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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: evenrek on May 03, 2006, 08:12:49 PM

Title: Upgrade to 4.7.827 causes WIFI network problems
Post by: evenrek on May 03, 2006, 08:12:49 PM

Iv'e been using avast! not for a couple of years and is very satisfied with the product!

But, when ugradeing from 4.7.817 to 4.7.827, this causes my WIFI connection to fail.
I have tried to solve the problem in different ways, but the only way I have found to solve it was to use "Windows System Restore", and go back to 4.7.817 version of avast.

Anyone who have had a similar experience?

Title: Re: Upgrade to 4.7.827 causes WIFI network problems
Post by: JerryM on May 03, 2006, 08:33:45 PM

I am using the latest version, 4.7.827 and have not experienced any problem with wireless on my laptop.
Jerry

Title: Re: Upgrade to 4.7.827 causes WIFI network problems
Post by: DavidR on May 03, 2006, 08:59:45 PM

Quote from: evenrek

But, when ugradeing from 4.7.817 to 4.7.827, this causes my WIFI connection to fail.

Were there any warnings when the wifi connection failed ?
What is your firewall ?
Does it allow ashWebSv.exe internet access.

I haven't heard of any wifi issues associated with the 4.7.827 release in the forums (I don't use wifi so I can't help in that direction). I don't think that there was anything in the latest release that could effect the wifi connection.

Worst case scenario I would suggest a clean install of the latest version.
Download the latest version and save it to your hard disk, download the avast! Uninstall Utility, find it here (http://www.avast.com/eng/avast_uninstall_util.html) and save that also.
Uninstall using add remove programs, reboot, run the Uninstall utility, reboot, install the latest version, reboot.

Title: Re: Upgrade to 4.7.827 causes WIFI network problems
Post by: evenrek on May 07, 2006, 01:24:33 PM

Thanks for your answer.

Regarding firewall I am not using Windows' own, but there is a firewall in my D-link router. I have not done any changes in the settings lately which could affect the problem I have. And, it has working fine until 4.7.817 of Avast!

I tried to uninstall/install after your instructions, but the problem still are there.

I have found a way to work around this problem:
-Set Avast! Antivirus "Service" to Manual in "Control Panel"
-Start the service after Windows has started completely

It seems like Avast! is doing something at startup which creates the problem.

Title: Re: Upgrade to 4.7.827 causes WIFI network problems
Post by: evenrek on May 07, 2006, 01:50:40 PM

Seems like when disabling the "Test memory at application start-up" in the Avast! settings the problem is solved!  :)

Title: Re: Upgrade to 4.7.827 causes WIFI network problems
Post by: alanrf on May 07, 2006, 02:00:48 PM

While not using a D-Link router (we are using Linksys WRT54GL) we have not experienced any connectivity problems following the installation of build 827.

I am trying hard to imagine how the "Test memory at application start-up" can be a solution to a WiFi issue since it only runs (AFAIK) when the main on demand scanner is invoked.