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Business Products => Avast Business => Cloud Management Console & Clients => Topic started by: PAID on October 30, 2017, 09:01:52 AM

Title: Received message with broken korean characters(2bytes char)
Post by: PAID on October 30, 2017, 09:01:52 AM

Hi, All.

My test environment as below.

* Server: Avast Business (cloud) v3.4.67
* Client: Windows 7 SP1 with Korean


When Server sends a message to client, it shows correct character set.

(http://cfile24.uf.tistory.com/image/99E1403359F6DBBF025CE1)

Then, client received that message, it shows broken message.

(http://cfile22.uf.tistory.com/image/9907A03359F6DBBF184492)

I assumed that avast Business didn't covert proper character set.

Thank a lot!

ILJUNE MOON

Title: Re: Received message with broken korean characters(2bytes char)
Post by: REDACTED on October 31, 2017, 03:03:35 AM

I suggest you report this as a bug to Avast support if not already, and continue your contributions you have already made to thread https://forum.avast.com/index.php?topic=210311.0 (https://forum.avast.com/index.php?topic=210311.0) :)

Title: Re: Received message with broken korean characters(2bytes char)
Post by: misak on October 31, 2017, 09:27:46 AM

Hi ILJUNE,

thank you for reporting the issue. We already track the bug since last regression tests (before version 4.0 have been released). The issue has ID CBC-5755 in our internal system. The fix will be done in current sprint and will be released to public in Windows AV version 17.8 or 17.9.

Title: Re: Received message with broken korean characters(2bytes char)
Post by: misak on December 01, 2017, 06:21:32 PM

Fixed in AV 17.8 released on Tuesday, Nov 28th.