Avast WEBforum

Other => Viruses and worms => Topic started by: REDACTED on September 21, 2017, 05:33:21 AM

Title: Website blocked False positive
Post by: REDACTED on September 21, 2017, 05:33:21 AM
I run a MSP and our support site is being blocked, as well as our connect site.

We had an issue with an executable (produkey.exe/produkey64.exe) but we updated the file and the IIS parts, and were re-evaluated by Norton/Symantec. So now only Avast is blocking us.   I would like to know what I have to do to get rescanned or re-evaluated.

Connectwise Automate site:  http://support.gogravity.net or/also https://support.gogravity.net

Connectwise Connect site:  http://connect.gogravity.net

I've had the hardest time getting any support from Avast on this issue, and I see that I'm not alone.

Any help from the community and other users is greatly appreciated.
Title: Re: Website blocked False positive
Post by: Asyn on September 21, 2017, 05:46:40 AM
You can report a URL here: https://www.avast.com/report-a-url.php
Title: Re: Website blocked False positive
Post by: Milos on September 21, 2017, 08:41:12 AM
Hello,
domain was unblocked.

Milos
Title: Re: Website blocked False positive
Post by: polonus on September 21, 2017, 02:56:27 PM
But the general security of the site could do with a little boost however, consider:

A meagre 41% score here: https://en.internet.nl/domain/support.gogravity.net/96640/
F-Grade status and recommendation: https://observatory.mozilla.org/analyze.html?host=support.gogravity.net
SRI not implemented, but same origin maintained... ;)

Retirable jQuery library detected: http://retire.insecurity.today/#!/scan/782e1f7558b4a5a2370e93262cac2120b5894fc30528a253c1aab19cd627e7a0
Quote
[decodingLevel=0] found JavaScript
     error: undefined function div.getElementsByTagName
     error: undefined variable div 
Read how to solve this here: https://www.syncfusion.com/kb/4554/how-to-resolve-the-javascript-runtime-error-is-undefined-with-the-syncfusion-controls

polonus (volunteer website secruity analyst and website error-hunter)