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Consumer Products => Avast SecureLine VPN => Avast SecureLine VPN for Windows => Topic started by: jr19 on August 23, 2017, 05:02:14 AM

Title: Secureline no longer able to connect
Post by: jr19 on August 23, 2017, 05:02:14 AM

I ran SecureLine as a single produce for at least 6 months. I then bought Avast Internet Security to replace my anti-virus program. Now SecureLine does not connect to ANYWHERE! My licenses are still valid for both products. I have no other problems with connecting a browser to the Web with a Comcast 200Mbps broadband. '

I have uninstalled and re-installed each program. Internet Security has no issues. How can I get SecureLine to connect?
System/Program details are:
Avast SecureLine GPLv2
Avast Internet Security 17.5.2303
Windows 7 Home Premium  64-bit  SP1
message: "Sorry, it is not possible to establish a connection"

Thanks, JR

Title: Re: Secureline no longer able to connect
Post by: Asyn on September 01, 2017, 07:57:53 AM

Contact support: https://support.avast.com/support/tickets/new