeding or be a gaming system, it runs avast just fine.
I know when MS introduced the Surface and Surface Pro, there was a crippled version of Windows installed so it could run on low powered processors. I don't know if there is something like that going on here.
However, when searching for information on the HP Stream 8 tablet it shows it was originally released with Windows 8.1 with Bing
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No you don't.
It clearly says "Processor Intel P4 / AMD Athlon 64 or above".
The Atom processor (a real cheap and slow cpu from Intel) is NOT listed as supported.
I believe that instruction/information from avast needs updated as far as processors go.
Some of those cheap slow, aren't that cheap nor slow. I have an Intel Atom dual core in my win7 netbook running win7 32bit starter edition. Whilst it isn't ever going to get booked for speeding or be a gaming system, it runs avast just fine.
I know when MS introduced the Surface and Surface Pro, there was a crippled version of Windows installed so it could run on low powered processors. I don't know if there is something like that going on here.
However, when searching for information on the HP Stream 8 tablet it shows it was originally released with Windows 8.1 with Bing
When I first got this tablet, it had Windows 8.1 on it, but since then I have upgraded to Windows 10. ( Not through the free upgrade, I did a clean install of Windows 10) .
Regarding the Atom CPU, being able to enter text ( to sign in ) is the only hiccup I have had with running Avast, but I don't know if that is a compatibility issue or not.
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David, as you know avast needs to update a lot of information ;)
Took them over 6 months to mention that SSE2 is needed on the website. >:(
Anyway according to the info on the site the ATOM is not supported.
Don't know if this is causing the issue or that it is something else.
I suspect it is the virtual keyboard that is causing the problem as avast tries to protect against keyloggers.
Phillip, if possible please connect a normal keyboard to that system and see if it solves the problem.
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OK so this tablet only has a micro USB port, so I will need an adapter to connect my USB keyboard. I know I have one lying around somewhere, just I will need to find it :-\ . Hopefully that will work (fingers crossed)
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I know I have one lying around somewhere, just I will need to find it
I know that feeling. Damn, I'm sure I have one here somewhere, if I only could remember where ;D
Take your time and let us know what happens.
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I know I have one lying around somewhere, just I will need to find it
I know that feeling. Damn, I'm sure I have one here somewhere, if I only could remember where ;D
Take your time and let us know what happens.
For us older folks, we have an excuse. It's called C R S :)