Avast WEBforum

Consumer Products => Avast Cleanup => Topic started by: REDACTED on August 25, 2017, 11:10:29 AM

Title: No activation code
Post by: REDACTED on August 25, 2017, 11:10:29 AM
Hi, I wanted to try the premium Cleanup for 30 days before purchasing.  I placed the order etc but received the following message with the email:

Unfortunately, due to an error on our part, we have not been able to provide you with an activation code yet. Your code should be available at avast.com/find-order within the next 48 hours. We are sorry for any inconvenience this may have caused. Thank you for your understanding.

I went to the "find-order" link but there is no code there either.  Please advise how to fix.

Thanks,

Martin
Title: Re: No activation code
Post by: Eddy on August 25, 2017, 11:21:46 AM
Contact avast
Title: Re: No activation code
Post by: REDACTED on September 09, 2017, 10:21:45 PM
Je n'ai toujours pas reçu la clef d'activation. Le prélèvement sur mon compte a eu lieu le 29/8. Num de commande28229610662
Title: Re: No activation code
Post by: Eddy on September 10, 2017, 12:30:33 AM
Christian this is a English forum.
For other languages see > https://forum.avast.com/index.php?board=21.0
Title: Re: No activation code
Post by: REDACTED on September 10, 2017, 06:12:58 AM
Contact avast

They don't make it eassy to make contact unless you pay for their premium help service??????????