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Business Products => Archive (Legacy) => Avast Business => Avast Server Protection => Topic started by: marco.castagna on May 08, 2006, 10:27:01 AM

Title: Avast on SBS 2003 - Exchange Server / Outlook Clients Scanning
Post by: marco.castagna on May 08, 2006, 10:27:01 AM
Hello

I'm posting this topic since i did not find enough information about the configuration of the different providers (and if such information exists -> thank you for pointing me into the right direction).

Problem: I have installed SBS 2003 Premium with avast! SBS Suite Premium. Users are complaining about slow remote Outlook sync with VPN access. Especially Outlook start-up (until you can see your inbox) takes 15 minutes!

So i just want to make sure the providers are setup correctly:
Server:

Client:

Analysis: If i stop the Outlook/Exchange provider on the client remote Outlook sync via VPN runs smoother and faster. VPN connection runs via EDGE or UMTS at approx. 256 kbit/s.

Question: So isn't there a double check of E-Mails in this configuration (1st on the Exchange Server with MS SMTP 2000/2003 Provider and 2nd on the client with the Outlook/Exchange Provider)? Could I stop the Outlook/Exchange provider on the client or is this to high a risk? FYI: We are not dealing with encrypted E-Mail and have only setup an Exchange Server account in Outlook 2003.
Or can I finetune the provider settings in order to make sync faster?

Oh, I forgot to mention: All clients on the local network have avast configured same as above and everything is working fine! The problem appears just on a notebook which syncs Outlook remotely.

Thank you for your support!

Kind regards

Marco Castagna
Title: Re: Avast on SBS 2003 - Exchange Server / Outlook Clients Scanning
Post by: marco.castagna on May 24, 2006, 08:34:15 PM
I would really appreciate if anyone could help me with this issue - it's still not resolved.

Thank you!
Title: Re: Avast on SBS 2003 - Exchange Server / Outlook Clients Scanning
Post by: av-outsource on October 02, 2006, 12:56:29 PM
Quote from: Marco Castagna on May 24, 2006, 08:34:15 PM
I would really appreciate if anyone could help me with this issue - it's still not resolved.

Thank you!

Marco,

I know of a problem were both clients and server try scanning network drives at the same time which can make network access slow. You can fix this by putting \\* in the exclusions on standard shield. This turns of remove network drive scanning locally.

Hope this helps.

Av-outsource.net
Title: Re: Avast on SBS 2003 - Exchange Server / Outlook Clients Scanning
Post by: marco.castagna on October 02, 2006, 04:40:33 PM
Hi James

Thank you for your message - I will go and further investigate the problem with your input.

Marco