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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: MartinZ on October 04, 2017, 04:42:17 PM

Title: Version: 17.7.2314
Post by: MartinZ on October 04, 2017, 04:42:17 PM
Hi everyone,
new stable version 17.7.2314 has just been released.
 

What's new:

- New Webcam Shield stops hackers from hijacking your webcam to spy on you (Premier only)

- Virus Chest redesigned and moved to the Protection menu for easier access

- Improved low-level optimizations for better performance with AMD Ryzen CPUs

- Exclusions for Real Site (Secure DNS) can now be added via Web Shield exclusions

- Added support for credit cards in Avast Passwords

- Refreshed UI of SecureLine VPN

How to install:

1. Update from your existing Avast version via Settings -> Update -> Update program

2. Or you can download and install from here

Online installers (recommended):

http://files.avast.com/iavs9x/avast_free_antivirus_setup.exe

http://files.avast.com/iavs9x/avast_pro_antivirus_setup.exe

http://files.avast.com/iavs9x/avast_internet_security_setup.exe

http://files.avast.com/iavs9x/avast_premier_antivirus_setup.exe

Offline installers:

http://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe

http://files.avast.com/iavs9x/avast_pro_antivirus_setup_offline.exe

http://files.avast.com/iavs9x/avast_internet_security_setup_offline.exe

http://files.avast.com/iavs9x/avast_premier_antivirus_setup_offline.exe

We hope you enjoy the new version!
AVAST Team
Title: Re: NEW Version: 17.7.2314
Post by: mikaelrask on October 04, 2017, 04:55:01 PM
update went fine keep up the good work.
Title: Re: NEW Version: 17.7.2314
Post by: REDACTED on October 04, 2017, 05:05:55 PM
this new build still has the issue of main program window being very slow to load in all images, it been like this for last 2 build, prior to ui redisign there was no such issue
Title: Re: NEW Version: 17.7.2314
Post by: NON on October 04, 2017, 05:10:47 PM
Thanks for the new release :)

- Exclusions for Real Site (Secure DNS) can now be added via Web Shield exclusions
I can't find it ???
Title: Re: NEW Version: 17.7.2314
Post by: JonnyOne on October 04, 2017, 05:25:25 PM
hello with this version, when i double-click the icon in tray, the interface popup but immediately self-close.
no problem if i click the Virus Chest menu in tray, interface opens ok but if i click in the interface the first tab "Status", the interface closes itself.
i have the free version with only web, file and email protection.
i have already done a software repair by windows installed programs> change> repair.
OS is Windows 7 x64.
Title: Re: NEW Version: 17.7.2314
Post by: RejZoR on October 04, 2017, 06:06:01 PM
It's annoying that you can't remove Driver Updater from the UI if you don't need or want "Performance" tools...
Title: Re: NEW Version: 17.7.2314
Post by: Be Secure on October 04, 2017, 06:17:13 PM
It's annoying that you can't remove Driver Updater from the UI if you don't need or want "Performance" tools...
+1
New Webcam Shield stops hackers from hijacking your webcam to spy on you (Premier only)
Avast Internet security users are pointless. ???@Avast? avast has really lost track. :(
No option for rescan in viruschest. :-X
Title: Re: NEW Version: 17.7.2314
Post by: noelrojasc on October 04, 2017, 06:29:08 PM
And what about the new version of the Safezone Browser ...?
Title: Re: NEW Version: 17.7.2314
Post by: TheOwner on October 04, 2017, 07:41:00 PM
Thanks for this awesome update.

- Scanning files by right click now only open popup with results = much faster then before
- All scans needs less time to complete.
- New virus chest looks nice but scanning files inside is missing. If is file restored, it is removed from chest. If file exists and Avast ask for overwritte and i click on cancel, file is removed from chest
- Still incorrect info from popup/notification center about what Avast do  with detected file. (It says Moved to chest, but file is deleted - Email shield)
- Driver updater is not included in custom installation. This feature should not be part of AV program. Is dangerous to use it without reason / No security advantage
- Behaviour shield still missing in GUI for Enable/Disable
- Still missing statistics which were removed years ago

Please don't release stable version only one day after beta version. There is no time for testers find bugs. Very strange habit by Avast team.
Title: Re: NEW Version: 17.7.2314
Post by: YLAP on October 04, 2017, 07:41:22 PM
It's annoying that you can't remove Driver Updater from the UI if you don't need or want "Performance" tools...

Another +1 from me. I really don't like to see my Premier version acting like click-to-pay freeware product. Sorry for harsh words, but it was an unpleasant surprise for me  :-\

And this new "feature" is not the changelog too  ;D
Title: Re: NEW Version: 17.7.2314
Post by: Lord_Ami on October 04, 2017, 07:49:00 PM
-1 for driver updater from me as well.

I've been configuring PCs and repairing software related issues for years and years. If there's one thing I can say: There's no need for driver updater program. Period.
Of course some drivers like graphics might need update from time to time (that is, if you are gaming).
Judging how various "driver updater" programs work... it's a nightmare and idiotic business to tell the truth.

EDIT:
At least keep it out of security software UI and notifications. It's not AV problem. Same goes to PC tuneup and what not.
Title: Re: NEW Version: 17.7.2314
Post by: avadas.de on October 04, 2017, 08:20:20 PM
Update went fine for me. Basic functions seem to be working.
Title: Re: NEW Version: 17.7.2314
Post by: bruce_b on October 04, 2017, 08:21:05 PM
Did the update this morning when Avast said there was a new version out. Went to this forum and did not see the new version listed as a new release, but downloaded from the Offline Installer link in v2310 and it did in fact, get 17.7.2314 ... Install went okay, but the UI windows opens way too slow. That has to be fixed.
Title: Re: NEW Version: 17.7.2314
Post by: cruiser25 on October 04, 2017, 08:31:03 PM
Thanks for the new release :)

- Exclusions for Real Site (Secure DNS) can now be added via Web Shield exclusions
I can't find it ???
Neither can I
Thankfully that we can choose not to install the driver updater. It may make more damage than prevent such
Title: Re: NEW Version: 17.7.2314
Post by: REDACTED on October 04, 2017, 09:28:53 PM
Update went fine for me. Basic functions seem to be working.

Avast is becoming very irritating with the endless bloatware and click-bait ads and notices popping up.  Avast acts like it's the only software loaded, especially on mobile apps.  If IT WAS THE ONLY APP, I wouldn't NEED TO USE it, now would I?  Come on, guys, get into the background where you belong, and do your job!  I understand the money thing, but's it's MY money and time, and on mobile, I pay for the airtime.
Title: Re: NEW Version: 17.7.2314
Post by: Sugram22 on October 04, 2017, 09:49:41 PM
It's annoying that you can't remove Driver Updater from the UI if you don't need or want "Performance" tools...

+1 from me2 cause i don't want to install any extra stuff more so i would like to be able to remove that install option to, they should make it to their website so when ppl want they can get it from the site
Title: Re: NEW Version: 17.7.2314
Post by: Rompin Raider on October 04, 2017, 10:11:29 PM
Smooth update...no problems. Actually tried the driver update since I have an old pc...worked fine. Hopefully the new browser is coming soon.
Title: Re: NEW Version: 17.7.2314
Post by: JonnyOne on October 04, 2017, 10:14:33 PM
OK seems to be that developers of this software aren't really smart.
Power off the "Intelligent scan" in settings> OK.
Open GUI by the tray icon.
Voilà, the gui doesnt work.

Power on the "Intelligent scan".
Voilà, GUI works again.

A baby of 10 years old age, i think can be more smart in this.
Title: Re: NEW Version: 17.7.2314
Post by: midnight on October 04, 2017, 10:32:50 PM
How can I uninstall the Driver Updater?  I thought it might show up when I clicked on modify but it didn't.  ???
Title: Re: NEW Version: 17.7.2314
Post by: REDACTED on October 05, 2017, 12:33:51 AM
I don't think an antivirus should be in the business of updating driver software, just concentrate of stopping malware/viruses.
Title: Re: NEW Version: 17.7.2314
Post by: noelrojasc on October 05, 2017, 04:28:08 AM
How can I uninstall the Driver Updater?  I thought it might show up when I clicked on modify but it didn't.  ???

I uninstalled it from the Windows Control Panel. It is installed as a separated appplication.
Title: Re: NEW Version: 17.7.2314
Post by: REDACTED on October 05, 2017, 05:17:13 AM
I did the install but it tells me I'm in Passive Mode and nothing I do will turn it Active. Also Anti Root-Kit is disabled with same effct - I cannot enable it. I do not have Windows Security Installed nor any other AV SW. This is on my PC Win & 64 bit.
Did the upgrade on other PC and it is all active no issues, Same OS etc. What the heck?
Title: Re: NEW Version: 17.7.2314
Post by: Asyn on October 05, 2017, 05:37:10 AM
It's annoying that you can't remove Driver Updater from the UI if you don't need or want "Performance" tools...
Not that I'd miss it, but out of interest, where is it located in the GUI..? Can't find it anywhere.
Title: Re: NEW Version: 17.7.2314
Post by: Be Secure on October 05, 2017, 06:26:38 AM
It's annoying that you can't remove Driver Updater from the UI if you don't need or want "Performance" tools...
Not that I'd miss it, but out of interest, where is it located in the GUI..? Can't find it anywhere.
Title: Re: NEW Version: 17.7.2314
Post by: Asyn on October 05, 2017, 06:37:28 AM
Thanks Be Secure, have none of these tools installed, so no performance tab either. Cheers
Title: Re: NEW Version: 17.7.2314
Post by: RejZoR on October 05, 2017, 01:28:52 PM
I didn't have any Performance tools installed and it wasn't there. Up till this update came along...
Title: Re: NEW Version: 17.7.2314
Post by: abruptum on October 05, 2017, 01:36:16 PM
I didn't have any Performance tools installed and it wasn't there. Up till this update came along...
Same here.
Title: Re: NEW Version: 17.7.2314
Post by: Asyn on October 05, 2017, 01:50:33 PM
I didn't have any Performance tools installed and it wasn't there. Up till this update came along...
Same here.
No idea guys, either I'm just lucky or it's because I'm on beta channel...
Title: Re: NEW Version: 17.7.2314
Post by: NON on October 05, 2017, 02:12:55 PM
I didn't have any Performance tools installed and it wasn't there. Up till this update came along...
Same here.
No idea guys, either I'm just lucky or it's because I'm on beta channel...
Maybe because of beta channel, I don't have Driver Updater neither while I have Performance tab. It even did not exist in betas ???
Title: Re: NEW Version: 17.7.2314
Post by: SpeedyPC on October 05, 2017, 02:13:26 PM
How come Safezone Browser is not included in the Avast Internet Security ???? before I installed this new update see attachment.
Title: Re: NEW Version: 17.7.2314
Post by: bob3160 on October 05, 2017, 02:15:32 PM
I did the install but it tells me I'm in Passive Mode and nothing I do will turn it Active. Also Anti Root-Kit is disabled with same effct - I cannot enable it. I do not have Windows Security Installed nor any other AV SW. This is on my PC Win & 64 bit.
Did the upgrade on other PC and it is all active no issues, Same OS etc. What the heck?
Please start your own topic. It's impossible to offer help in this general thread.
Title: Re: NEW Version: 17.7.2314
Post by: bob3160 on October 05, 2017, 02:17:37 PM
How come Safezone Browser is not included in the Avast Internet Security ??? ? before I installed this new update.
If you currently have SafeZone Browser and update via the User Interface, You'll still have SZ Browser.
If you do a clean install, it will be gone till the new version of SZ Browser is released.
Title: Re: NEW Version: 17.7.2314
Post by: Asyn on October 05, 2017, 02:17:59 PM
How come Safezone Browser is not included in the Avast Internet Security ???? before I installed this new update see attachment.
Hi Speedy, see: https://forum.avast.com/index.php?topic=208329.0
Title: Re: NEW Version: 17.7.2314
Post by: SpeedyPC on October 05, 2017, 02:25:07 PM
How come Safezone Browser is not included in the Avast Internet Security ??? ? before I installed this new update.
If you currently have SafeZone Browser and update via the User Interface, You'll still have SZ Browser.
If you do a clean install, it will be gone till the new version of SZ Browser is released.
How come Safezone Browser is not included in the Avast Internet Security ???? before I installed this new update see attachment.
Hi Speedy, see: https://forum.avast.com/index.php?topic=208329.0

Thanks guys for the feedback I was about to have a heart attack because I love Avast SafeZone Browser when I need to do my online banking and paying all my bills safely online
Title: Re: NEW Version: 17.7.2314
Post by: Asyn on October 05, 2017, 02:25:46 PM
You're welcome Speedy. :)
Title: Re: NEW Version: 17.7.2314
Post by: SpeedyPC on October 05, 2017, 02:51:58 PM
Minor problem with the Avast Software Updater see attachment and I did a Avast repair nothing has been fixed
Title: Re: NEW Version: 17.7.2314
Post by: bob3160 on October 05, 2017, 03:36:50 PM
Reboot ???
Title: Re: NEW Version: 17.7.2314
Post by: SpeedyPC on October 05, 2017, 03:38:10 PM
Reboot ???

I did reboot 4 times nothing and I did a clean installed and nothing same issue  :(
Title: Re: NEW Version: 17.7.2314
Post by: midnight on October 05, 2017, 04:34:41 PM
How can I uninstall the Driver Updater?  I thought it might show up when I clicked on modify but it didn't.  ???

I uninstalled it from the Windows Control Panel. It is installed as a separated appplication.
I can't find it in the Control Panel.
Title: Re: NEW Version: 17.7.2314
Post by: noelrojasc on October 05, 2017, 04:45:26 PM
How can I uninstall the Driver Updater?  I thought it might show up when I clicked on modify but it didn't.  ???

I uninstalled it from the Windows Control Panel. It is installed as a separated appplication.
I can't find it in the Control Panel.

If you have the Free Version of Avast, the Driver Updater app is not installed in your Computer. You will only see a prompt in the Avast UI to install it, and this cannot be removed from the UI.
Title: Re: NEW Version: 17.7.2314
Post by: Eddy on October 05, 2017, 05:12:30 PM
Latest version avast free.
Driver updater is nowhere mentioned/to been seen.
Not in the GUI nor in control panel or anywhere else.

Updating from version 17.6.2310 through the GUI did not work.
Kept hanging at "checking for update"
Nothing about it in a log file (as far as I've seen now).
Online installer also didn't worked, offline installer worked without a problem.
Title: Re: NEW Version: 17.7.2314
Post by: TheOwner on October 05, 2017, 05:13:43 PM
Driver updater was removed from my GUI today, but first stage loading also load grey performance icon, after second stage loading this icon is gone. I don't have Game mode installed. So this is maybe leftover?
Title: Re: NEW Version: 17.7.2314
Post by: YLAP on October 05, 2017, 06:55:59 PM
Today the Driver updater mysteriously vanished from the interface too. And I am happy about it  ;D
Title: Re: NEW Version: 17.7.2314
Post by: cruiser25 on October 05, 2017, 08:18:00 PM
Driver updater gone here to. And it was not mentioned in what the new version was about. Maybe it was rolled out by misstake ?
Still no fix about that the behavior shield is turned off sometimes after turning your pc on. In windows 7.
Title: Re: NEW Version: 17.7.2314
Post by: REDACTED on October 05, 2017, 08:33:24 PM
Did a complete scan and GUI showed 0% throughout. How mnay bits and pieces were left out of this update?
Title: Re: NEW Version: 17.7.2314
Post by: REDACTED on October 05, 2017, 08:38:57 PM
after the last update (version 17.7.2314 build 17.7.366.0) most insolently ignores exceptions, and every 5 minutes it deletes the file, the directory with which it is registered in all exceptions - global, behavior, file.
Title: Re: NEW Version: 17.7.2314
Post by: karol.kurczuk on October 05, 2017, 10:16:24 PM
Hello,welcome i have a question,
Has the new Avast edition increased performance? Avast has hit me so much lately, but I have a huge fondness for this anti-virus, I use it with breaks from version 4.7.
Title: Re: NEW Version: 17.7.2314
Post by: Rednose on October 06, 2017, 01:22:32 AM
Thnx Team :)

The Driver Updater came as a surprise for me, as it was not in the Beta.

I can install it from : Avast - Performance - Driver Updater.
But not from : Avast - Settings - Components - Performance.

Greetz, Red.
Title: Re: NEW Version: 17.7.2314
Post by: REDACTED on October 06, 2017, 07:45:32 AM
Hello!
My site was hacked.
After that, Avast blocked requests to the site.
Now all malicious code from the site has been deleted.
How to remove a site from the list of threats Avast?
URL address: skif-kurgan.ru
Title: Re: NEW Version: 17.7.2314
Post by: Asyn on October 06, 2017, 08:18:15 AM
Start a new topic in V&W: https://forum.avast.com/index.php?action=post;board=4
Title: Re: NEW Version: 17.7.2314
Post by: REDACTED on October 06, 2017, 11:19:03 PM
Hello, there

I was using both AVAST (17.6 ver.) and the Nox App Player (5.1.0 ver.) program.

However, after the AVAST program is updated to version 17.7, the Nox App Player will not run.

It stops at 99% loading, and eventually reverts to Windows error screen.

The latest version of Nox App Player is version 5.2.0, so I installed it, but the problem is the same.

I've also set up the compatibility mode, and I've also Run as administrator.

Again, before version 17.7 I used both programs.
Title: Re: NEW Version: 17.7.2314
Post by: bob3160 on October 06, 2017, 11:58:44 PM
What's the error ???
Title: Re: NEW Version: 17.7.2314
Post by: REDACTED on October 07, 2017, 12:33:43 AM
What's the error ???

(https://i.imgur.com/r2GeZ49.png)


When I run the Nox App Player, it stops at 99% loading, and finally the program closes and the above screen pops up. Then it reboots.
Title: Re: NEW Version: 17.7.2314
Post by: Tanmoy on October 07, 2017, 07:44:55 AM
this new build still has the issue of main program window being very slow to load in all images, it been like this for last 2 build, prior to ui redisign there was no such issue
true,with additional junk software like driver updater!!!  >:( >:( >:( >:( >:(
Title: Re: NEW Version: 17.7.2314
Post by: REDACTED on October 07, 2017, 03:12:29 PM
after the last update (version 17.7.2314 build 17.7.366.0) most insolently ignores exceptions...

More than that... This update rejected all of the adjusted settings of fine-tuning...AGAIN!!!

This symptom happens over and over again for the last few years.
Avast Team think they are the smartest, and are ignoring personal settings.
There is realy a reason for some software to keep it running, and setting it to exeptions.
Also other important changements in the settings are ignored and reset after updates.

The least Avast can do is OR keeping the settings as they are set by the user... OR ASK to choose "keeping" or "reset" settings.

As I stated last year... Avast acts as malware itself.
It makes changements to settings and marks perfect software as malware even if it has been tested before.
Avast ignores exceptions giving extra problems and time-loss to normal users to adjust the settings again and again.
Avast even ignores it if "automatic program-updates" are NOT WANTED... they just do it anyway.
In may opinion... ignoring and resetting user-settings is always a malware-practice.
If this "can" happen, then the user should always be warned "before".
Not all users are stupid and have a very good reason to certain setting-changes.
Avast-Team... respect that!
Title: Re: NEW Version: 17.7.2314
Post by: Eddy on October 07, 2017, 03:18:44 PM
Why the settings are overwritten has been explained.
Also explained is that you should export the settings before updating.

Title: Re: NEW Version: 17.7.2314
Post by: bob3160 on October 07, 2017, 04:36:38 PM
Why the settings are overwritten has been explained.
Also explained is that you should export the settings before updating.
(http://screencast-o-matic.com/screenshots/u/Lh/1507386931573-48122.png)
Title: Re: NEW Version: 17.7.2314
Post by: Vapor on October 07, 2017, 08:56:58 PM
I've updated  one of 3 of my systems avast pro to the latest version and although I have a choice whether to add additional features like "Driver update" I think that is pretty dumb on avast part.

What on earth driver update has to do with malware detection, protecting from any intrusive code getting into your system that's the only purpose of this software should be  >:(

I have only 4 shields protecting my system, that's all I need, but the fact that I have this stupid driver update/promotion popup coming up  from time to time it's not something I sign up for neither ever will use.

As I said, I'm always on the fence and borderline  before my subscription renewal "Renew or not renew" and if things go the way they do and avast keep adding crapware to their software, software that once was light and  the purpose was obviously protection I might end up choosing something else, it might not be  as "Good" is avast that good anyways..not really, but I will go with something strictly what is design for and much lighter, avast slowly becomes big fat bloatware  >:(
Title: Re: NEW Version: 17.7.2314
Post by: REDACTED on October 08, 2017, 03:33:29 PM
Concerning "you should export the settings before updating..."

I know that, but... personal settings are set to "NO program-updates"... to avoid that (and other problems).
At a certain "unknown moment" Avast decides to do a full program-update... or micro-updates by itself.
It is impossible to export before updating, as the update-moment is not decided nor known in advance by the user.

At that point, settings are changed/reset "without" any notice.
After then, an automatic scan finds virusses which are "false positives"... which were excluded here years before!!!
This causes users to correct this problem over and over again...

Avast always gives this same problems, time after time... update after update, for the last few years.
They are never learning I believe.

They could give a waring as "Update ready to install"... "Choose to RESET or KEEP your personal settings".
Personal settings have a reason, and should at least be respected and not be overwritten by default.
Certainly not by an unwanted and unexpected update... which you only see "after" it happened.

Its realy time for Avast to "think"...

Only if there are any "new" settings, then those "could" be pré-set... or asked for wanted setting.
Existing settings should always be kept as set by the user(admin), and only be changed when this user(admin) allows that.

Even if the user keeps backups of settings, it is still anoying that those disappear and have to be reset manually.
In between, the scan with false positives already happened with all concerning consequences to repair.
This is so annoying, and so much loss of time.

This is mearly a problem as some of my PC's are not used at home but by students at university far away... and I am not always there.
AV-software should protect them, and not giving monthy sabotage of our equipment.
This situations give more problems and consequenses than they avoid.
Avast is comming to a point of giving more problems than eventualy catching a virus.
Title: Re: NEW Version: 17.7.2314
Post by: bob3160 on October 08, 2017, 03:44:11 PM
If I make a change in my settings, I save the settings.
After an update, I import the last saved settings.
Your scenario with students far away, sounds like a business model not the home version of Avast.
Maybe your students need to learn to save and import their own settings ???
Title: Re: NEW Version: 17.7.2314
Post by: REDACTED on October 08, 2017, 07:20:24 PM
Avast Internet Security version 17.7.2314 (build 17.7.3660.0) running on Windows 7 Professional Service Pack 1 64-bit Operating System updated last in September crashes the computer (custom built machine, i5-6600 CPU, H170 Motherboard) when running Oracle VM VirtualBox 4.3.40 r110317. If virtualization is turned off in Troubleshooting it works OK. BSOD screen shows STOP 0x00000667. Has anyone else experienced something similar?
Title: Re: NEW Version: 17.7.2314
Post by: chris.. on October 08, 2017, 08:04:18 PM
hello,
seems to be some issue for virtualbox/emulator and latest avast update?
above with ksh48851
or https://forum.avast.com/index.php?topic=209543.0
and ( for  BSOD with 0x00000667) : https://social.msdn.microsoft.com/Forums/vstudio/en-US/13443802-206b-403a-bfe7-06373b152824/bluescreen-on-windows-10-after-using-android-emulator?forum=Offtopic
Title: Re: NEW Version: 17.7.2314
Post by: SpeedyPC on October 09, 2017, 02:06:25 PM
Minor problem with the Avast Software Updater see attachment and I did a Avast repair nothing has been fixed
Reboot ???
I did reboot 4 times nothing and I did a clean installed and nothing same issue  :(

This issue is still not resolved Avast I may need your help please?

Title: Re: NEW Version: 17.7.2314
Post by: REDACTED on October 10, 2017, 12:58:33 AM
TO bob3160...

No, it is not bussines, but home use...
The students are my own children at university... so they have their home-computer there to study at the university-student-home.
They are NOT computer/software-nerds but NEED their equipment to work with.
They use their software as a normal user, and me as father being administrator... doing only maintenance from time to time.
We only expect this completely normal and perfect working PC to keep working.
We do not want ANY software to update automaticly... All other automatic software-updates are blocked too.
Only manual updates by administrator(me) are allowed... when we have the time to check them out for normal working afterwards.

It costs us a lot of troubles and money if something stops working...
The troubles are  ALWAYS CAUSED BY UNWANTED AVAST-UPDATES, FAULTS in it and SETTING-CHANGEMENTS.
That's why we are so angry at AVAST...
They should "never change anything" which is preset by admin, and certainly not "without any warning before".
A normal user (kids in this case) can have serious problems by those "unwanted actions" that Avast is doing now.

The fact that I am not at the university keeps us verry worried, that at a certain moment, they are blocked to work normaly if some program has again a false-positive-warning by Avast... or other unwanted side-effects.
Last month I had to by a new harddisk and do a complete reinstall... caused by a bad Avast-update AGAIN!!!
Avast did an unexpected update, causing Windows-update to crash and blocking the backup-software!!!

As I saw your location, you probably know that studying at UNM ;-) is not for free...
Knowing the cost of a university-student it is unacceptable that software as AVAST, which should protect our PC's, is causing so much trouble... and giving the risk of non-succeeding task-delivery if their computer fails.
Eventualy this could lead to drop out of their study-program!!!

Not everyone has all the time of the world, to solve every AVAST-problem at ease and at home.

It is realy time that some software-magazines read this forum, and give their conclusions.
A few years ago, AVAST was a good product... but this is history...

I only wish there was an OLD AVAST-version, that keeps working OK... NEVER doing program-updates by itself... but only defs.
Since I do not trust Avast any more I had to by an extra spare-laptop with identical setup... but using Defender instead.
Thats the only way to keep working if Avast crashes everything.
Title: Re: NEW Version: 17.7.2314
Post by: bob3160 on October 10, 2017, 01:08:45 AM
Strange, I've been using Avast since 2003.
I still use the free version today. In 2003, it was Windows XP
Now it's windows 10. Avast worked back then and it's still working now.
I may not like all the added baggage but the AV portion has gotten better over the years.
I find it strange that College students need help installing and maintaining the updates of their software.
But, to each their own.
Hopefully you've contacted Avast so they can help you with your problem.

http://support.avast.com/support/home
or
http://support.avast.com/support/tickets/new
Request a refund: https://support.avast.com/support/tickets/new?form=11
Contact Sales: https://support.avast.com/support/tickets/new?form=1
 
Title: Re: NEW Version: 17.7.2314
Post by: MartinZ on October 10, 2017, 04:57:26 PM
after the last update (version 17.7.2314 build 17.7.366.0) most insolently ignores exceptions...

More than that... This update rejected all of the adjusted settings of fine-tuning...AGAIN!!!

This symptom happens over and over again for the last few years.
Avast Team think they are the smartest, and are ignoring personal settings.
There is realy a reason for some software to keep it running, and setting it to exeptions.
Also other important changements in the settings are ignored and reset after updates.

The least Avast can do is OR keeping the settings as they are set by the user... OR ASK to choose "keeping" or "reset" settings.

As I stated last year... Avast acts as malware itself.
It makes changements to settings and marks perfect software as malware even if it has been tested before.
Avast ignores exceptions giving extra problems and time-loss to normal users to adjust the settings again and again.
Avast even ignores it if "automatic program-updates" are NOT WANTED... they just do it anyway.
In may opinion... ignoring and resetting user-settings is always a malware-practice.
If this "can" happen, then the user should always be warned "before".
Not all users are stupid and have a very good reason to certain setting-changes.
Avast-Team... respect that!

Hi,

the user settings should be preserved in all cases, we did some changes in latest build to cover all cases. Could you please PM me your update.log and setup log located in ProgramData ?

Thanks
Title: Re: NEW Version: 17.7.2314
Post by: REDACTED on October 10, 2017, 10:24:00 PM
This new update is now causing the BSOD for me. My crash dumps are pointing problems with the aswbidsdrivera.sys file located in "C:\Windows\System32\drivers". Is anyone else having the same problems?

I've removed this file for now and no more BSOD as of yet.. What does this file do.. Does it have any adverse affects by not being there, apart from causing errors in my event log such as "The following boot-start or system-start driver(s) failed to load: aswbidsdriver"

Any help/advice is appreciated. Cheers
Title: Re: NEW Version: 17.7.2314
Post by: Alikhan on October 10, 2017, 10:44:46 PM
This new update is now causing the BSOD for me. My crash dumps are pointing problems with the aswbidsdrivera.sys file located in "C:\Windows\System32\drivers". Is anyone else having the same problems?

I've removed this file for now and no more BSOD as of yet.. What does this file do.. Does it have any adverse affects by not being there, apart from causing errors in my event log such as "The following boot-start or system-start driver(s) failed to load: aswbidsdriver"

Any help/advice is appreciated. Cheers

Create your own thread.
Title: Re: NEW Version: 17.7.2314
Post by: TheOwner on October 11, 2017, 01:10:04 AM
Smart scan now search for sensitive data. What is it?
Title: Re: NEW Version: 17.7.2314
Post by: Asyn on October 11, 2017, 04:59:05 AM
Smart scan now search for sensitive data. What is it?
-> https://www.avast.com/faq.php?article=AVKB39
Title: Re: NEW Version: 17.7.2314, Scheduling Quick Scans
Post by: janetofficeworker on October 11, 2017, 07:22:33 AM
Forum Team:

Thanks very much.  In an earlier Avast Free Antivirus version, Daily Quick Scans weren't able to be scheduled for auto-runs except on a same-day basis, day by day.  Your updated version after that removed our ability to even set same-day, day by day, Quick Scans.  This additional flaw was finally corrected with your latest (10/4) edition, as promised previously in this forum. So now we can again set Daily Quick Scans, although still only on the same day we want them to run. Good job for the catch-up correction; however, next Qs: Will Daily Quick Scans always run automatically only on the same day they're scheduled? In other words, will we always have to schedule Quick Scans per day, on a same-day basis?  Seriously, this per day, same-day requirement is a major malfunction, and I can't believe that it's part of a mainstream security program, and that after many months it still has not been (cannot be?) fixed.  Your UI, however, indicates a much different, and more reasonable intent, having provided us with a Quick Scan day calendar and checkbox system, which would evidently allow a whole week's worth of advance Quick Scan scheduling!  Unfortunately, it has never worked -- at least not for me, not yet.  Nonetheless, I'm thankful that Avast has kept my system safe (so far, anyway), and I'm especially grateful for Avast's free version. !  yay.

Thanks for whatever advice, insight,or news you can provide regarding this significant scheduling problem.

I appreciate your work.

--jjb

Windows 10, 64-bit
HP Compaq Presario CQ50 laptop
Chrome browser
Title: Re: NEW Version: 17.7.2314
Post by: REDACTED on October 11, 2017, 05:34:04 PM
This new update is now causing the BSOD for me. My crash dumps are pointing problems with the aswbidsdrivera.sys file located in "C:\Windows\System32\drivers". Is anyone else having the same problems?

I've removed this file for now and no more BSOD as of yet.. What does this file do.. Does it have any adverse affects by not being there, apart from causing errors in my event log such as "The following boot-start or system-start driver(s) failed to load: aswbidsdriver"

Any help/advice is appreciated. Cheers

Create your own thread.

It's only started to occur due to this new version... So thought it would be relevant to this topic
Title: Re: NEW Version: 17.7.2314
Post by: REDACTED on October 11, 2017, 05:47:58 PM
How do I get rid of Avast free software?  I downloaded the software and went to safe mode.  The screen in so large that the uninstall button can not be pressed at the bottom.  The button is hidden under the task bar and even with the task bar hidden, I can not get access to uninstall this program.  Avast support indicated they can help remove the software at a fee.  The product infiltrated my computer when I upgraded Chrome.
Title: Re: NEW Version: 17.7.2314
Post by: REDACTED on October 11, 2017, 10:38:33 PM
Bug introduced: Avast Game Mode permanently disabling the update and custom tasks in Task Library in Windows Task Scheduler (https://forum.avast.com/index.php?topic=209525.0)
Title: Re: NEW Version: 17.7.2314
Post by: TheOwner on October 11, 2017, 11:10:39 PM
Smart scan now search for sensitive data. What is it?
-> https://www.avast.com/faq.php?article=AVKB39
I use Avast Free so why Smart scan search for sensitive data if this feature is only in IS/Premier? If it found sensitive document it will show ad for upgrade? Or what is purpose?
Title: Re: NEW Version: 17.7.2314
Post by: bob3160 on October 11, 2017, 11:33:13 PM
Smart scan now search for sensitive data. What is it?
-> https://www.avast.com/faq.php?article=AVKB39 (https://www.avast.com/faq.php?article=AVKB39)
I use Avast Free so why Smart scan search for sensitive data if this feature is only in IS/Premier? If it found sensitive document it will show ad for upgrade? Or what is purpose?
(http://screencast-o-matic.com/screenshots/u/Lh/1507757362573-91191.png)
Avast will try to get you to purchase the paid product. Avast isn't a non profit corp. :)
Maybe this will help: https://forum.avast.com/index.php?topic=204972.msg1405903#msg1405903


Title: Re: NEW Version: 17.7.2314
Post by: Asyn on October 12, 2017, 05:02:27 AM
How do I get rid of Avast free software?  I downloaded the software and went to safe mode.  The screen in so large that the uninstall button can not be pressed at the bottom.  The button is hidden under the task bar and even with the task bar hidden, I can not get access to uninstall this program.  Avast support indicated they can help remove the software at a fee.  The product infiltrated my computer when I upgraded Chrome.
Follow instructions: https://www.avast.com/uninstall-utility
Title: Re: NEW Version: 17.7.2314
Post by: REDACTED on October 12, 2017, 10:49:53 AM
Having an issue with the new build - the user interface is blank white, not able to access my paid version. also on the update not able to access the subscription tab which is also blank white. tried everything. Uninstall and installed again - ran cleaners and scanners still no avail.

Please help as i am paying for something that isnt working?
Title: Re: NEW Version: 17.7.2314
Post by: chris.. on October 12, 2017, 01:13:52 PM
hello,
Is there a big difference  between the files (that we decided to) protected by the ransomware shield and the files protected by sensitive data shield ?
Title: Re: NEW Version: 17.7.2314
Post by: Asyn on October 13, 2017, 08:51:51 AM
Having an issue with the new build - the user interface is blank white, not able to access my paid version. also on the update not able to access the subscription tab which is also blank white. tried everything. Uninstall and installed again - ran cleaners and scanners still no avail.

Please help as i am paying for something that isnt working?
Start a new topic and provide details: https://forum.avast.com/index.php?action=post;board=2
Title: Re: NEW Version: 17.7.2314
Post by: REDACTED on October 13, 2017, 01:20:51 PM
Hi everyone,
new stable version 17.7.2314 has just been released.
 

What's new:

- New Webcam Shield stops hackers from hijacking your webcam to spy on you (Premier only)

- Virus Chest redesigned and moved to the Protection menu for easier access

- Improved low-level optimizations for better performance with AMD Ryzen CPUs

- Exclusions for Real Site (Secure DNS) can now be added via Web Shield exclusions

- Added support for credit cards in Avast Passwords

- Refreshed UI of SecureLine VPN

How to install:

1. Update from your existing Avast version via Settings -> Update -> Update program

2. Or you can download and install from here

Online installers (recommended):

http://files.avast.com/iavs9x/avast_free_antivirus_setup.exe

http://files.avast.com/iavs9x/avast_pro_antivirus_setup.exe

http://files.avast.com/iavs9x/avast_internet_security_setup.exe

http://files.avast.com/iavs9x/avast_premier_antivirus_setup.exe

Offline installers:

http://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe

http://files.avast.com/iavs9x/avast_pro_antivirus_setup_offline.exe

http://files.avast.com/iavs9x/avast_internet_security_setup_offline.exe

http://files.avast.com/iavs9x/avast_premier_antivirus_setup_offline.exe

We hope you enjoy the new version!
AVAST Team
I have the latest up to date avast premier program version 17.7.2314 (build 17.7.3660.226) with all the bells and whistles the license has 6 months left on it problem is I pay way more the AU$119.95 as advertised for the ultimate version which also has all the bells and whistles I wish to use the ultimate but as you may or may not already realize is that I have all of what ultimate has to offer except the price what do I need to do to achieve the avast ultimate program without incurring any more costs. In other words for all of the other programs added to avast premier which I pay a separate amount for all of the individual programs added to the avast premier I wish to just pay one price AU$119.95.
   Edited : Will I have to uninstall all the other avast programs and reinstall avast ultimate ?

Is anyone going to answer these questions.
Title: Re: NEW Version: 17.7.2314
Post by: REDACTED on October 13, 2017, 09:56:09 PM
My paid until 5/2018 version keeps telling me it's expired and it won't take the license I just received today nor will it take the activation code. How do I get support for this issue?
Title: Re: NEW Version: 17.7.2314
Post by: bob3160 on October 13, 2017, 10:31:00 PM
My paid until 5/2018 version keeps telling me it's expired and it won't take the license I just received today nor will it take the activation code. How do I get support for this issue?
https://support.avast.com/support/tickets/new?form=3
Title: Re: NEW Version: 17.7.2314
Post by: avant-guvnor on October 14, 2017, 04:00:15 AM
I currently have Avast Free version 17.6.2310 installed on my Windows 10 Pro 64-bit PC. Installing this new version 17.7.2314 produces the following error:

(https://i.imgur.com/nJZMV72.jpg)

If I uninstall Avast Free version 17.6.2310 and try to install this new version 17.7.2314, I get the same error. I am able to install Avast Free version 17.6.2310 again, no problem.

Please advise?
Title: Re: NEW Version: 17.7.2314
Post by: Asyn on October 14, 2017, 08:11:09 AM
I have the latest up to date avast premier program version 17.7.2314 (build 17.7.3660.226) with all the bells and whistles the license has 6 months left on it problem is I pay way more the AU$119.95 as advertised for the ultimate version which also has all the bells and whistles I wish to use the ultimate but as you may or may not already realize is that I have all of what ultimate has to offer except the price what do I need to do to achieve the avast ultimate program without incurring any more costs. In other words for all of the other programs added to avast premier which I pay a separate amount for all of the individual programs added to the avast premier I wish to just pay one price AU$119.95.
   Edited : Will I have to uninstall all the other avast programs and reinstall avast ultimate ?

Is anyone going to answer these questions.
Contact Sales: https://support.avast.com/support/tickets/new?form=1
Title: Re: NEW Version: 17.7.2314
Post by: SimmonsTheMad33 on October 15, 2017, 05:41:07 AM
Updated from 17.5.2302 to 17.7.2314 within the GUI.

Everything is fine expect that game mode settings are being reset on system restart.

I usually have only No Avast! Interruptions and Automatic Game Adding enabled (because I think its a bit ridiculous having an AV program mess with Process Priorities, Windows Update scheduling, Notifications) and everything is enabled once I restart the system.

Tried doing a repair from Programs and Features - Avast - Change - Repair but did not making a difference. Removed the component from Avast! for the meantime till this issue is resolved.
Title: Re: NEW Version: 17.7.2314
Post by: REDACTED on October 16, 2017, 05:12:09 AM
I have the latest up to date avast premier program version 17.7.2314 (build 17.7.3660.226) with all the bells and whistles the license has 6 months left on it problem is I pay way more the AU$119.95 as advertised for the ultimate version which also has all the bells and whistles I wish to use the ultimate but as you may or may not already realize is that I have all of what ultimate has to offer except the price what do I need to do to achieve the avast ultimate program without incurring any more costs. In other words for all of the other programs added to avast premier which I pay a separate amount for all of the individual programs added to the avast premier I wish to just pay one price AU$119.95.
   Edited : Will I have to uninstall all the other avast programs and reinstall avast ultimate ?

Is anyone going to answer these questions.
Contact Sales: https://support.avast.com/support/tickets/new?form=1

Hello and thanks for the chance to enter a ticket I had no idea you had a ticketing system let alone was even able to talk to an actual person this needs to be more obvious for people like me who don't look passed there nose. :o ??? :P
Do you know how long I may have to wait for an answer ?
Just curious is all.



Title: Re: NEW Version: 17.7.2314
Post by: Asyn on October 16, 2017, 05:33:46 AM
You're welcome. (Usually 1-5 business days)
Title: Re: NEW Version: 17.7.2314
Post by: REDACTED on October 16, 2017, 10:40:23 AM
You're welcome. (Usually 1-5 business days)
cheers.
Title: Re: NEW Version: 17.7.2314
Post by: MartinZ on October 16, 2017, 07:24:05 PM
Hi everyone,
new stable version 17.7.2314 has just been released.
 

What's new:

- New Webcam Shield stops hackers from hijacking your webcam to spy on you (Premier only)

- Virus Chest redesigned and moved to the Protection menu for easier access

- Improved low-level optimizations for better performance with AMD Ryzen CPUs

- Exclusions for Real Site (Secure DNS) can now be added via Web Shield exclusions

- Added support for credit cards in Avast Passwords

- Refreshed UI of SecureLine VPN

How to install:

1. Update from your existing Avast version via Settings -> Update -> Update program

2. Or you can download and install from here

Online installers (recommended):

http://files.avast.com/iavs9x/avast_free_antivirus_setup.exe

http://files.avast.com/iavs9x/avast_pro_antivirus_setup.exe

http://files.avast.com/iavs9x/avast_internet_security_setup.exe

http://files.avast.com/iavs9x/avast_premier_antivirus_setup.exe

Offline installers:

http://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe

http://files.avast.com/iavs9x/avast_pro_antivirus_setup_offline.exe

http://files.avast.com/iavs9x/avast_internet_security_setup_offline.exe

http://files.avast.com/iavs9x/avast_premier_antivirus_setup_offline.exe

We hope you enjoy the new version!
AVAST Team
I have the latest up to date avast premier program version 17.7.2314 (build 17.7.3660.226) with all the bells and whistles the license has 6 months left on it problem is I pay way more the AU$119.95 as advertised for the ultimate version which also has all the bells and whistles I wish to use the ultimate but as you may or may not already realize is that I have all of what ultimate has to offer except the price what do I need to do to achieve the avast ultimate program without incurring any more costs. In other words for all of the other programs added to avast premier which I pay a separate amount for all of the individual programs added to the avast premier I wish to just pay one price AU$119.95.
   Edited : Will I have to uninstall all the other avast programs and reinstall avast ultimate ?

Is anyone going to answer these questions.

No you don't to reinstall. Ultimate is a sales bundle a specific license key let's say. so you can keep all your current products installed
Title: Re: NEW Version: 17.7.2314
Post by: REDACTED on October 18, 2017, 10:13:38 AM
v.17.7.2314

MEMU - www.memuplay.com
NOX - www.bignox.com

with this new Avast update, BOTH emulators freeze during loading IF hyper-v is enabled from bios.

WORKAROUND:
Avast... Settings...Troubleshooting...and DISABLE HARDWARE VIRTUALIZATION!!!
after that, emulators run correctly WITH hyper-v.

I think this is an Avast bug. When will it be solved ?

Title: Re: NEW Version: 17.7.2314
Post by: chris.. on October 18, 2017, 12:42:59 PM

I think this is an Avast bug. When will it be solved ?
hi,
yes it is , your workaround already given by avast and answer for when it will be solved :
https://forum.avast.com/index.php?topic=209543.msg1425887#msg1425887
Title: Re: NEW Version: 17.7.2314
Post by: janetofficeworker on October 24, 2017, 07:43:59 PM
Forum Tech Team:

re: Avast Free Antivirus Quick Scans

Any news regarding scheduling Quick Scans?  Your latest update enabled us to once again schedule Quick Scans to run automatically on a same-day basis, although still only on a same-day basis. However, a few days ago, I noticed that even same-day basis scheduling had stop working (again), which means I now can no longer schedule any automatic Quick Scans at all.  Is the original bug back?  Is a fix expected?  Will we ever be able to schedule automatic Quick Scans?  Sorry, but hoping for a fix or workaround.

Thanks very much for whatever help or insight or news you can provide.

--jjb
Title: Re: NEW Version: 17.7.2314
Post by: Dix Huit on October 24, 2017, 08:20:56 PM
Thanks for version 17.7.2314, it seems to update and run fine on Windows XP.

None of my custom settings were wiped out. :)

I am not seeing any "Driver Updater". :)

A strange thing to report, however: if I set the Smart Scan to scan only for "compatibility issues" and then run it, Smart Scan says "All your scanners are turned off".  Has the compatibility issues scan been removed?
Title: Re: NEW Version: 17.7.2314
Post by: REDACTED on October 27, 2017, 06:11:50 AM
UNABLE TO MANAGE VIRUS CHEST FILES

I have verified that i have the "new 2314" version.  The virus chest now has a link directly on the protection tab or is accessible by right clicking tray icon or clicking antivirus on protection tab then selecting virus chest.  Great, 3 ways to get there.  My problem is that I cannot "manage" files in the virus chest.  The down arrow button next to delete does nothing.  I want to check a file on the virustotal website, but following the instructions from help, "Tick the box next to the file in Virus Chest, then click the arrow next to the Delete button" does nothing, gives no option to restore or send for analysis or anything.  I don't want to delete the file yet.  Is this a glitch (great tv series from Australia btw, Glitch, 2 seasons, check it out) that will be corrected? or do i need to reinstall something?
Title: Re: NEW Version: 17.7.2314
Post by: Asyn on October 27, 2017, 06:14:48 AM
Repair Avast:
1. Control Panel -> Add/Remove programs -> Avast
2. Click on 'Repair'.
3. Follow instructions.
4. Reboot.
Title: Re: NEW Version: 17.7.2314
Post by: REDACTED on October 27, 2017, 03:36:20 PM
Smart scan now search for sensitive data. What data?
Title: Re: NEW Version: 17.7.2314
Post by: Asyn on October 28, 2017, 05:23:53 AM
Smart scan now search for sensitive data. What data?
-> https://support.avast.com/article/39/
Title: Re: NEW Version: 17.7.2314
Post by: REDACTED on October 30, 2017, 01:38:08 PM
Strange, I've been using Avast since 2003.
I still use the free version today. In 2003, it was Windows XP
Now it's windows 10. Avast worked back then and it's still working now.
I may not like all the added baggage but the AV portion has gotten better over the years.
I find it strange that College students need help installing and maintaining the updates of their software.
But, to each their own.

Hi Bob,

I also used Avast for more than 10 years now... even on Win98SE.
Avast being better (or not?) can be concluded out of this forum... and I conclude not...
Avast may be better IF it works as it should... and that is the big problem.
Active users on this forum can clearly see that there are too many malfunctions and problem-cases in Avast.
This forum should be 10 times smaller if Avast was really OK.

College students should "not be concerned" about maintaining the updates of their software.
Just as in factory/compagny-use, they should only be worried about their work getting done in time.
If any update can cause problems to interfere with their work, it should be blocked... or at least delayed.
That's why users should not update themselves, but let an administrator doing updates at self-decided times and places.

I only want updates being done when the PC's are at home during a holiday-period, and when I have the time to do that...
I'm always checking after every software-update if everything works again afterwords.
That can only be done at home, since the university-network is protected behind vpn... and we should login at the site.
Rebooting at distance looses remote-connections... and is not workable in case of problems during or after updates.

Since the studies are all about "Medical Sciences"... students have more things to do than trying to solve PC-problems occuring after bad updates.
This may cause more damage then, as they are no computer-experts... and the ICT-team does not help with personal equipment at the student-home.
As you see, there are multiple reasons not wanting any software to update on automatic base... NOT for Windows... NOT Avast... nor any other software.
Doing each update manualy, is the only certainty to know what software causes problems.
All automatic backgound-updates can result in a unusable PC without knowing the cause.
Murphy's law will give problems when you need your equipment the most... which we want to avoid.

Needing help installing and maintaining software-updates is NOT the point...
IF all software-updates were OK... which is NOT the case for Avast... then indeed, they would not need any help.
For the same reason,  I would not be writing this post when Avast was OK...
Also, this forum would be much smaller then and have more positive reactions.
If you see how many bugs still are unsolved "a complete year after release of V17"... I have my questions.
Even long-known and new/stupid bugs stay in the latest releases... making us beta-testers.
Avast should do something to avoid decline, and work on multiple items stated in this forum.
That should all be corrected before introducing new things in AV.

If an unwanted automatic Avast-update can cripple our PC's then I am not the only one on this forum giving reactions...
So there are only two options...
Make Avast realy/always good/trustable and reliable again... or avoid it.

A few years ago, I still adviced Avast to friends and family.
Now, I do not want to loose any friends.
Says enough I think....
Title: Re: NEW Version: 17.7.2314
Post by: bob3160 on October 30, 2017, 02:16:57 PM
@ b111.g222
Since this is a support forum, most of the folks that post in here, have a problem.
I don't intend to write a short novel. I still think that college students are smart enough
to do their own installation of what ever software they decide to add to their systems.
I know my Great Grandchild attending college in Chicago has no problems and doesn't ask for my help.
To each their own.
Title: Re: NEW Version: 17.7.2314
Post by: janetofficeworker on November 02, 2017, 06:06:54 AM
MartinZ:

Will we ever be able to schedule automatic Avast Free Antivirus Quick Scans, other than on a day-by-day, same-day basis?  I noticed the GUI includes a calendar with check boxes to potentially allow for daily, multiple day, and weekly scans, but no such advance scheduling has ever worked for me.  I've inquired about this issue previously here, but so far haven't received any new info. regarding a fix or upcoming repaired edition.

Thanks.  !


--jjb

Free Antivirus
Windows 10, 64-bit
Chrome browser
HP laptop
Title: Re: NEW Version: 17.7.2314
Post by: bob3160 on November 02, 2017, 01:35:04 PM
MartinZ:

Will we ever be able to schedule automatic Avast Free Antivirus Quick Scans, other than on a day-by-day, same-day basis?  I noticed the GUI includes a calendar with check boxes to potentially allow for daily, multiple day, and weekly scans, but no such advance scheduling has ever worked for me.  I've inquired about this issue previously here, but so far haven't received any new info. regarding a fix or upcoming repaired edition.

Thanks.  !


--jjb

Free Antivirus
Windows 10, 64-bit
Chrome browser
HP laptop
If you select the Other scan then follow the grpgic
(http://screencast-o-matic.com/screenshots/u/Lh/1509625951644-99631.png)
Hope that helps. :)
Title: Re: NEW Version: 17.7.2314
Post by: REDACTED on November 02, 2017, 05:35:23 PM
Hi guys I have avast updated to 17.7.2314 with the latest definitions. I have windows 10 Fall Update, Before this issue occurred the issue was not present, when ever i run avast boot time scan and it completes which works perfectly to completion. Soon as the pc restarts and I log back into my desktop I can see all my icons and everything as normal but my start icon stops working as I click on it no menus open, it does nothing. If i click on my task-bar icons no icon will open the program again it does nothing. I have to restart my pc again to get my desktop icons including the start menu working again.

Brand new machine, brand new install of avast, seems like a defo bug
Title: Re: NEW Version: 17.7.2314
Post by: REDACTED on November 03, 2017, 08:19:17 PM
Installed new version free Avast, it scanned computer and put some files into virus chest that are ok. I cannot restore then from virus chest only option is to delete. The arrow beside delete button does not work and can't right click anything in the virus chest to restore like I could before. Thanks for the help
Title: Re: NEW Version: 17.7.2314
Post by: Asyn on November 04, 2017, 04:34:43 AM
Installed new version free Avast, it scanned computer and put some files into virus chest that are ok. I cannot restore then from virus chest only option is to delete. The arrow beside delete button does not work and can't right click anything in the virus chest to restore like I could before. Thanks for the help
Repair Avast:
1. Control Panel -> Add/Remove programs -> Avast
2. Click on 'Repair'.
3. Follow instructions.
4. Reboot.
Title: Re: NEW Version: 17.7.2314
Post by: avant-guvnor on November 04, 2017, 12:50:46 PM
I currently have Avast Free version 17.6.2310 installed on my Windows 10 Pro 64-bit PC. Installing this new version 17.7.2314 produces the following error:

(https://i.imgur.com/nJZMV72.jpg)

If I uninstall Avast Free version 17.6.2310 and try to install this new version 17.7.2314, I get the same error. I am able to install Avast Free version 17.6.2310 again, no problem.

Please advise?

OK. I got no help/answer, so I investigated further.

This is what I find: If I run the 17.7.2314 avast_free_antivirus_setup_offline.exe from my C: drive, it works fine, but if I run it from my F: drive, I get the error.

Can anyone explain this behaviour?
Title: Re: NEW Version: 17.7.2314
Post by: bob3160 on November 04, 2017, 03:16:22 PM
I currently have Avast Free version 17.6.2310 installed on my Windows 10 Pro 64-bit PC. Installing this new version 17.7.2314 produces the following error:

(snip)

If I uninstall Avast Free version 17.6.2310 and try to install this new version 17.7.2314, I get the same error. I am able to install Avast Free version 17.6.2310 again, no problem.

Please advise?

OK. I got no help/answer, so I investigated further.

This is what I find: If I run the 17.7.2314 avast_free_antivirus_setup_offline.exe from my C: drive, it works fine, but if I run it from my F: drive, I get the error.

Can anyone explain this behaviour?
Could the file on your F drive be corrupt ???
Title: Re: NEW Version: 17.7.2314
Post by: avant-guvnor on November 04, 2017, 03:44:46 PM
Could the file on your F drive be corrupt ???

I copied the file on the F: drive to the C: drive, so no.
Title: Re: NEW Version: 17.7.2314
Post by: bob3160 on November 04, 2017, 03:59:08 PM
Could the file on your F drive be corrupt ???

I copied the file on the F: drive to the C: drive, so no.
http://support.avast.com/support/tickets/new
Title: Re: NEW Version: 17.7.2314
Post by: avant-guvnor on November 04, 2017, 05:00:06 PM
http://support.avast.com/support/tickets/new

I am not able to submit a support ticket for Avast Free Edition.

In the past I was able to submit support tickets, but nowadays, I only get 2 options, Search for the answer in our Knowledge Base OR the Avast Forum, neither of which is able to supply an answer.
Title: Re: NEW Version: 17.7.2314
Post by: REDACTED on November 05, 2017, 12:57:28 PM
hello. i had to register cause 2 things bothering me. first of all i am using avast antivirus since 2006 and since i repair computers and had installed systems on over 500 computers. on every one of that i install and recommend customers AVAST software. but starting from the version 12.3.2280 you guys are the mess.
second thing is that this last version doesn't work on 10 computers from my customers with clean windows install and first time avast install. every time i install this version it starts normally and second time i try to start screen shows like it was just installed and UI blinks and restarts. please fix your software cause i love you.
Title: Re: NEW Version: 17.7.2314
Post by: TheOwner on November 09, 2017, 05:49:28 PM
Avast offer me new version 17.8.2318 but there is no changelog for this. It is bug or what?
Title: Re: NEW Version: 17.7.2314
Post by: bob3160 on November 09, 2017, 05:54:28 PM
Avast offer me new version 17.8.2318 but there is no changelog for this. It is bug or what?
That's the current beta release ???
https://forum.avast.com/index.php?topic=210619.0 (https://forum.avast.com/index.php?topic=210619.0)
Title: Re: NEW Version: 17.7.2314
Post by: TheOwner on November 09, 2017, 05:55:53 PM
Avast offer me new version 17.8.2318 but there is no changelog for this. It is bug or what?
That's the current beta release ???
https://forum.avast.com/index.php?topic=210619.0 (https://forum.avast.com/index.php?topic=210619.0)
I am not beta user so beta releases cannot affect me. I only need know if is safe to update to new version or it broke whole Avast.
Title: Re: NEW Version: 17.7.2314
Post by: LagunaJim on November 09, 2017, 06:36:34 PM
Sorry to report it CRASHED my Windows 10.  I'm on Win10 Insider Fast v17035.

I've created a separate thread to discuss the matter further :)
Title: Re: NEW Version: 17.7.2314
Post by: bob3160 on November 09, 2017, 06:46:50 PM
Avast offer me new version 17.8.2318 but there is no changelog for this. It is bug or what?
That's the current beta release ???
https://forum.avast.com/index.php?topic=210619.0 (https://forum.avast.com/index.php?topic=210619.0)
I am not beta user so beta releases cannot affect me. I only need know if is safe to update to new version or it broke whole Avast.
17.7.2314 is the last Regular release.
Title: Re: NEW Version: 17.7.2314
Post by: TheOwner on November 09, 2017, 06:50:17 PM
Avast offer me new version 17.8.2318 but there is no changelog for this. It is bug or what?
That's the current beta release ???
https://forum.avast.com/index.php?topic=210619.0 (https://forum.avast.com/index.php?topic=210619.0)
I am not beta user so beta releases cannot affect me. I only need know if is safe to update to new version or it broke whole Avast.
17.7.2314 is the last Regular release.
When i downloaded offline installer it says version 17.8.... maybe you have wrong info.
Title: Re: NEW Version: 17.7.2314
Post by: bob3160 on November 09, 2017, 06:53:19 PM
Avast offer me new version 17.8.2318 but there is no changelog for this. It is bug or what?
That's the current beta release ???
https://forum.avast.com/index.php?topic=210619.0 (https://forum.avast.com/index.php?topic=210619.0)
I am not beta user so beta releases cannot affect me. I only need know if is safe to update to new version or it broke whole Avast.
17.7.2314 is the last Regular release.
When i downloaded offline installer it says version 17.8.... maybe you have wrong info.
Download from where ?
This is were I get my information: https://forum.avast.com/index.php?topic=209428.msg1424034#msg1424034
Title: Re: NEW Version: 17.7.2314
Post by: bob3160 on November 09, 2017, 06:59:55 PM
Avast offer me new version 17.8.2318 but there is no changelog for this. It is bug or what?
That's the current beta release ???
https://forum.avast.com/index.php?topic=210619.0 (https://forum.avast.com/index.php?topic=210619.0)
I am not beta user so beta releases cannot affect me. I only need know if is safe to update to new version or it broke whole Avast.
17.7.2314 is the last Regular release.
When i downloaded offline installer it says version 17.8.... maybe you have wrong info.
Download from where ?
This is were I get my information: https://forum.avast.com/index.php?topic=209428.msg1424034#msg1424034 (https://forum.avast.com/index.php?topic=209428.msg1424034#msg1424034)
I just downloaded it from the download they offer and it does come up as:
(http://screencast-o-matic.com/screenshots/u/Lh/1510250366808-98855.png)
Maybe Avast is a bit slow with updating this information ???


Title: Re: NEW Version: 17.7.2314
Post by: Alpha-UMi on November 09, 2017, 07:24:01 PM
I too received the prompt to update avast (via automatic notification) and this results in updating to build 17.8.3705.
Title: Re: NEW Version: 17.7.2314
Post by: cruiser25 on November 09, 2017, 07:31:13 PM
Today a message in avast UI prompted me to install a new security update, version 17.8.2318. Anyone who knows what´s in this new version update went fine but no release note here yet. Avast antivirus pro. By the way is Antivirus pro no longer for purchase ?
The new version is 17.8.2318 (build 17.8.3705.0) Usually it says a new version is for install not the message security update. Maybe it´s the same or did avast found vulnerabilities that needed a quick fix ? Now I see that this is a beta version. But im am not a member of some beta trying program. I paid for a stable product not for an experimental one. This is not how it should work !
Title: Re: NEW Version: 17.7.2314
Post by: TheOwner on November 09, 2017, 07:53:55 PM
Installed on all my PCs version 17.8. Is definitely stable version and work perfectly. Only avast team is too slow writte changelog on forum.
Title: Re: NEW Version: 17.7.2314
Post by: DavidR on November 09, 2017, 08:09:52 PM
This should never be released until there is some sort of notification/change log, in the Forum, Avast Blog or other medium.

Confusion would also be greatly reduced if Avast would stop using the same bloody BETA version number for a regular release.
Title: Re: NEW Version: 17.7.2314
Post by: Alikhan on November 09, 2017, 08:10:52 PM
This should never be released until there is some sort of notification/change log, in the Forum, Avast Blog or other medium.

Confusion would also be greatly reduced if Avast would stop using the same bloody BETA version number for a regular release.

I've escalated this on Slack but it is now late evening there ..
Title: Re: NEW Version: 17.7.2314
Post by: Alikhan on November 09, 2017, 08:27:18 PM
I have had a reply on Slack. MartinZ will be releasing the 17.8 changelog soon.
Title: Re: NEW Version: 17.7.2314
Post by: bob3160 on November 09, 2017, 08:31:15 PM
This should never be released until there is some sort of notification/change log, in the Forum, Avast Blog or other medium.

Confusion would also be greatly reduced if Avast would stop using the same bloody BETA version number for a regular release.
Do you feel like your repeating yourself ???
Title: Re: NEW Version: 17.7.2314
Post by: abruptum on November 09, 2017, 08:36:59 PM
Avast Free 17.8.2318 Build 17.8.3705.0

  http://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe
Title: Re: NEW Version: 17.7.2314
Post by: MartinZ on November 09, 2017, 09:12:19 PM
This should never be released until there is some sort of notification/change log, in the Forum, Avast Blog or other medium.

Confusion would also be greatly reduced if Avast would stop using the same bloody BETA version number for a regular release.

The release process isn't happening in one second. Usually the whole process takes more than one hour and it doesn't appear on all servers at the same time. So for some time someone might be getting old and someone new version...

So there are 2 approaches:
1. post the release notes when the release is in process....then someone will complain that the links still point to old version
2. post the release notes with some delay after the release......then someone will complain where the heck are the release notes ;-)

which one you prefer?
Title: Re: NEW Version: 17.7.2314
Post by: bob3160 on November 09, 2017, 09:16:14 PM
This should never be released until there is some sort of notification/change log, in the Forum, Avast Blog or other medium.

Confusion would also be greatly reduced if Avast would stop using the same bloody BETA version number for a regular release.

The release process isn't happening in one second. Usually the whole process takes more than one hour and it doesn't appear on all servers at the same time. So for some time someone might be getting old and someone new version...

So there are 2 approaches:
1. post the release notes when the release is in process....then someone will complain that the links still point to old version
2. post the release notes with some delay after the release......then someone will complain where the heck are the release notes ;-)

which one you prefer?
I would certainly like a different identification system so one doesn't look like a fool when they tell you they are getting a Full release that's the same as the current beta. Especially when there isn't yet any indication of a new full release.
 
Title: Re: NEW Version: 17.7.2314
Post by: YLAP on November 09, 2017, 09:20:07 PM
This should never be released until there is some sort of notification/change log, in the Forum, Avast Blog or other medium.

Confusion would also be greatly reduced if Avast would stop using the same bloody BETA version number for a regular release.

The release process isn't happening in one second. Usually the whole process takes more than one hour and it doesn't appear on all servers at the same time. So for some time someone might be getting old and someone new version...

So there are 2 approaches:
1. post the release notes when the release is in process....then someone will complain that the links still point to old version
2. post the release notes with some delay after the release......then someone will complain where the heck are the release notes ;-)

which one you prefer?

Changelog without a links - they can be added later via modify option. Message may be something like "The updated version of Avast starts to roll out gradually with the following changes".
Title: Re: Version: 17.7.2314
Post by: bruce_b on November 09, 2017, 09:21:21 PM
Doing the update now. The full offline installer took a very long time to download. Usually get it in about 2 - 3 mins total.
Title: Re: Version: 17.7.2314
Post by: bob3160 on November 09, 2017, 09:24:18 PM
Doing the update now. The full offline installer took a very long time to download. Usually get it in about 2 - 3 mins total.
You aren't the only one doing a download. :)
Title: Re: Version: 17.7.2314
Post by: bruce_b on November 09, 2017, 09:37:38 PM
Yes, I know, but it is usually much faster.
Title: Re: Version: 17.7.2314
Post by: DavidR on November 09, 2017, 11:31:29 PM
This should never be released until there is some sort of notification/change log, in the Forum, Avast Blog or other medium.

Confusion would also be greatly reduced if Avast would stop using the same bloody BETA version number for a regular release.

The release process isn't happening in one second. Usually the whole process takes more than one hour and it doesn't appear on all servers at the same time. So for some time someone might be getting old and someone new version...

So there are 2 approaches:
1. post the release notes when the release is in process....then someone will complain that the links still point to old version
2. post the release notes with some delay after the release......then someone will complain where the heck are the release notes ;-)

which one you prefer?

My preference would be 1:
I think that the changelog could appear before the update is actually released.  There would be nothing to add a comment in the changelog that it is released into the regular program update cycle and users may not see it right away on their systems. 

That way those that have a query and visit the forums for clarification, would at least see that a new program update has been released.  But I'm still banging my head against that brick wall (and my head hurts) of releasing the regular program update stream with the same version as the last beta build.
Title: Re: Version: 17.7.2314
Post by: midnight on November 10, 2017, 01:28:57 AM
Didn't take very long for me to download.
Title: Re: Version: 17.7.2314
Post by: MartinZ on November 13, 2017, 11:45:58 AM
Thanks for your feedback guys, I will than rather post it earlier than later and without download links (they are anyway always the same ;-)
Title: Re: Version: 17.7.2314
Post by: Lisandro on November 13, 2017, 10:50:56 PM
Thanks for your feedback guys, I will than rather post it earlier than later and without download links (they are anyway always the same ;-)
+1 for this process Martin in my personal opinion.
Title: Re: Version: 17.7.2314
Post by: DavidR on November 14, 2017, 12:30:16 AM
Thanks for your feedback guys, I will than rather post it earlier than later and without download links (they are anyway always the same ;-)

Thank you.