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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: MartinZ on November 09, 2017, 09:04:39 PM

Title: Version: 17.8.2318
Post by: MartinZ on November 09, 2017, 09:04:39 PM
Hello everyone,
new stable version 17.8.2318 has just been released.
 

What's new:

- Fixed issues with deleting Firewall rules during program update
- Fixed issues with Passive mode
- Added support for custom folders in Ransomware shield
- Fixed repeating scheduled scans
- Fixed update action from Windows Security Center
- Polishing of Virus Chest
- Fixed issue with Gmail signature (007 error) that was breaking outgoing emails
- Fixed Firewall new network toaster to set the correct profile

How to install:

1. Update from your existing Avast version via Settings -> Update -> Update program

2. Or you can download and install from here

Online installers (recommended):

http://files.avast.com/iavs9x/avast_free_antivirus_setup.exe

http://files.avast.com/iavs9x/avast_internet_security_setup.exe

http://files.avast.com/iavs9x/avast_premier_antivirus_setup.exe

Offline installers:

http://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe

http://files.avast.com/iavs9x/avast_internet_security_setup_offline.exe

http://files.avast.com/iavs9x/avast_premier_antivirus_setup_offline.exe

We hope you enjoy the new version!
AVAST Team
Title: Re: NEW Version: 17.8.2318
Post by: RejZoR on November 09, 2017, 09:30:17 PM
Not exactly an improvement, see the attached image...
Title: Re: NEW Version: 17.8.2318
Post by: Patrick2 on November 09, 2017, 09:36:12 PM
Maybe that error is something Microsoft also has to patch, not sure on that, but I have seen it on the previous Avast stable release, not yet on the newest release


Title: Re: NEW Version: 17.8.2318
Post by: bruce_b on November 09, 2017, 09:38:34 PM
Just updated using the full offline installers. Seems to have gone fine.
Title: Re: NEW Version: 17.8.2318
Post by: RejZoR on November 09, 2017, 09:46:26 PM
Maybe that error is something Microsoft also has to patch, not sure on that, but I have seen it on the previous Avast stable release, not yet on the newest release

Last version didn't show red cross. It just said "Status info unavailable". Now I get red cross which is annoying and silly.
Title: Re: NEW Version: 17.8.2318
Post by: Patrick2 on November 09, 2017, 09:47:55 PM
I got Red cross one evening with 17.7.2314 on this Windows 10 Pro Desktop, I just restarted that night and seemed to fix it, didn't think of reporting it in here though, Do agree annoying and silly though in regards to the Red Cross,  I haven't seen it again as yet though


Just Came up with 17.8.2318 new version just now

Title: Re: NEW Version: 17.8.2318
Post by: luizrdoc@gmail.com on November 09, 2017, 10:10:38 PM
I'm unprotected, thanks to this version
Title: Re: NEW Version: 17.8.2318
Post by: Alikhan on November 09, 2017, 10:59:20 PM
My Windows Security Center doesn't have the red cross.

See attached image.

Title: Re: NEW Version: 17.8.2318
Post by: RejZoR on November 10, 2017, 01:43:36 AM
My PC neither. But on laptop, at first its no red and then over time it goes to red.
Title: Re: NEW Version: 17.8.2318
Post by: Patrick2 on November 10, 2017, 01:50:24 AM
First was Green as no problems, then went to red, I stopped shields for 10 minutes, then went back to normal green in Windows Defenders security center. 


It's random when it happens with the red cross there, right now its showing normal, but who knows if its gonna happen again or not

Title: Re: NEW Version: 17.8.2318
Post by: Be Secure on November 10, 2017, 03:20:20 AM
Installing so far good but GUI speed is still slow. :(
Title: Re: NEW Version: 17.8.2318
Post by: Yanto.Chiang on November 10, 2017, 05:06:17 AM
Dear Martin,

I just ran an update for avast for version 17.8.2318 but after that avast cause my windows 10 Home version 1703 become very slow when open my thunderbid desktop mail client, PDF reader, Windows Explorer and even Windows.

I am using notebook Dell Inspiron 13-7359 with hardware specification: Intel Core i5-6200U CPU @2.30GHz, RAM 4GB and System type 64-bit operating system.

Please kindly your advice.

Thanks
Yanto
Title: Re: NEW Version: 17.8.2318
Post by: Asyn on November 10, 2017, 05:31:30 AM
I'm unprotected, thanks to this version
Start a new topic and elaborate.
Title: Re: NEW Version: 17.8.2318
Post by: Asyn on November 10, 2017, 07:28:54 AM
Regarding Smart-Scan, same as reported in a prior beta.
-> https://forum.avast.com/index.php?msg=1429560
Title: Re: NEW Version: 17.8.2318
Post by: mikaelrask on November 10, 2017, 07:31:38 AM
update went fine keep up the good work avast.
Title: Re: NEW Version: 17.8.2318
Post by: mchain on November 10, 2017, 09:21:24 AM
Regarding Smart-Scan, same as reported in a prior beta.
-> https://forum.avast.com/index.php?msg=1429560
I can report for Smart Scan, missing compatibility issues, missing sensitive data, so one more than Asyn has. 

Also still missing an avast browser.  I tried to run an older version of AIS only to have SafeZone browser automatically removed upon updating the virus definitions.  So no Bank Mode is available, still.  New avast browser is on the way, but deployment of the new avast browser should've been coordinated with retirement of SafeZone, and not the gap in protection we've seen over the past month and a half or more should not have happened.
Title: Re: NEW Version: 17.8.2318
Post by: TheOwner on November 10, 2017, 10:06:19 AM
On my Win 7 64bit is all ok, but i didn't notice any major changes from previous version. It's probably only bug fixing release. And please, we need options for scanning files inside virus chest.
Title: Re: NEW Version: 17.8.2318
Post by: Peaceful Jim on November 10, 2017, 10:39:14 AM
Still having 'GUI failed to load" issues with this version on Windows 10.
Title: Re: NEW Version: 17.8.2318
Post by: Asyn on November 10, 2017, 10:40:54 AM
Still having 'GUI failed to load" issues with this version on Windows 10.
-> https://support.avast.com/article/Troubleshoot-Antivirus-UI-Failed-load
Title: Re: NEW Version: 17.8.2318
Post by: dklingens@gmail.com on November 10, 2017, 11:14:23 AM
I am using Windows 10 (in the Netherlands), with Free AntiVirus
I updated yesterday evening.
After restart I used the icon in the taskbar. It was impossible to use any of the items in it.
I used the program icon on the destop.
The user interface window showed up, but I wasn't able to do a quick scan.
No reaction on clicking. I couldn't close the windows.
I used TaskManagement to close it.
Because I was not sure wether my system was protected or not I de-installed Avast Antivirus.
And I did a complete new installation, with the same effects mentioned above.
So I removed Avast Antivirus again. And I trust for the time being Windows Defender.
I appreciate any help, any advice.
Title: Re: NEW Version: 17.8.2318
Post by: NON on November 10, 2017, 12:44:56 PM
Thanks for the update :)

Also still missing an avast browser.  I tried to run an older version of AIS only to have SafeZone browser automatically removed upon updating the virus definitions.  So no Bank Mode is available, still.  New avast browser is on the way, but deployment of the new avast browser should've been coordinated with retirement of SafeZone, and not the gap in protection we've seen over the past month and a half or more should not have happened.
+1
Title: Re: NEW Version: 17.8.2318
Post by: Tanmoy on November 10, 2017, 02:48:17 PM
GUI loading is still slow, win 10 security center still showing 'status unavailable". Noting new for free user, same as last update :'( :-X :-[ :P ??? :o :( >:(
Title: Re: NEW Version: 17.8.2318
Post by: jbarbagallo@yahoo.com on November 10, 2017, 05:08:58 PM
ScreenConnect ConnectWise stopped working when Avast GUI is active on desktop Version: 17.8.2318. Windows 10 Home (10.0.15063)  and connectwise Client Version:6.3.13446.6374.  You lose Mouse and Keyboard control.  As soon as avast GUI is closed, all is normal.  Very consistent.  Not sure why this is happening or of a good work around yet. 
Title: Re: NEW Version: 17.8.2318
Post by: nortonfern@gmail.com on November 10, 2017, 05:35:56 PM
For what it is worth, latest Avast Free Antivirus 17.8.3218 (build 17.8.3705.0) blocks mouse and keyboard input using Team Viewer and other remote access programs on a remote Vista PC when you open the Avast Free Antivirus program on the remote PC (to try and disable Avast shields to install other programs, for instance).  Sending "Ctrl-Alt-Del" and running Task Manager gets me out.  Tried it on a couple of Vista PC's.

Work-around I found so far is to disable Self Defense Module while at the Vista PC (not a good option and cannot be done remotely).
Title: Re: NEW Version: 17.8.2318
Post by: jbarbagallo@yahoo.com on November 10, 2017, 06:01:27 PM
Good work!  That does get me around it too.  I've seen this with both free and Premier versions.   I'm hoping that they will give a work around for it.
Title: Re: NEW Version: 17.8.2318
Post by: jim@blairlink.com on November 10, 2017, 07:07:35 PM
The new version has an error. If you are viewing a computer via VNC (tightVNC or RealVNC) and you click on anything that activates Avast you totally loss control - no mouse or ability to click. If you switch to a local mouse you can view in OK in VNC. I maintain several computers in my home from one location and this makes it very troublesome because I have to physically move to each computer just to check status. :(

I may roll back until the next version, but for obvious reason I would prefer not.
Title: Re: NEW Version: 17.8.2318
Post by: Patrick2 on November 10, 2017, 07:59:28 PM
Confirmed with my Windows 7 little Desktop, Teamviewer into it via Android Phone app,  open Avast,  and Mouse control don't, can't click anything, no response at all clicking any button, even Windows Buttons

Gonna check with Windows 10 Remote Desktop as well in a moment from my Windows 10 Pro Desktop to my Other Windows 10 Pro Desktop--No  problem experienced there, seems to only affect other remote programs, Teamviewer with Windows 7, Vista and XP machines



Title: Re: NEW Version: 17.8.2318
Post by: mchain on November 10, 2017, 08:47:31 PM
Thanks for the update :)

Also still missing an avast browser.  I tried to run an older version of AIS only to have SafeZone browser automatically removed upon updating the virus definitions.  So no Bank Mode is available, still.  New avast browser is on the way, but deployment of the new avast browser should've been coordinated with retirement of SafeZone, and not the gap in protection we've seen over the past month and a half or more should not have happened.
+1
Turns out SafeZone is marked as installed in myavast.com but is disabled.  Problem is, not an option anywhere to enable as it is not listed in the Change menu or [else]where.
Title: Re: NEW Version: 17.8.2318
Post by: naania1432@gmail.com on November 10, 2017, 11:39:19 PM
Hello everyone,
new stable version 17.8.2318 has just been released.
 

What's new:

- Fixed issues with deleting Firewall rules during program update
- Fixed issues with Passive mode
- Added support for custom folders in Ransomware shield
- Fixed repeating scheduled scans
- Fixed update action from Windows Security Center
- Polishing of Virus Chest
- Fixed issue with Gmail signature (007 error) that was breaking outgoing emails
- Fixed Firewall new network toaster to set the correct profile

How to install:

1. Update from your existing Avast version via Settings -> Update -> Update program

2. Or you can download and install from here

Online installers (recommended):

http://files.avast.com/iavs9x/avast_ (http://files.avast.com/iavs9x/avast_free_antivirus_setup.exe)free (https://aptoideguide.com/)_antivirus_setup.exe (http://files.avast.com/iavs9x/avast_free_antivirus_setup.exe)

http://files.avast.com/iavs9x/avast_internet_security_setup.exe

http://files.avast.com/iavs9x/avast_premier_antivirus_setup.exe

Offline installers:

http://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe

http://files.avast.com/iavs9x/avast_internet_security_setup_offline.exe

http://files.avast.com/iavs9x/avast_premier_antivirus_setup_offline.exe

We hope you enjoy the new version!
AVAST Team

Just updated! Works just fine thanks a lot :) Been few months being Avast user - really good experience so far.
Title: Re: NEW Version: 17.8.2318
Post by: slocalmikey@yahoo.com on November 11, 2017, 01:57:58 AM
Every 10 minutes or so it stops protecting. i get the message,  "Ul failed to load.  This is really embarrassing.  AV service is not responding."  With the option to exit or restart service.  When I click restart service it shows it's protecting for 10 minutes or so and stops again without warning or notice.  I did clean install and  also restarted several times.  Not acceptable after paying $60 a month ago.  Windows 10
Title: Re: NEW Version: 17.8.2318
Post by: jcvo16 on November 11, 2017, 03:46:34 AM
version PRO it is no longer valued
http://files.avast.com/iavs9x/avast_pro_antivirus_setup_offline.exe
unistaller
http://files.avast.com/iavs9x/avastclear.exe
Title: Re: NEW Version: 17.8.2318
Post by: Asyn on November 11, 2017, 05:09:12 AM
Every 10 minutes or so it stops protecting. i get the message,  "Ul failed to load.  This is really embarrassing.  AV service is not responding."  With the option to exit or restart service.  When I click restart service it shows it's protecting for 10 minutes or so and stops again without warning or notice.  I did clean install and  also restarted several times.  Not acceptable after paying $60 a month ago.  Windows 10
-> https://support.avast.com/article/Troubleshoot-Antivirus-UI-Failed-load
Title: Re: NEW Version: 17.8.2318
Post by: slocalmikey@yahoo.com on November 12, 2017, 12:43:46 AM
Every 10 minutes or so it stops protecting. i get the message,  "Ul failed to load.  This is really embarrassing.  AV service is not responding."  With the option to exit or restart service.  When I click restart service it shows it's protecting for 10 minutes or so and stops again without warning or notice.  I did clean install and  also restarted several times.  Not acceptable after paying $60 a month ago.  Windows 10
-> https://support.avast.com/article/Troubleshoot-Antivirus-UI-Failed-load

This seems to have worked, after second restart.  Thanks.
Title: Re: NEW Version: 17.8.2318
Post by: zony on November 12, 2017, 04:43:32 AM
Reinstalled the system windows10 1703 with last update,then installed avast_free_antivirus_setup_offline ver17.8.2318, The next day, i get the information:your license is not valid.but this free antivirus.
Title: Re: NEW Version: 17.8.2318
Post by: Asyn on November 12, 2017, 05:36:49 AM
Every 10 minutes or so it stops protecting. i get the message,  "Ul failed to load.  This is really embarrassing.  AV service is not responding."  With the option to exit or restart service.  When I click restart service it shows it's protecting for 10 minutes or so and stops again without warning or notice.  I did clean install and  also restarted several times.  Not acceptable after paying $60 a month ago.  Windows 10
-> https://support.avast.com/article/Troubleshoot-Antivirus-UI-Failed-load
This seems to have worked, after second restart.  Thanks.
You're welcome.
Title: Re: NEW Version: 17.8.2318
Post by: albiss777@gmail.com on November 12, 2017, 11:25:34 AM
The new version has an error. If you are viewing a computer via VNC (tightVNC or RealVNC) and you click on anything that activates Avast you totally loss control - no mouse or ability to click. If you switch to a local mouse you can view in OK in VNC. I maintain several computers in my home from one location and this makes it very troublesome because I have to physically move to each computer just to check status. :(

Same problem here, TightVNC just 'stops' whenever I activate anything related to Avast. Like a single click to open the interface from systray.
Please Avast do something to correct the situation, and do it fast. This is unacceptable!
Title: Re: NEW Version: 17.8.2318
Post by: Asyn on November 12, 2017, 11:36:07 AM
The new version has an error. If you are viewing a computer via VNC (tightVNC or RealVNC) and you click on anything that activates Avast you totally loss control - no mouse or ability to click. If you switch to a local mouse you can view in OK in VNC. I maintain several computers in my home from one location and this makes it very troublesome because I have to physically move to each computer just to check status. :(
Same problem here, TightVNC just 'stops' whenever I activate anything related to Avast. Like a single click to open the interface from systray.
Please Avast do something to correct the situation, and do it fast. This is unacceptable!
-> https://forum.avast.com/index.php?topic=210715.0
Title: Re: NEW Version: 17.8.2318
Post by: bruce_b on November 12, 2017, 06:28:59 PM
Two days in a row (today and yesterday) on the Dell 82000 P4 XP PRO SP3 ... Behavior Shield was not enabled on boot up and had to be turned on manually. No issues on the Windows 10 laptop. I thought they had this glitch fixed .. guess not.
Title: Re: NEW Version: 17.8.2318
Post by: steampunk852@yahoo.com on November 13, 2017, 01:50:56 AM
Toshiba L50-B
Avast Free - RealTime , Windows Defender - Passive
Windows 10 pro x64 (latest)
===================
No problems so far
Title: Re: NEW Version: 17.8.2318
Post by: MartinZ on November 13, 2017, 11:49:13 AM
GUI loading is still slow, win 10 security center still showing 'status unavailable". Noting new for free user, same as last update :'( :-X :-[ :P ??? :o :( >:(

these 2 issues will be addressed in the Dec release so stay tuned please ;-)
Title: Re: NEW Version: 17.8.2318
Post by: malfretup on November 13, 2017, 12:30:44 PM
Hi

I updated all my computers with this new version and I have a problem

regardless of taking the hand on my computer with VNC (UltraVNC) or LogMeIn, when I open the Avast program or make a scan on a folder, I cannot use more the computer remotely

I can only see the screen, and if someone is using it in front of the computer it's ok, but remotely I can't do anything until the Avast Window is close...

Hope you will correct that very quickly
Title: Re: NEW Version: 17.8.2318
Post by: MartinZ on November 13, 2017, 05:14:43 PM
Yes we are aware of this issue and we will release microupdate this week.
Title: Re: NEW Version: 17.8.2318
Post by: mlmason75@comcast.net on November 13, 2017, 06:01:24 PM
I updated to Avast 17.8.2318 on 2 computers running latest fast ring insider preview Redstone 4 Windows 10 Build 17035 and both computers keep crashing with a green screen and will not let Windows start!

Luckily I was able to restore the previous build "17025" and then install Avast update 17.8.2318 and then update to Windows 10 build 17035 again and this time Windows starts just fine on both computers after restart.

So there seems to be a major issue with Windows 10 Build 17035 and Avast 17.8.28 when updating and restarting the computer.

Title: Re: NEW Version: 17.8.2318
Post by: Dix Huit on November 13, 2017, 07:21:57 PM
Thanks for version 17.8.2318, it seems to update and run fine on Windows XP.  I did get the infamous "UI Failed to load" message on the first reboot, but subsequent reboots loaded it without trouble.  :)

My custom settings were not wiped out. :)

Smart Scan is still unable to scan for "compatibility issues", as previously reported here (https://forum.avast.com/index.php?topic=209428.msg1427606#msg1427606) and here (https://forum.avast.com/index.php?topic=210482.msg1429560#msg1429560).

It would be nice to be able to rescan files from within the Virus Chest, as was possible in old versions.  In fact, right-clicking used to offer all sorts of useful options which we no longer have (see attached picture, nostalgically ;)).

When informing about the availability of version 17.8.2318, the user interface is calling it a "Security update" instead of a "New version" (see attached screenshot).  This is confusing.  In my experience, the term "security update" is used when the update fixes a security bug (or "hole") in the software.  This does not appear to be the case with version 17.8.2318 - the fixes listed are all related to functionality.
Title: Re: NEW Version: 17.8.2318
Post by: DavidR on November 13, 2017, 08:47:41 PM
<snip>
When informing about the availability of version 17.8.2318, the user interface is calling it a "Security update" instead of a "New version" (see attached screenshot).  This is confusing.  In my experience, the term "security update" is used when the update fixes a security bug (or "hole") in the software.  This does not appear to be the case with version 17.8.2318 - the fixes listed are all related to functionality.

Totally agree on the Security Update, I did a double take when I saw this message.

This is a program update, not a security update, that I would have expected to have been done on a micro update or emergency update.  Not to mention there is nothing mentioned in the change log about this being a security update, or nothing listed relating to security.
Title: Re: NEW Version: 17.8.2318
Post by: zony on November 14, 2017, 02:01:58 AM
Reinstalled the system windows10 1703 with last update,then installed avast_free_antivirus_setup_offline ver17.8.2318, The next day, i get the information:your license is not valid.but this free antivirus.
The same system environment:windows10 X64 pro 1703 with last update. and comodo firewall 10.0.2.6396 installed.
then Install avast_free_antivirus  ver17.7.3660.0,This did not happen。then direct upgrade  to ver17.8.2318, "Your license is not valid" appearing again.There is a clear difference between the two versions.
Title: Re: NEW Version: 17.8.2318
Post by: SimmonsTheMad33 on November 14, 2017, 07:12:00 AM
Avast Status still listed as unavailable in the Windows Security Center. Other than that, all good.
Title: Re: NEW Version: 17.8.2318
Post by: Asyn on November 14, 2017, 08:34:30 AM
Avast Status still listed as unavailable in the Windows Security Center. Other than that, all good.
-> https://forum.avast.com/index.php?topic=210678.msg1430676#msg1430676
Title: Re: NEW Version: 17.8.2318
Post by: MartinZ on November 14, 2017, 10:28:41 AM
Thanks for version 17.8.2318, it seems to update and run fine on Windows XP.  I did get the infamous "UI Failed to load" message on the first reboot, but subsequent reboots loaded it without trouble.  :)

My custom settings were not wiped out. :)

Smart Scan is still unable to scan for "compatibility issues", as previously reported here (https://forum.avast.com/index.php?topic=209428.msg1427606#msg1427606) and here (https://forum.avast.com/index.php?topic=210482.msg1429560#msg1429560).

It would be nice to be able to rescan files from within the Virus Chest, as was possible in old versions.  In fact, right-clicking used to offer all sorts of useful options which we no longer have (see attached picture, nostalgically ;)).

When informing about the availability of version 17.8.2318, the user interface is calling it a "Security update" instead of a "New version" (see attached screenshot).  This is confusing.  In my experience, the term "security update" is used when the update fixes a security bug (or "hole") in the software.  This does not appear to be the case with version 17.8.2318 - the fixes listed are all related to functionality.

Regarding the compatibilty scan, please turn it off in the settings, then on again and save the settings, then it should work.
We are working on adding the scan option back to chest. It might be in Dec or Jan release.
You are right about the warning about new version, we will lower a priority of this message.
Title: Re: NEW Version: 17.8.2318
Post by: Asyn on November 14, 2017, 10:32:56 AM
Regarding the compatibilty scan, please turn it off in the settings, then on again and save the settings, then it should work.
Hi Martin, just tried it, it didn't help.
Title: Re: NEW Version: 17.8.2318
Post by: avant-guvnor on November 14, 2017, 02:27:58 PM
Just installed the new Avast v.17.8.2318 free edition.

Now, when I perform a Smart Scan, it is checking for Sensitive Data, which is a paid module that I have not paid for. Please can anyone explain this behaviour or explain how I turn off checking for Sensitive Data?
Title: Re: NEW Version: 17.8.2318
Post by: malfretup on November 14, 2017, 03:46:41 PM
Hi

I updated all my computers with this new version and I have a problem

regardless of taking the hand on my computer with VNC (UltraVNC) or LogMeIn, when I open the Avast program or make a scan on a folder, I cannot use more the computer remotely

I can only see the screen, and if someone is using it in front of the computer it's ok, but remotely I can't do anything until the Avast Window is close...

Hope you will correct that very quickly

I add information, I updated computers to the latest one, the 17.8.2318 (Build 17.8.3705.0) and it's still the same problem

When the Avast program have a Window opened (Main Window or popup window) and using a remote software to the computer, I am unable to use the computer
Title: Re: NEW Version: 17.8.2318
Post by: DavidR on November 14, 2017, 05:25:43 PM
Just installed the new Avast v.17.8.2318 free edition.

Now, when I perform a Smart Scan, it is checking for Sensitive Data, which is a paid module that I have not paid for. Please can anyone explain this behaviour or explain how I turn off checking for Sensitive Data?

Easy to explain,  Avast are hoping that you will upgrade to include this paid component.

Open your Smart Scan settings - AvastUI > Settings > General > Smart Scan - check what you have listed to be scanned and switch off what you don't want.

You may also want to check the  AvastUI > Settings > Components and uninstall those you don't need/want.
Title: Re: NEW Version: 17.8.2318
Post by: Dix Huit on November 14, 2017, 07:25:51 PM
Regarding the compatibilty scan, please turn it off in the settings, then on again and save the settings, then it should work.
Hi Martin, just tried it, it didn't help.

It didn't work here either.
Title: Re: NEW Version: 17.8.2318
Post by: black_coffee on November 14, 2017, 08:29:43 PM
Seems, this update full of problems
1.Avast randomly disable with red cross "you are not protected" message,
need to open avast user interface which hangs for sometimes before it fully open and it will enable the protection back itself
2.my laptop boot a lot slower after I install this update
3.windows defender security center now showing red cross randomly and ask to restart protection which actually activating windows defender, which will hang the laptop for a few second, than windows defender will goes active for a second before goes off again and get's replace with the "usual normal message" : status unavailable, open avast antivirus for information.

uninstall and re-install with same result, so uninstalling and replacing with Kaspersky free for the time being till there a new version release or a fix release

Asuspro B9440UA
Avast Free
Windows 10 pro x64 (version : 1709)
Title: Re: NEW Version: 17.8.2318
Post by: Asyn on November 15, 2017, 09:36:03 AM
Hi

I updated all my computers with this new version and I have a problem

regardless of taking the hand on my computer with VNC (UltraVNC) or LogMeIn, when I open the Avast program or make a scan on a folder, I cannot use more the computer remotely

I can only see the screen, and if someone is using it in front of the computer it's ok, but remotely I can't do anything until the Avast Window is close...

Hope you will correct that very quickly

I add information, I updated computers to the latest one, the 17.8.2318 (Build 17.8.3705.0) and it's still the same problem

When the Avast program have a Window opened (Main Window or popup window) and using a remote software to the computer, I am unable to use the computer
-> https://forum.avast.com/index.php?topic=210678.msg1430722#msg1430722
Title: Re: NEW Version: 17.8.2318
Post by: heikwith on November 15, 2017, 01:22:13 PM
I updated to Avast 17.8.2318 on 2 computers running latest fast ring insider preview Redstone 4 Windows 10 Build 17035 and both computers keep crashing with a green screen and will not let Windows start!

Luckily I was able to restore the previous build "17025" and then install Avast update 17.8.2318 and then update to Windows 10 build 17035 again and this time Windows starts just fine on both computers after restart.

So there seems to be a major issue with Windows 10 Build 17035 and Avast 17.8.28 when updating and restarting the computer.

Same problem here with 17035 (RS4).
After remove of avast 17.8.2318 in save mode, startup 17035 just fine.
Others with this problem in RS4 ?
Superman1975 do you have already a solution for this bug ?
Title: Re: NEW Version: 17.8.2318
Post by: 1234huis1234@gmail.com on November 15, 2017, 06:22:50 PM
Hi there,

Having a lot of problems after installing avast internet security. Very often avast tells me that my computer is noet secured.
I have a license for 3 computers, one which I installed a while ago works fine, the other 2 are giving me troubles because I think they are not really linked to the account. The are visible but avast is not showing any informations about these 2 computers. Message "Nous sommes désolés, mais les informations détaillées pour l'appareil DESKTOP-.......... ne sont pas disponibles actuellement".
Hope someone can help me, thanks !!!!!
Title: Re: NEW Version: 17.8.2318
Post by: darrholz1@aol.com on November 16, 2017, 04:11:33 PM
Installed on Windows 7 Professional 64-bit, Process Explorer shows that AvastSvc.exe is using a full core. Why is a background service using so much of the CPU? Service is not responding to shutdown request from the Windows Service MMC.
Title: Re: NEW Version: 17.8.2318
Post by: Dix Huit on November 16, 2017, 07:32:35 PM
Hi there,

Having a lot of problems after installing avast internet security. Very often avast tells me that my computer is noet secured.
I have a license for 3 computers, one which I installed a while ago works fine, the other 2 are giving me troubles because I think they are not really linked to the account. The are visible but avast is not showing any informations about these 2 computers. Message "Nous sommes désolés, mais les informations détaillées pour l'appareil DESKTOP-.......... ne sont pas disponibles actuellement".
Hope someone can help me, thanks !!!!!

Even if there is a lack of information in your Avast account, this does not mean your computer is not secured.  Those seem like two separate problems.  Please start a new topic or topics either here (https://forum.avast.com/index.php?board=2.0) (Internet Security, English), here (https://forum.avast.com/index.php?board=62.0) (Avast Account, English), or here (https://forum.avast.com/index.php?board=23.0) (Everything, French) with details such as when and where you see alert messages, how you are accessing your Avast Account, with screenshots if possible.
Title: Re: NEW Version: 17.8.2318
Post by: k.filius@telfort.nl on November 16, 2017, 07:53:06 PM
After installation of this new release, Firefox (52.5.0ers) does not start up any more although remarkably it does appear in the Task Manager's process list (WinXP SP3). Suspending Avast for 10 minutes Firefox does start up successfully, but only after killing firefox.exe from the processlist first. Have reinstalled both Avast and Firefox, but without anysuccess.



Hello everyone,
new stable version 17.8.2318 has just been released.
 

What's new:

- Fixed issues with deleting Firewall rules during program update
- Fixed issues with Passive mode
- Added support for custom folders in Ransomware shield
- Fixed repeating scheduled scans
- Fixed update action from Windows Security Center
- Polishing of Virus Chest
- Fixed issue with Gmail signature (007 error) that was breaking outgoing emails
- Fixed Firewall new network toaster to set the correct profile

How to install:

1. Update from your existing Avast version via Settings -> Update -> Update program

2. Or you can download and install from here

Online installers (recommended):

http://files.avast.com/iavs9x/avast_free_antivirus_setup.exe

http://files.avast.com/iavs9x/avast_internet_security_setup.exe

http://files.avast.com/iavs9x/avast_premier_antivirus_setup.exe

Offline installers:

http://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe

http://files.avast.com/iavs9x/avast_internet_security_setup_offline.exe

http://files.avast.com/iavs9x/avast_premier_antivirus_setup_offline.exe

We hope you enjoy the new version!
AVAST Team
Title: Re: NEW Version: 17.8.2318
Post by: DavidR on November 16, 2017, 09:05:33 PM
After installation of this new release, Firefox (52.5.0ers) does not start up any more although remarkably it does appear in the Task Manager's process list (WinXP SP3). Suspending Avast for 10 minutes Firefox does start up successfully, but only after killing firefox.exe from the process list first. Have reinstalled both Avast and Firefox, but without any success.

<snip quote>

No problem with Windows XP Pro SP3, Avast free 17.8.2318 and Firefox 52.5.0 ESR version.  Unfortunately I can't suggest an answer to your issue.
Title: Re: NEW Version: 17.8.2318
Post by: klm78@verizon.net on November 16, 2017, 09:09:43 PM
Another Windows XP user with problems after latest Avast update to 17.8.2318. System works for about 15 minutes, then cannot load new web pages on either Chrome or Firefox, e-mail client can no longer send/receive, system then hangs / freezes and I cannot shut down properly - CTL-ALT-DEL does not work, have to do a forced power down (hold down power button for 10 secs) to reboot.

I tried to use system restore to go back to my previous version of Avast (System restore showed that this morning "Installed Windows XP Wdf01009") - I tried to restore to 2 days ago - system restore Failed.

What is the best method to roll back to a previous version of Avast - and which version do you suggest (I do not know what version I had that was working until today)?

 I tried Add/Remove programs to roll back but that was not an option - I did "repair" the install - but that did not help the problem. I have another XP machine (on the same network) running Avast 17.4.2294 with no problems. I have been using Avast for years - this is the first time I've encountered an update that disabled my computer this badly.
Title: Re: NEW Version: 17.8.2318
Post by: Dix Huit on November 16, 2017, 09:53:19 PM
After installation of this new release, Firefox (52.5.0ers) does not start up any more although remarkably it does appear in the Task Manager's process list (WinXP SP3). Suspending Avast for 10 minutes Firefox does start up successfully, but only after killing firefox.exe from the processlist first. Have reinstalled both Avast and Firefox, but without anysuccess.

Does Firefox start in Safe Mode (hold down Shift key and then start Firefox)?  Can you try to temporarily disable each Avast "shield" (Settings -> Components) to see which is causing the problem?
Title: Re: NEW Version: 17.8.2318
Post by: Dix Huit on November 16, 2017, 10:10:02 PM
Another Windows XP user with problems after latest Avast update to 17.8.2318. System works for about 15 minutes, then cannot load new web pages on either Chrome or Firefox, e-mail client can no longer send/receive, system then hangs / freezes and I cannot shut down properly - CTL-ALT-DEL does not work, have to do a forced power down (hold down power button for 10 secs) to reboot.

I tried to use system restore to go back to my previous version of Avast (System restore showed that this morning "Installed Windows XP Wdf01009") - I tried to restore to 2 days ago - system restore Failed.

What is the best method to roll back to a previous version of Avast - and which version do you suggest (I do not know what version I had that was working until today)?

 I tried Add/Remove programs to roll back but that was not an option - I did "repair" the install - but that did not help the problem. I have another XP machine (on the same network) running Avast 17.4.2294 with no problems. I have been using Avast for years - this is the first time I've encountered an update that disabled my computer this badly.

Unfortunately, Avast does not offer older versions. :(  Some websites may offer them, but they may not be genuine and may well install malware instead of Avast. :o

Does the computer consistently hang after 15 minutes?  What if you boot and then let it run for 15 minutes without doing anything?
Title: Re: NEW Version: 17.8.2318
Post by: bhattach@yahoo.com on November 16, 2017, 10:20:18 PM
My machine running Win10 currently runs free Avast version 17.7.2314 (build 17.7.3660.244 dated 10/3/2017 7:18am). Avast Settings window shows a newer version 17.8.2318 (dated 11/9 5:46am) is available but all attempts to update have failed with Unknown Error. I downloaded the latest version from Avast website and attempts to install failed, as well. Has anyone been able to update to 17.8.2318 on a Win10 machine -- which is up-to-date w.r.t. Windows updates?
Title: Re: NEW Version: 17.8.2318
Post by: nortonfern@gmail.com on November 16, 2017, 10:28:53 PM
My machine running Win10 currently runs free Avast version 17.7.2314 (build 17.7.3660.244 dated 10/3/2017 7:18am). Avast Settings window shows a newer version 17.8.2318 (dated 11/9 5:46am) is available but all attempts to update have failed with Unknown Error. I downloaded the latest version from Avast website and attempts to install failed, as well. Has anyone been able to update to 17.8.2318 on a Win10 machine -- which is up-to-date w.r.t. Windows updates?

Yes, I was able to update last week. Windows 10 64bit (4) units, and (1) 32bit unit.  There is/(was?) a bug in the Self Defense Module, but it should not affect downloading and installing the update.
Title: Re: NEW Version: 17.8.2318
Post by: bhattach@yahoo.com on November 16, 2017, 10:33:35 PM
Good to know that some people have been able to update. Since I'm not able to update to the newer version, what do I do next? I worry about remaining vulnerable to all the issues that have been fixed in this new versions -- which I'm not able to avail.
Title: Re: NEW Version: 17.8.2318
Post by: mvram.rene@yahoo.com on November 17, 2017, 12:35:05 AM
Have the updates been postpone? I have 3 computers that need to be updated, two of them have been updated, one of them is still waiting for update. They are all password protected and I don't know the password to force the update.
Title: Re: NEW Version: 17.8.2318
Post by: -midnight on November 17, 2017, 01:00:33 AM
I didn't have a problem updating.
Title: Re: NEW Version: 17.8.2318
Post by: richy65@gmail.com on November 17, 2017, 03:24:58 AM
New version 17.8.2318 (3705.249) works fine on all my Windows 7 (pro and ultimate) and Windows 10 Pro computers.
I have an MSI Netbook with Windows XP Home SP3 and after updating from 17.4.2294 (3482.0) to the new version 17.8.2318
all seemed ok until I can not open or run any programs, a look in the event viewer shows Information Event ID: 7035
"The AswHwid service was successfully sent a start control" they appear about every 3 minutes, then I get an ERROR Event
ID: 7011 "Timeout (3000 milliseconds) waiting for a transaction response from the Avast antivirus service" After the second one of those I loose control of any programs or apps. Completely uninstalled 17.8.2318 and installed 17.7.2314 (3660) and it does the
same thing? Had to recover my Acronis image which had Avast 17.4.2294 (3482.0) and it works OK. Any suggestions?

Title: Re: NEW Version: 17.8.2318
Post by: darrholz1@aol.com on November 17, 2017, 06:40:37 AM
I was about to uninstall Avast because I have a five-day challenge coming up tomorrow on PrimeGrid, and I really could use that core. I decided to give it one more chance and ran the repair from the Windows control panel. Good thing I did, because AvastSvc.exe is now back to using less than 1% of the CPU. Something must have gotten hung up during the upgrade.
Title: Re: NEW Version: 17.8.2318
Post by: bob3160 on November 17, 2017, 05:17:14 PM
Got a problem? Try this first:

Repair Avast:
Control Panel> Program and Features (Add/remove program)>Select Avast> Select Repair. Reboot when completed
https://www.avast.com/faq.php?article=AVKB204 (https://www.avast.com/faq.php?article=AVKB204)

If Repair doesn't fix the problem, try the following:
Clean Install of Avast:
https://goo.gl/4Ptzkf (https://goo.gl/4Ptzkf)
If you need additional help with the Clean Install, watch this:
https://youtu.be/p-h3myRD51A (https://youtu.be/p-h3myRD51A)
Title: Re: NEW Version: 17.8.2318
Post by: havildar on November 17, 2017, 05:56:57 PM
I've been using Avast for years but have never seen it hang so badly while updating ... something about 'debug' very near the end of the update process stopped everything and, 'This is embarrassing. GUI failed to load', AV service is not available'. Windows Defender, which I don't use, complaining about AV having been turned off.

Tried 'Repair' twice but it didn't work. Uninstalled and re-installed, which seemed to go well enough if a quite slow on Windows 10 64 bit. All is well now, I think.
Title: Re: NEW Version: 17.8.2318
Post by: Dix Huit on November 17, 2017, 11:33:02 PM
New version 17.8.2318 (3705.249) works fine on all my Windows 7 (pro and ultimate) and Windows 10 Pro computers.
I have an MSI Netbook with Windows XP Home SP3 and after updating from 17.4.2294 (3482.0) to the new version 17.8.2318
all seemed ok until I can not open or run any programs, a look in the event viewer shows Information Event ID: 7035
"The AswHwid service was successfully sent a start control" they appear about every 3 minutes, then I get an ERROR Event
ID: 7011 "Timeout (3000 milliseconds) waiting for a transaction response from the Avast antivirus service" After the second one of those I loose control of any programs or apps. Completely uninstalled 17.8.2318 and installed 17.7.2314 (3660) and it does the
same thing? Had to recover my Acronis image which had Avast 17.4.2294 (3482.0) and it works OK. Any suggestions?

This is just a guess, but it's possible you got a corrupted aswHwid.sys file which somehow got left behind when you uninstalled.  You could try using avastclear.exe (https://www.avast.com/uninstall-utility) and then checking C:\Windows\system32\drivers to make sure aswHwid.sys is really gone - delete if it isn't.  Then reinstall (again  ::)) the latest version from scratch.
Title: Re: NEW Version: 17.8.2318
Post by: zony on November 18, 2017, 02:37:03 AM
Reinstalled the system windows10 1703 with last update,then installed avast_free_antivirus_setup_offline ver17.8.2318, The next day, i get the information:your license is not valid.but this free antivirus.
The same system environment:windows10 X64 pro 1703 with last update. and comodo firewall 10.0.2.6396 installed.
then Install avast_free_antivirus  ver17.7.3660.0,This did not happen。then direct upgrade  to ver17.8.2318, "Your license is not valid" appearing again.There is a clear difference between the two versions.
After several attempts,should be to solve the problem:allow C:\Windows\System32\taskhostw.exe modify the following registry:
HKUS\*\Software\Microsoft\SystemCertificates\MY
HKUS\.DEFAULT\Software\Microsoft\Cryptography\CertificateTemplateCache
HKLM\Software\Microsoft\SystemCertificates\MY
 "Your license is not valid" did not happen.
Title: Re: NEW Version: 17.8.2318
Post by: zony on November 18, 2017, 02:52:26 AM
another question:the behavior shleld  warn  C:\Windows\System32\consent.exe, This phenomenon only occurs in windows10 1709 x64 pro,In the windows10 1703 x64 pro is nothing.
Title: Re: NEW Version: 17.8.2318
Post by: k.filius@telfort.nl on November 18, 2017, 12:38:28 PM
Thanks for your tips! I had made these attempts also initially, but without any success. Seemingly the Avast "core" program maintains it's own hidden agenda for blocking certain things when all shields are switched off. Rgds.

After installation of this new release, Firefox (52.5.0ers) does not start up any more although remarkably it does appear in the Task Manager's process list (WinXP SP3). Suspending Avast for 10 minutes Firefox does start up successfully, but only after killing firefox.exe from the processlist first. Have reinstalled both Avast and Firefox, but without anysuccess.

Does Firefox start in Safe Mode (hold down Shift key and then start Firefox)?  Can you try to temporarily disable each Avast "shield" (Settings -> Components) to see which is causing the problem?
Title: Re: NEW Version: 17.8.2318
Post by: k.filius@telfort.nl on November 18, 2017, 12:45:15 PM
It may be risky but you could consider a fresh installation by first deleting program Avast, then run 'avastclear' (download) an then dowload and install the latest release. Success!


Good to know that some people have been able to update. Since I'm not able to update to the newer version, what do I do next? I worry about remaining vulnerable to all the issues that have been fixed in this new versions -- which I'm not able to avail.
Title: Re: NEW Version: 17.8.2318
Post by: doccovington@gmx.net on November 18, 2017, 09:37:45 PM
Bug Report:

I had to deactivate the Emergency Update in Windows' schedules tasks, because for the past two or three versions of the program, everytime an Emergency Update takes place, I have to completely re-install Avast (by using Avast Clear in Safe Mode) as the User Interface no longer responds (i.e., right-clicking the icon and selecting any task does nothing, and double-clicking the shortcut doesn't bring the UI up, either).

A repair of the program doesn't fix the issue. You simply no longer can use the program and are forced to re-install it.

P.S. I am using Avast Free Antivirus.
Title: Re: NEW Version: 17.8.2318
Post by: bob3160 on November 18, 2017, 09:46:57 PM
Bug Report:

I had to deactivate the Emergency Update in Windows' schedules tasks, because for the past two or three versions of the program, everytime an Emergency Update takes place, I have to completely re-install Avast (by using Avast Clear in Safe Mode) as the User Interface no longer responds (i.e., right-clicking the icon and selecting any task does nothing, and double-clicking the shortcut doesn't bring the UI up, either).

A repair of the program doesn't fix the issue. You simply no longer can use the program and are forced to re-install it.

P.S. I am using Avast Free Antivirus.
You right click the system tray icon to bring up the following menu:
(http://screencast-o-matic.com/screenshots/u/Lh/1511037777319-45520.png)
You use a single left click to open the User Interface.
In many instances, a repair fixes the problem. Occasionally you need to use the Clean Install procedure.

Repair Avast:
Control Panel> Program and Features (Add/remove program)>Select Avast> Select Repair. Reboot when completed
https://www.avast.com/faq.php?article=AVKB204 (https://www.avast.com/faq.php?article=AVKB204)

If Repair doesn't fix the problem, try the following:
Clean Install of Avast:
https://goo.gl/4Ptzkf (https://goo.gl/4Ptzkf)
If you need additional help with the Clean Install, watch this:
https://youtu.be/p-h3myRD51A (https://youtu.be/p-h3myRD51A)
Title: Re: NEW Version: 17.8.2318
Post by: Dix Huit on November 19, 2017, 08:07:18 PM
Thanks for your tips! I had made these attempts also initially, but without any success. Seemingly the Avast "core" program maintains it's own hidden agenda for blocking certain things when all shields are switched off. Rgds.

After installation of this new release, Firefox (52.5.0ers) does not start up any more although remarkably it does appear in the Task Manager's process list (WinXP SP3). Suspending Avast for 10 minutes Firefox does start up successfully, but only after killing firefox.exe from the processlist first. Have reinstalled both Avast and Firefox, but without anysuccess.

Does Firefox start in Safe Mode (hold down Shift key and then start Firefox)?  Can you try to temporarily disable each Avast "shield" (Settings -> Components) to see which is causing the problem?

You're welcome, but it doesn't seem to have helped. :(  My Avast and Firefox work together without any problems on Windows XP, so I would guess something strange is going on in memory rather then Avast deliberately blocking Firefox.  The problem might disappear after the next update.  For now one idea would be to have Firefox start up when you boot the computer - it might have time to get to the critical stage before Avast is completely loaded.
Title: Re: NEW Version: 17.8.2318
Post by: plattypuss69@gmail.com on November 20, 2017, 04:45:57 AM
Just booted my PC and it has upgraded Avast Internet Security
Now no shields are active
Attempting to activate them asks me to basically uninstall any other anti-virus software
So now basically I have paid for something that doesn't work!!!!!
Before I just got a warning
Now Avast wants me to trust that they are the best, there NOT..........
No one is............
FYI - I also run Malwarebytes (licensed) and a couple of specific anti-malware/rootkit software.
Raised a ticket, don't expect any help at all beyond "trust us and install everything else"
Will give them a few days to respond before I cancel my subscription, it runs until next year as I just renewed it, more fool me as it will probably be impossible to get a refund.....
After 30+ years in IT including security this sort of "force the users" behaviour I abhor, Microsoft are bad enough without others following them.
 
Title: Re: NEW Version: 17.8.2318
Post by: Asyn on November 20, 2017, 04:48:13 AM
Regarding Avast & MBAM, see: https://forums.malwarebytes.com/topic/200324-exclusions-for-avast-users/
Title: Re: NEW Version: 17.8.2318
Post by: plattypuss69@gmail.com on November 20, 2017, 11:32:15 AM
I'm not talking about running a scan
No Avast shield is active and to enable them requires taking Avast out of "Passive Mode"
Until todays update, I could still activate the shields without going out of passive mode.

What Avast have done is to make it a choice, Avast or Malwarebytes, I have been running both together for years with no issues.
So looks like its goodbye to Avast.

 
Title: Re: NEW Version: 17.8.2318
Post by: CraigB on November 20, 2017, 11:37:52 AM
I'm not talking about running a scan
No Avast shield is active and to enable them requires taking Avast out of "Passive Mode"
Until todays update, I could still activate the shields without going out of passive mode.

What Avast have done is to make it a choice, Avast or Malwarebytes, I have been running both together for years with no issues.
So looks like its goodbye to Avast.
Is Malwarebytes registered in the Windows Security Centre? if it is then try selecting don't register and place all the exclusions Asyn posted a link too so that Avast doesn't see Malwarebytes.
Title: Re: NEW Version: 17.8.2318
Post by: MartinZ on November 20, 2017, 11:50:47 AM
I'm not talking about running a scan
No Avast shield is active and to enable them requires taking Avast out of "Passive Mode"
Until todays update, I could still activate the shields without going out of passive mode.

What Avast have done is to make it a choice, Avast or Malwarebytes, I have been running both together for years with no issues.
So looks like its goodbye to Avast.
Is Malwarebytes registered in the Windows Security Centre? if it is then try selecting don't register and place all the exclusions Asyn posted a link too so that Avast doesn't see Malwarebytes.

Yes that's a bug, you shouldn't be switched to Passive mode during update. We will look into the issue. The solution for your situation is to Turn off the Passive mode and restart PC. Then it will work as usual. Sorry for the trouble.
Title: Re: NEW Version: 17.8.2318
Post by: zony on November 21, 2017, 01:56:46 AM
Reinstalled the system windows10 1703 with last update,then installed avast_free_antivirus_setup_offline ver17.8.2318, The next day, i get the information:your license is not valid.but this free antivirus.
The same system environment:windows10 X64 pro 1703 with last update. and comodo firewall 10.0.2.6396 installed.
then Install avast_free_antivirus  ver17.7.3660.0,This did not happen。then direct upgrade  to ver17.8.2318, "Your license is not valid" appearing again.There is a clear difference between the two versions.
After several attempts,should be to solve the problem:allow C:\Windows\System32\taskhostw.exe modify the following registry:
HKUS\*\Software\Microsoft\SystemCertificates\MY
HKUS\.DEFAULT\Software\Microsoft\Cryptography\CertificateTemplateCache
HKLM\Software\Microsoft\SystemCertificates\MY
 "Your license is not valid" did not happen.
Also need to allow taskhostw.exe to call TiWorker.exe
Title: Re: NEW Version: 17.8.2318
Post by: mantiss on November 21, 2017, 02:43:58 PM
Remote Desktop is broken for me following Update.  It took me a few days to realize that it was Avast (specifically the Firewall component) that was the issue.
As you can see I have configured the firewall rules to enable and allow remote desktop connections.

(http://file:///M:/OneDrive/Pictures/Errors/RDP-AvastSetupDescriptive-WithComment.png)

Yet despite settings, I have to turn off the firewall altogether in order for RDC to work again.

(P.S. Where's image attachment option for these posts, only has insert image, which... well you see--or not!)
Title: Re: NEW Version: 17.8.2318
Post by: bob3160 on November 21, 2017, 02:45:32 PM
Remote Desktop is broken for me following Update.  It took me a few days to realize that it was Avast (specifically the Firewall component) that was the issue.
As you can see I have configured the firewall rules to enable and allow remote desktop connections.
(http://file:///M:/OneDrive/Pictures/Errors/RDP-AvastSetupDescriptive-WithComment.png)

Yet despite settings, I have to turn off the firewall altogether in order for RDC to work again.
Is your firewall setting set to public or private ???
Title: Re: NEW Version: 17.8.2318
Post by: mantiss on November 21, 2017, 03:17:56 PM
Ahhh!  They are set to public.  I completely did not notice the switch.  Once I set back to private, it worked!

Thanks much @bob3160... wish I posted a week ago!
Title: Re: NEW Version: 17.8.2318
Post by: bob3160 on November 21, 2017, 06:22:50 PM
Ahhh!  They are set to public.  I completely did not notice the switch.  Once I set back to private, it worked!

Thanks much @bob3160... wish I posted a week ago!
You're welcome. :)
Title: Re: NEW Version: 17.8.2318
Post by: rlarissa@mail.ru on November 23, 2017, 09:59:54 AM
Hi, I've an issue with the current version.  The button "resolve all" after the intellectual scan has gone missing.  Any ideas re how it can be fixed?  Many thanks.
Title: Re: NEW Version: 17.8.2318
Post by: bob3160 on November 23, 2017, 01:09:32 PM
Hi, I've an issue with the current version.  The button "resolve all" after the intellectual scan has gone missing.  Any ideas re how it can be fixed?  Many thanks.
Repair Avast:
Control Panel> Program and Features (Add/remove program)>Select Avast> Select Repair. Reboot when completed
https://www.avast.com/faq.php?article=AVKB204

If Repair doesn't fix the problem, try the following:
Clean Install of Avast:
https://goo.gl/4Ptzkf
If you need additional help with the Clean Install, watch this:
https://youtu.be/p-h3myRD51A
Title: Re: NEW Version: 17.8.2318
Post by: Tech Kid on November 23, 2017, 09:08:07 PM
I have internet connection problem after the update. Chrome doesn't work. Opera don't work. Even IE don't work! Only firefox browser works.
Avast Premier
Win7 Ultimate 64bit
Title: Re: NEW Version: 17.8.2318
Post by: johnsonbr_214@hotmail.com on November 23, 2017, 10:50:49 PM
According to Curtis post the issue is not fixed.. his UI is blank.  I have issue with latest Avast Free 17.8.2318 build fresh install install. Avast installed after doing a clean install of Windows 10 Home 1709. Avast UI and thus AvastAV service keeps crashing unexpectedly. I have already went through suggestions on a few other posts regarding checking Remote Desktop, BITS, etc. Event log just says it terminated unexpectedly, nothing leading up to it that indicates something is killing it like a conflict. I reverted back to Avast 17.7.2314 build and zero issues, all services and features are running stable.

Only saw once while working with 17.8 build  out of the 20 times or so the service crashed was an error stating "the aswbIDSAgent service did not shut down properly after receiving a preshutdown control." The two could be unrelated or expected due to other backend process but thought worth mentioning.  Event XMLs below. Computer/Host name line entry removed for privacy.

aswbIDSAgent XML

Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
  <EventID Qualifiers="49152">7043</EventID>
  <Version>0</Version>
  <Level>2</Level>
  <Task>0</Task>
  <Opcode>0</Opcode>
  <Keywords>0x8080000000000000</Keywords>
  <TimeCreated SystemTime="2017-11-23T05:37:11.671582500Z" />
  <EventRecordID>1525</EventRecordID>
  <Correlation ActivityID="{AEF2345F-6411-0006-0D4A-F2AE1164D301}" />
  <Execution ProcessID="1012" ThreadID="492" />
  <Channel>System</Channel>
  <Security />
  </System>
- <EventData>
  <Data Name="param1">aswbIDSAgent</Data>
  <Binary>61007300770062004900440053004100670065006E0074000000</Binary>
  </EventData>
  </Event>

Crash 7 times XML, No corrective action listed because over 3 times of service crashing. Typically corrective action would just be to attempt restart of the service.

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
  <EventID Qualifiers="49152">7034</EventID>
  <Version>0</Version>
  <Level>2</Level>
  <Task>0</Task>
  <Opcode>0</Opcode>
  <Keywords>0x8080000000000000</Keywords>
  <TimeCreated SystemTime="2017-11-23T06:03:16.829902800Z" />
  <EventRecordID>1617</EventRecordID>
  <Correlation />
  <Execution ProcessID="840" ThreadID="920" />
  <Channel>System</Channel>
  <Security />
  </System>
- <EventData>
  <Data Name="param1">Avast Antivirus</Data>
  <Data Name="param2">7</Data>
  <Binary>610076006100730074002100200041006E0074006900760069007200750073000000</Binary>
  </EventData>
  </Event>
Title: Re: NEW Version: 17.8.2318
Post by: jim@allsmiths.org.uk on November 25, 2017, 06:08:59 PM
Clean install on new Windows 10 machine after every few minutes service stops, Avast icon shows RED and message saying I'm unprotected I need to restart.

Have tried restarting PC many times and issue keeps coming back
Title: Re: NEW Version: 17.8.2318
Post by: bob3160 on November 25, 2017, 06:38:04 PM
Clean install on new Windows 10 machine after every few minutes service stops, Avast icon shows RED and message saying I'm unprotected I need to restart.

Have tried restarting PC many times and issue keeps coming back
Any other security programs installed ???
If not, try the following: Repair Avast:
Control Panel> Program and Features (Add/remove program)>Select Avast> Select Repair. Reboot when completed
https://www.avast.com/faq.php?article=AVKB204

If Repair doesn't fix the problem, try the following:
Clean Install of Avast:
https://goo.gl/4Ptzkf
If you need additional help with the Clean Install, watch this:
https://youtu.be/p-h3myRD51A
Title: Re: NEW Version: 17.8.2318
Post by: bluebamf@hotmail.com on November 25, 2017, 07:41:41 PM
Disables Wacom tablet pc pen.

Been using avast subscription and free for years with motion computing/xplore tablet pcs. Recent updates to avast prevent pen input.

-I click on Avast icon in lower right task bar.
-Pen stops working.
-I use mouse to close.
-Pen resumes working.

It appears that if Avast is actively open I cant use my pen. So i cant check updates etc.

If I have it running in the background, no problems.
Title: Re: NEW Version: 17.8.2318
Post by: bluebamf@hotmail.com on November 25, 2017, 07:45:47 PM
Using motion compiting r12, Win 7 64bit.
Title: Re: NEW Version: 17.8.2318
Post by: Dix Huit on November 25, 2017, 08:18:02 PM
That sounds similar to this bug (https://forum.avast.com/index.php?topic=210678.msg1430272#msg1430272) for which a fix was promised via microupdate.  Has this fix actually been released?

You could try disabling the Self Defense Module (temporarily) as suggested by nortonfern.
Title: Re: NEW Version: 17.8.2318
Post by: Asyn on November 25, 2017, 08:28:30 PM
That sounds similar to this bug (https://forum.avast.com/index.php?topic=210678.msg1430272#msg1430272) for which a fix was promised via microupdate.  Has this fix actually been released?
Yep, see: https://forum.avast.com/index.php?topic=210715.msg1431033#msg1431033
Title: Re: NEW Version: 17.8.2318
Post by: Tech Kid on November 27, 2017, 03:23:03 PM
I have internet connection problem after the update. Chrome doesn't work. Opera don't work. Even IE don't work! Only firefox browser works.
Avast Premier
Win7 Ultimate 64bit
Everything works now!  8)  ;D :D :D  ;D
Title: Re: NEW Version: 17.8.2318
Post by: steve2bears@gmail.com on November 29, 2017, 11:36:53 PM
Avast shuts down, won't run update, says it is unprotected.   I've installed, restarted,  updated, checked all the MS services, uninstalled, reinstalled and uninstalled again.  Time to go elsewhere.
Title: Re: NEW Version: 17.8.2318
Post by: bob3160 on November 29, 2017, 11:38:33 PM
Avast shuts down, won't run update, says it is unprotected.   I've installed, restarted,  updated, checked all the MS services, uninstalled, reinstalled and uninstalled again.  Time to go elsewhere.
Repair Avast:
Control Panel> Program and Features (Add/remove program)>Select Avast> Select Repair. Reboot when completed
https://www.avast.com/faq.php?article=AVKB204

If Repair doesn't fix the problem, try the following:
Clean Install of Avast:
https://goo.gl/4Ptzkf
If you need additional help with the Clean Install, watch this:
https://youtu.be/p-h3myRD51A
Title: Re: NEW Version: 17.8.2318
Post by: seamon@melbpc.org.au on November 30, 2017, 02:50:43 AM
Firefox and Thunderbird cannot access the Internet unless I turn off AVAST (new version). Chrome works OK.
Title: Re: NEW Version: 17.8.2318
Post by: DavidR on November 30, 2017, 09:44:34 AM
Firefox and Thunderbird cannot access the Internet unless I turn off AVAST (new version). Chrome works OK.

You don't give much information to work on, what avast version are you using, does it have the Avast Firewall included. ?
Title: Re: NEW Version: 17.8.2318
Post by: vaudor@yahoo.com on November 30, 2017, 06:44:17 PM
Hi

I have the free avast antivirus which is now expired and can't make the annual register.

- If I try to the avast interface and click on the "register" green button on top, it says "Avast! Market : you need to be connected to view this content" (and I am indeed connected)
- If I choose to click on "Registration" on the left menu than "register now" button, nothing happens
- If I click on "registration form", it opens a page where I can download the new avast, with no registration needed. I download the installer, click on it and choose execute... and nothing happens (I have downloaded the file 3 times with same result)

So there is simply no way I can re-register the old avast, OR install the new avast....

Can you help ?
Title: Re: NEW Version: 17.8.2318
Post by: haashole1@sbcglobal.net on November 30, 2017, 11:14:37 PM
New version automatically installed today, bummer. Now I can't use half of my Bank of America Online Tools because I get a Threat Detected notice. Avast aborts my connection to finapp.allmyaccount.bankofamerica.com because it was infected with URL:Phishing. Never happened before. How do I fix!!!

I'm using Windows 10 and have tried access on Chrome and Explorer.

Mark
Title: Re: NEW Version: 17.8.2318
Post by: bob3160 on December 01, 2017, 12:23:38 AM
New version automatically installed today, bummer. Now I can't use half of my Bank of America Online Tools because I get a Threat Detected notice. Avast aborts my connection to finapp.allmyaccount.bankofamerica.com because it was infected with URL:Phishing. Never happened before. How do I fix!!!

I'm using Windows 10 and have tried access on Chrome and Explorer.

Mark
Report a possible false positive at:
Report a File or URL
https://www.avast.com/report-a-url.php (https://www.avast.com/report-a-url.php)
Title: Re: NEW Version: 17.8.2318
Post by: Dix Huit on December 01, 2017, 08:20:17 PM
Hi! My interface is missing or doesn't load the 'Solve' or 'Next' button that is usually present at the bottom of the page after I have completed 'Smart Scan'.. Can someone help me and advice me on what to do next to resolve this problem. I am a paid user of the license. Thank you.

Does the "Smart Scan" look like it detected any problems?  If there is nothing detected, mine just displays a button marked "Done".  You could try repairing Avast.
https://www.avast.com/faq.php?article=AVKB204
Title: Re: NEW Version: 17.8.2318
Post by: Dix Huit on December 01, 2017, 08:39:35 PM
Hi

I have the free avast antivirus which is now expired and can't make the annual register.

- If I try to the avast interface and click on the "register" green button on top, it says "Avast! Market : you need to be connected to view this content" (and I am indeed connected)
- If I choose to click on "Registration" on the left menu than "register now" button, nothing happens
- If I click on "registration form", it opens a page where I can download the new avast, with no registration needed. I download the installer, click on it and choose execute... and nothing happens (I have downloaded the file 3 times with same result)

So there is simply no way I can re-register the old avast, OR install the new avast....

Can you help ?

Registration is supposedly no longer necessary. :) Are you running the latest version of Avast?  If so, try looking at this (https://support.avast.com/article/Activate-Free-Antivirus/).  If not, try to update Avast (Settings -> Update).  Close all other programs before updating, and get ready to reboot the computer. ::)
Title: Re: NEW Version: 17.8.2318
Post by: Dix Huit on December 01, 2017, 08:49:57 PM
New version automatically installed today, bummer. Now I can't use half of my Bank of America Online Tools because I get a Threat Detected notice. Avast aborts my connection to finapp.allmyaccount.bankofamerica.com because it was infected with URL:Phishing. Never happened before. How do I fix!!!

I'm using Windows 10 and have tried access on Chrome and Explorer.

Mark

You could try setting an exclusion.  Go to Settings -> Components -> Web Shield -> Customize -> Exclusions and add *.bankofamerica.com to the URLs.
Title: Re: NEW Version: 17.8.2318
Post by: Manley on December 06, 2017, 04:43:54 PM
Is anyone else experiencing a blank pop-up window from Avast when you boot-up a computer on newest client 17.8?

We have it all over our school, since the clients updated. This is Avast for Business version. I have a post over there, but no one responds: https://forum.avast.com/index.php?topic=211409.0

Thanks
Title: Re: NEW Version: 17.8.2318
Post by: bob3160 on December 06, 2017, 05:34:45 PM
Is anyone else experiencing a blank pop-up window from Avast when you boot-up a computer on newest client 17.8?

We have it all over our school, since the clients updated. This is Avast for Business version. I have a post over there, but no one responds: https://forum.avast.com/index.php?topic=211409.0 (https://forum.avast.com/index.php?topic=211409.0)

Thanks
This should be posted in the following forum: https://forum.avast.com/index.php?board=77.0
Title: Re: NEW Version: 17.8.2318
Post by: TheOwner on December 09, 2017, 05:04:55 AM
Fast scan are now gone?
Title: Re: NEW Version: 17.8.2318
Post by: Patrick2 on December 09, 2017, 05:54:22 AM
Also Noticed I now have Core Shields, and new Scan interface on 17.8.2318, thought that was coming with 17.9 release?   and Scan doesn't seem as fast as before, seems like it takes longer to scan for some reason, despite my setting are the same, no clean install for a while now

Title: Re: NEW Version: 17.8.2318
Post by: Asyn on December 09, 2017, 07:52:07 AM
Fast scan are now gone?
Yep. (Guess you mean Quick Scan)
Title: Re: NEW Version: 17.8.2318
Post by: invincibleflash72200@gmail.com on December 09, 2017, 02:32:37 PM
Fast scan are now gone?
Yep. (Guess you mean Quick Scan)

Why? Why did they removed it?   ??? ??? ???
Title: Re: NEW Version: 17.8.2318
Post by: Asyn on December 09, 2017, 03:30:21 PM
Fast scan are now gone?
Yep. (Guess you mean Quick Scan)
Why? Why did they removed it?   ??? ??? ???
No idea, but you can always set up a custom scan that fits your needs.
Title: Re: NEW Version: 17.8.2318
Post by: DavidR on December 09, 2017, 04:01:36 PM
Fast scan are now gone?
Yep. (Guess you mean Quick Scan)
Why? Why did they removed it?   ??? ??? ???
No idea, but you can always set up a custom scan that fits your needs.

Where are you looking, it is still my UI > Protection > Antivirus > Other scans ?
Title: Re: NEW Version: 17.8.2318
Post by: mchain on December 09, 2017, 04:05:35 PM
Same here as David R.  Not removed.
Title: Re: NEW Version: 17.8.2318
Post by: Asyn on December 09, 2017, 04:07:03 PM
Hi Dave, see screenshot #1 here: https://forum.avast.com/index.php?msg=1431589
Title: Re: NEW Version: 17.8.2318
Post by: DavidR on December 09, 2017, 04:30:30 PM
Hi Dave, see screenshot #1 here: https://forum.avast.com/index.php?msg=1431589

Ha, looks like the Premier version is getting short changed.

Great/strange that Avast would run two different UIs, harder to help those with the paid version/s ?

Though we don't know if    TheOwner is also using Premier.
Title: Re: NEW Version: 17.8.2318
Post by: Asyn on December 09, 2017, 04:33:43 PM
Not related to Premier. The GUI can be changed independently of version.
Seems that's what happened (at least to some) here...
Title: Re: NEW Version: 17.8.2318
Post by: bob3160 on December 09, 2017, 04:37:47 PM
@DavidR,
The latest beta also doesn't have the fast scan in the free version.
So you're celebration I'm afraid is probably not going to last for long.

Title: Re: NEW Version: 17.8.2318
Post by: Alikhan on December 09, 2017, 04:55:49 PM
The quick scan has been getting phased out for a while now. It won't be there when v17.9 stable is released. The smart scan will be the quick scan option. That'll effect all editions (Free, internet Security and Premier).
Title: Re: NEW Version: 17.8.2318
Post by: bob3160 on December 09, 2017, 04:58:23 PM
The quick scan has been getting phased out for a while now. It won't be there when v17.9 stable is released. The smart scan will be the quick scan option. That'll effect all editions (Free, internet Security and Premier).
A quicker scan is called no scan. :)
Title: Re: NEW Version: 17.8.2318
Post by: Myke3 on December 09, 2017, 05:01:12 PM
Excellent update! Smooth and quiet improvements and upgrades. I am so delighted I discovered AVAST products a few years ago. They are committed only to forward and
upward movement. If they were on the US stock exchange, I would certainly invest and buy. I am a Premier owner and AVAST does all of my cyber security! Keep this momentum, team, you have got my support.

mjk+
Title: Re: NEW Version: 17.8.2318
Post by: DavidR on December 09, 2017, 05:36:22 PM
The quick scan has been getting phased out for a while now. It won't be there when v17.9 stable is released. The smart scan will be the quick scan option. That'll effect all editions (Free, internet Security and Premier).

Personally I don't care for on-demand scans - but to say that the Smart Scan is quicker than the Quick scan is plain wrong.  If the user doesn't do a custom install then many components will be included in the Smart Scan.  That or they need to also customise the Smart Scan settings.
The quick scan does a very limited 'antivirus' scan, were the Smart Scan runs a whole slew of different scans. Collectively I believe that is longer
Title: Re: NEW Version: 17.8.2318
Post by: DavidR on December 09, 2017, 05:41:19 PM
@DavidR,
The latest beta also doesn't have the fast scan in the free version.
So you're celebration I'm afraid is probably not going to last for long.

I'm not celebrating, it is/was something I rarely did outside of beta testing (and I've pretty much given up on that) or question in the forums. On-demand scans are much depreciated in an on-access AV. 
Title: Re: NEW Version: 17.8.2318
Post by: Alikhan on December 09, 2017, 05:51:27 PM
The quick scan has been getting phased out for a while now. It won't be there when v17.9 stable is released. The smart scan will be the quick scan option. That'll effect all editions (Free, internet Security and Premier).

Personally I don't care for on-demand scans - but to say that the Smart Scan is quicker than the Quick scan is plain wrong.  If the user doesn't do a custom install then many components will be included in the Smart Scan.  That or they need to also customise the Smart Scan settings.
The quick scan does a very limited 'antivirus' scan, were the Smart Scan runs a whole slew of different scans. Collectively I believe that is longer

You are correct. Smart scan has additional component scans which would ofcourse add time to the scan. My point was the the virus scan incorporated in the smart scan is a limited scan which is the similar to the quick scan. The other components will add time.
Title: Re: NEW Version: 17.8.2318
Post by: Asyn on December 09, 2017, 06:31:07 PM
On-demand scans are much depreciated in an on-access AV.
+1
Title: Re: NEW Version: 17.8.2318
Post by: Patrick2 on December 09, 2017, 07:44:28 PM
Starting to get away from On Demand scans, I used to do On Demand scans weekly, but lately only do it when beta testing on my test machine, and otherwise just let Real time protection do the scanning

Now if I could stop myself from thinking I should be using Defender on a few systems, no wonder I have so many PC errors and problems off and on, I must get my brain to use 1 antivirus and stick with it lol   


Title: Re: NEW Version: 17.8.2318
Post by: RejZoR on December 10, 2017, 12:34:34 PM
The quick scan has been getting phased out for a while now. It won't be there when v17.9 stable is released. The smart scan will be the quick scan option. That'll effect all editions (Free, internet Security and Premier).

Personally I don't care for on-demand scans - but to say that the Smart Scan is quicker than the Quick scan is plain wrong.  If the user doesn't do a custom install then many components will be included in the Smart Scan.  That or they need to also customise the Smart Scan settings.
The quick scan does a very limited 'antivirus' scan, were the Smart Scan runs a whole slew of different scans. Collectively I believe that is longer

You are correct. Smart scan has additional component scans which would ofcourse add time to the scan. My point was the the virus scan incorporated in the smart scan is a limited scan which is the similar to the quick scan. The other components will add time.

Smart Scan is nothing like Quick Scan. The scan scope is a light year apart. Not to mention it doesn't use any heuristics or emulation. To save seconds. My crappy netbook with Atom and 2GB of RAM does the scan in seconds even with high heuristics and emulation. Quick scan takes a minute. Removing it with excuse it's about "saving time" is just silly. We have on-access scan, what's the point of an on-demand scan when it hardly checks anything and even when it does it's using so limited scope it's a miracle if it ever detects anything that on-access hasn't already anyway.

Quick scan on the other hand uses heuristics and emulation and has a wide scope. It actually makes sense having it there.
Title: Re: NEW Version: 17.8.2318
Post by: SpockFan94 on December 10, 2017, 04:09:46 PM
Today, Avast! Free Antivirus has changed right now because the scans tab has changed and a new tab called “Core Shields” appears, too. On the scans tabs, some of the scans, Quick Scan and Removable media scan has disappeared. I check it on my computer already. I dediced to create a custom scan called “Quick Scan” to make it faster from last time, but it goes really slow for today.
Title: Re: NEW Version: 17.8.2318
Post by: Asyn on December 11, 2017, 07:30:24 AM
I dediced to create a custom scan called “Quick Scan” to make it faster from last time, but it goes really slow for today.
Just naming it "Quick Scan" doesn't mean the scan is fast, that depends on the scan set-up. ;)
Title: Re: NEW Version: 17.8.2318
Post by: RejZoR on December 12, 2017, 04:56:43 PM
Wait a second, 2318 build now has separate Core Shields menu already? Wasn't this only in 2320 BETA ? That's weird...
Title: Re: NEW Version: 17.8.2318
Post by: Patrick2 on December 12, 2017, 05:14:07 PM
Yup in 2318, Screen shots below

Title: Re: NEW Version: 17.8.2318
Post by: RejZoR on December 12, 2017, 05:33:06 PM
Looks like they independently updated the interface ahead of the finalized BETA...
Title: Re: NEW Version: 17.8.2318
Post by: Patrick2 on December 12, 2017, 05:38:56 PM
yeah that's what I thought when I first saw it, a few days ago,  though thankfully I don't run much on demand scans,  on Mom's PC did try to run one, and felt a little slower than previously, but maybe nothing, not sure on that part lol.   

Title: Version 17.8.2318 blocks Road Angel Gem updater
Post by: Dave250 on December 14, 2017, 03:55:08 PM
Ever since Avast upgraded to 17.8.2318 I've been unable to update my road speed camera warning device, Road Angel Gem.

Their updater is unable to connect to their servers. I've asked their Tech Support for port numbers and URL but they are so non-technical they don't even understand the question! - so can anyone here suggest how I can find out what Avast is now doing to stop the updater working.

I know it's Avast causing the problem as when I uninstall Avast  the updater works - yes I did re-install Avast!!!
Title: Re: NEW Version: 17.8.2318
Post by: Charyb on December 15, 2017, 05:50:48 AM
This is new. Please see attached.
Title: Re: NEW Version: 17.8.2318
Post by: DavidR on December 15, 2017, 09:53:58 AM
This is new. Please see attached.

It has been mentioned in this and some other topics, so it would appear that some are getting UI updates but others aren't, even when they have the same version number.  No UI changes on my XP or win10 systems with the same 17.8.2318 version.  Same UI as in Patrick2s image in Reply #141.
Title: Re: NEW Version: 17.8.2318
Post by: Gopher John on December 15, 2017, 04:20:44 PM
2 of my 3 Win7 Pro laptops have received the UI change, while this one hasn't.  All are running AIS 17.8.2318.  I don't have a clue what could cause the difference.
Title: Re: NEW Version: 17.8.2318
Post by: bob3160 on December 15, 2017, 04:22:35 PM
2 of my 3 Win7 Pro laptops have received the UI change, while this one hasn't.  All are running AIS 17.8.2318.  I don't have a clue what could cause the difference.
Wonder if Avast does ??? ??? ??? :)
Title: Re: NEW Version: 17.8.2318
Post by: Gopher John on December 15, 2017, 04:31:16 PM
2 of my 3 Win7 Pro laptops have received the UI change, while this one hasn't.  All are running AIS 17.8.2318.  I don't have a clue what could cause the difference.
Wonder if Avast does ??? ??? ??? :)

Good question. ::) ;D
Title: Re: NEW Version: 17.8.2318
Post by: musictombo@gmail.com on December 18, 2017, 04:12:46 PM
My Private Internet Access will not connect after this upgrade.  This was never a problem until this went out. 
Title: Re: NEW Version: 17.8.2318
Post by: bob3160 on December 18, 2017, 04:29:07 PM
My Private Internet Access will not connect after this upgrade.  This was never a problem until this went out.
Check your firewall settings.
Without further information that's all I can offer.
Title: Re: NEW Version: 17.8.2318
Post by: sabrykhodary@gmail.com on December 20, 2017, 12:31:17 AM
The Quick Scan is gone? How can I edited or stop it after the new updated?
How Can I stop scheduled, there is no option anymore??
Attach screenshot
Title: Re: NEW Version: 17.8.2318
Post by: TheOwner on December 20, 2017, 03:00:01 PM
If i uninstall this version by uninstaller, overseer and associated task will remain as leftover? Because this feture was aded by VPS update after release so is  not register in uninstaller? I also think Avast clear do the same.
Title: Re: Version 17.8.2318 blocks Road Angel Gem updater
Post by: Dave250 on December 26, 2017, 04:59:48 PM
Ever since Avast upgraded to 17.8.2318 I've been unable to update my road speed camera warning device, Road Angel Gem.

Their updater is unable to connect to their servers. I've asked their Tech Support for port numbers and URL but they are so non-technical they don't even understand the question! - so can anyone here suggest how I can find out what Avast is now doing to stop the updater working.

I know it's Avast causing the problem as when I uninstall Avast  the updater works - yes I did re-install Avast!!!
Any help on this issue from anyone?

I can't find out what IP/URL it is trying to access from my router log as Avast blocks it - and Road Angel's technical guys seem to be on go slow.

Any hints of what to exclude would be welcome - yes I have excluded the .exe executable file that does the update.

At the moment I have REPLACED Avast on one of my PCs with a competitor product so that I can update my Road Angel - I want to remain loyal to Avast but if this isn't sorted out then you will lose a customer...
Title: Re: Version 17.8.2318 blocks Road Angel Gem updater
Post by: NON on December 26, 2017, 05:06:24 PM
Ever since Avast upgraded to 17.8.2318 I've been unable to update my road speed camera warning device, Road Angel Gem.

Their updater is unable to connect to their servers. I've asked their Tech Support for port numbers and URL but they are so non-technical they don't even understand the question! - so can anyone here suggest how I can find out what Avast is now doing to stop the updater working.

I know it's Avast causing the problem as when I uninstall Avast  the updater works - yes I did re-install Avast!!!
Any help on this issue from anyone?

I can't find out what IP/URL it is trying to access from my router log as Avast blocks it - and Road Angel's technical guys seem to be on go slow.

Any hints of what to exclude would be welcome - yes I have excluded the .exe executable file that does the update.

At the moment I have REPLACED Avast on one of my PCs with a competitor product so that I can update my Road Angel - I want to remain loyal to Avast but if this isn't sorted out then you will lose a customer...
Hello Dave250, welcome to the forums.

I suggest you to create a new, own topic, otherwise your questions will be buried in this huge topic.

BTW if you use Avast Free then Web Shield would be the possible cause. Web Shield has "Process Exclusion" settings, so you can try and see if it brings some difference.