Avast WEBforum

Consumer Products => Avast Passwords => Topic started by: REDACTED on November 01, 2017, 09:05:56 PM

Title: Master Password Forgotten
Post by: REDACTED on November 01, 2017, 09:05:56 PM

Yes, I had synchronization set up with my Iphone Avast app, but I recently had to restore my Iphone to factory settings. All of my passwords are in the app itself. How do i fix this?  will I lose all of my password information? I can't even sign into my apple account to restore my phone because my apple password and ID are locked up in AVAST password manager. Help!

Title: Re: Master Password Forgotten
Post by: Martin Kvetko on November 02, 2017, 08:16:01 AM

If you have had synchronization enabled we have sent you an email with backup link when you activated it. You may now use it to restore your passwords from backup. Please follow this guide:
https://support.avast.com/en-us/article/Restore-Passwords-data-backup