Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Marcel99 on November 07, 2017, 05:57:56 PM

Title: Renew license - wait until the last day
Post by: Marcel99 on November 07, 2017, 05:57:56 PM
The Avast client asked me to renew te license, so I did. However, it activated the new license right away, instead of appending it tot the date of the existing license. With that I lost 3 weeks left on the old license. I advice others to wait until the last day to  renew the license.
Title: Re: Renew license - wait until the last day
Post by: DavidR on November 07, 2017, 06:07:40 PM
Presumably you have a paid version.

I would suggest that you contact sales using the support ticket system.
Try the following: https://support.avast.com/support/tickets/new (https://support.avast.com/support/tickets/new), I believe you should be able to use the Billing, Payment, or license issues option and follow that through,