Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on October 26, 2017, 01:24:44 PM

Title: support ticket ETA response
Post by: REDACTED on October 26, 2017, 01:24:44 PM

Hi,

I submitted a support ticket yesterday but I did not receive any answer yet.
What is the estimated time to get a response? The ticket number is 05444672

Many thanks

Title: Re: support ticket ETA response
Post by: Be Secure on October 26, 2017, 02:27:20 PM

I will infrom the avast team. :) Please wait :)

Quote

What is the estimated time to get a response?

It can take 7-8 business days.

Title: Re: support ticket ETA response
Post by: REDACTED on January 12, 2018, 03:07:45 AM

2 tickets submitted in the last two weeks, NO RESPONSE.  NOT RENEWING AVAST.