Avast WEBforum
Other => Viruses and worms => Topic started by: REDACTED on September 21, 2017, 08:38:32 PM
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Can anyone advice me why Avast keeps blocking a download of the Skykick Outlook Assistant (SKOA) from Comcast Business? I need it in order to migrate my e-mail from old version of Outlook into Office 365. Even when I turn off my Avast VPN and Firewall, it keeps moving the file that I need to download into Virus Chest. When I try to create an exception and extract it from there it still doesn't let me. Please help someone.
Thank you,
Michaela
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what does the message from avast say?
you may post a screenshot
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What exact shield is causing the problem?
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This is the message from Avast. I turned off all I could think of, but it still doesn't allow it for download and installation.
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Report file as possible False Positive from virus chest
see how to here >> https://forum.avast.com/index.php?topic=14433.msg1289438#msg1289438
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Thank you so much, I will try it.
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Hello,
thank you for the info. FP should be fixed now.
Milos
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Thank you so much. I was able to download the file now.
Sincerely,
Michaela