Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: IsGeorgeCurious on September 05, 2017, 12:24:27 PM

Title: Avast shields will not turn on
Post by: IsGeorgeCurious on September 05, 2017, 12:24:27 PM

I have recently look on the Avast Free Antivirus interface and I have seen that all my File, Web and Mail shields are off and will not turn on. I am using the version 17.6.2310 (build 17.6.3625.0). Can anyone help me?

Title: Re: Avast shields will not turn on
Post by: Eddy on September 05, 2017, 12:26:54 PM

Do as has been explained in many other threads and see if it solves the problem.

Repair avast and check if the problem is solved.
If not perform a clean installation and check again.

Please (re)search before posting as things like this haven been told many times already.

Title: Re: Avast shields will not turn on
Post by: bob3160 on September 06, 2017, 05:34:06 PM

Don't let Eddys reply discourage you. :)
Here's the information you need

Repair Avast:
Control Panel> Program and Features (Add/remove program)>Select Avast> Select Repair. Reboot when completed
https://www.avast.com/faq.php?article=AVKB204


If Repair doesn't fix the problem, try the following:
Clean Install of Avast:
https://goo.gl/4Ptzkf
If you need additional help with the Clean Install, watch this:
https://youtu.be/p-h3myRD51A