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Consumer Products => Avast SecureLine VPN => Avast SecureLine VPN for Windows => Topic started by: REDACTED on October 21, 2017, 04:16:54 PM

Title: SecureLine VPN will not turn ON after update and stays OFF instead - Windows 7
Post by: REDACTED on October 21, 2017, 04:16:54 PM

It was working until the update.  I suspected Avast changed a framework/tech (flash, new library, etc.)

Avast - Privacy > SecureLine VPN
Your online privacy is not protected
Turn on your VPN to encrypt what you do online
X  OFF

Title: Re: SecureLine VPN will not turn ON after update and stays OFF instead - Windows 7
Post by: MrMaxaMan on October 21, 2017, 11:04:49 PM

Have you checked a Country is selected to connect to?

Title: Re: SecureLine VPN will not turn ON after update and stays OFF instead - Windows 7
Post by: REDACTED on October 22, 2017, 06:13:38 PM

Yes. Different ones too.

Title: Re: SecureLine VPN will not turn ON after update and stays OFF instead - Windows 7
Post by: Raeken on October 22, 2017, 06:43:15 PM

You can contact support: https://support.avast.com/en-us/contact/

But, keep in mind that they can take a few day to handle your situation.
Good luck! ;)

Title: SecureLine VPN will not turn on AFTER UPDATE - Windows 7
Post by: REDACTED on March 05, 2018, 04:30:03 PM

March, 4th : I got exact the same problem as you can read below:

SecureLine VPN will not turn on AFTER UPDATE and stays OFF instead - Windows 7
« on: October 21, 2017, 04:16:54 PM » It was working until the update.
Avast - Privacy > SecureLine VPN
Your online privacy is not protected
Turn on your VPN to encrypt what you do online

Right now I realize the far beneath earth Support: A given phone no, which is unvalid, the time one do not have to scroll through informations and the anger about paying for a product which will not work after each update and one can not handle or change by options e.g. the position and so on....

Title: Re: SecureLine VPN will not turn ON after update and stays OFF instead - Windows 7
Post by: bob3160 on March 05, 2018, 06:15:50 PM

I'm on windows 10 with SecureLine and have no problems.
Have you tried doing a clean install ??? https://goo.gl/4Ptzkf