Avast WEBforum

Avast Products => Avast Mobile Apps => Avast Backup for Android => Topic started by: Postlux on October 18, 2017, 06:26:01 AM

Title: My avast folder in Google drive is empty
Post by: Postlux on October 18, 2017, 06:26:01 AM
Hi,
First off, I think it's very strange that I can't just email customer support at Avast so that I can get a direct answer to my question and immediate support. Especially since it looks like a lot of these forum topics are not checked/answered by the support team at Avast.

If there is a direct way to  contact someone, please, someone let me know.

Anyhow, I got the email about my backup files being deleted from my Drive on the 19th (less than 2 days from now). I go to my Drive and open the Avast folder and.... It's empty. Where are my files? Who can I contact to find out what happened to them, before they are forever deleted?

Thanks,
Kelly