Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: gangstars101 on November 06, 2017, 07:03:20 PM

Title: trying to cancel
Post by: gangstars101 on November 06, 2017, 07:03:20 PM
hi I have had avast for a few years but you seemed to have renewed it without my consent. think you stuck one of those sneaky hidden auto renew things in there. b ut you have emailed an old email address that I don't use to actually let me know and then just took the money over 10 days in advance. how the hell do you cancel this as I have looked everywhere and there is no way to cancel so I can get my money back off you guys ? oh and I have sent you a message through your site but had no reply at all
Title: Re: trying to cancel
Post by: bob3160 on November 06, 2017, 08:59:02 PM
Refund request: https://support.avast.com/en-us/contact/sales_refund/
Title: Re: trying to cancel
Post by: Asyn on November 07, 2017, 05:29:49 AM
-> https://support.avast.com/article/24/ (Orders and Renewals)