Avast WEBforum

Consumer Products => Avast Cleanup => Avast Cleanup for Android => Topic started by: REDACTED on September 22, 2017, 01:57:25 AM

Title: For help!
Post by: REDACTED on September 22, 2017, 01:57:25 AM
This app deleted mistakenly all pictures and videos from Wechat files when ran Cleanup yesterday!!! Please help me as soon as possible, thank u so much!
Title: Re: For help!
Post by: Eddy on September 22, 2017, 04:10:02 AM
You made the mistake, not CleanUp.
As has been explained before, try a recovery tool or service to get them back if you have not got a backup.
Title: Re: For help!
Post by: Tereza V. on September 25, 2017, 02:24:11 PM
Hi, sorry to read of your inconvenience. We have notified the CleanUp QA and asked them to make some tests with WeChat, to see if there is any particular problem.