Avast WEBforum

Consumer Products => Avast Account (my.avast.com) => Topic started by: REDACTED on November 04, 2017, 10:12:53 PM

Title: Inaccurate Data
Post by: REDACTED on November 04, 2017, 10:12:53 PM

When checking the status of devices in my account, the status is always inaccurate.  For example, today I checked the status of the device I am using now, and it says "Shields Are Turned Off."  Yet, when I open your program on this device, it says, "All shields are on." 

Title: Re: Inaccurate Data
Post by: Denis94 on November 15, 2017, 07:36:42 AM

Hi,
It seems that you need to request a complete virus scan of your device to make the update of the information to the web interface...

Fear that we cannot trust then Avast web....
Regards.