Avast WEBforum

Consumer Products => Avast Passwords => Topic started by: REDACTED on October 30, 2017, 03:35:06 AM

Title: Passwords Extension?
Post by: REDACTED on October 30, 2017, 03:35:06 AM

I use Avast Safebrowser n noticed the Passwords Extension does not work anymore?   Nothing in settings.  Says it doesn't exist??

Title: Re: Passwords Extension?
Post by: Martin Kvetko on November 01, 2017, 08:10:57 AM

Hello, it hard to guess where to start with investigation. Could you please answer following questions so I know where to focus?

• Is extension's key icon visible in browser toolbar?
• If so what happens once you click on it?

If the extension icon is not visible in toolbar please check the extension is enabled in extensions settings:

• click on 3 dots in top right corner of the browser
• Settings panel will show up
• Check if Passwords is not greyed out
• If so click on Passwords to activate it -> will become green
• Extension icon should show up in browser's toolbar

Please let me know if any of these hints helped to solve your problem.