Avast WEBforum

Consumer Products => Avast Cleanup => Topic started by: REDACTED on October 31, 2017, 02:57:24 PM

Title: Refund request silence
Post by: REDACTED on October 31, 2017, 02:57:24 PM

05469235
That is my ticket number.

I bought the VPN Program, instead of monthly, they took all the money once off i need my money back to actually live through the month yet no one has come back as to my request. Honestly, I am very upset.

I received no email, not even any form of communication. This is really unprofessional. Why do i have to struggle like this for a refund request

Title: Re: Refund request silence
Post by: Raeken on October 31, 2017, 05:07:45 PM

Unfortunately, support can take a few days to handle your situation. You have to wait.

On the other hand, we have "Avast Team" users here and they might assist you as soon as they can.