Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on September 20, 2017, 04:19:59 PM
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When logon, often the network is reset from home to public and vice versa. If I can't stop this, I'm out of this software and going to try and get my money back!!!!
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Hello captainmagic,
Thank you for the report.
Could you please assist us in determining what is wrong?
First enable debug logging: GUI -> Settings -> General -> Maitenance -> Enable debug logging
Then wait for the issue to occur.
Then create support package and submit it (guide here: https://www.avast.com/en-us/faq.php?article=AVKB33) and post the ID of the created package here, so we can find it.
Thank you,
Filip