Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: cry4dawn on November 11, 2017, 06:21:46 PM
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So I have been using Avast Anti virus free for a long time. I have ALWAYS used silent mode because I dont want to be spammed with with garbage from avast.
Either this is a bug, or if not it needs to be changed.
When Silent mode is engage, and you right click on a file to scan it, NOTHING HAPPENS! You have to turn off silent mode, and NOW the message of the scan shows up in the bottom right corner.
I HATE IT! What was wrong with the way it was before..
Looking for these fixes.
Silent Mode to show when a scan is completed if I manually right click and scan a file.
Return the message back to the center of the screen and NOT in the bottom right.
Why were these horrible changes made?
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This is intentional.
Silent mode blocks all notifications so when you run a context scan (right click scan) you will see nothing.
Silent mode should be enabled when gaming etc but not all the time and you will be missing malware alerts too...
The Free version has ads which can be disabled in the paid version. Avast needs to make revenue from free versions.
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Why would you have an option to scan a file manually and NOT give a result of the scan. Silent mode or not I am issuing a command to scan a file and need a result.
Silent mode or not I have asked to find out the status of a file and now I am not given one. So your saying now if I scan a file and no status is given its ok to open it? Sounds like your company is trying to infect peoples computers. WHY give the option at all to right click and scan a file then?
Serious someone need to reconsider this horrible change. Silent mode or not this is a bad choice.
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I don't work for Avast.
Silent mode = Disable notifications
When you give the command to run a scan you would normally get a result, however, silent mode overrides that since results are given as notifications. Without silent mode, the scan results come. I would disagree about the statement of trying to infect computers due to the fact the File/Web/Behaviour Shields are running as well as CyberCapture/Cloud reputation services. If the file was indeed malicious, it would have been blocked before being accessed or modified by the File shield.
I can get this escalated to the Avast team but Silent/Game mode shouldn't be used as a way to stop ads and I doubt this behavior will change.
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LOL so changing something that has always worked the way it has isn't a bug?
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LOL so changing something that has always worked the way it has isn't a bug?
Silent Mode means silent. If you want to see a notification, don't select Silent Mode.
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LOL so changing something that has always worked the way it has isn't a bug?
Silent Mode means silent. If you want to see a notification, don't select Silent Mode.
This option used to be called Silent/Gaming Mode and it has worked this way for as long as I can recall (silent - no interaction with the avastUI interactive elements).
If the true purpose if to use it for Gaming Mode, then avast will automatically enter Gaming Mode if you are using a full screen Game. Otherwise there is no need to check the Silent Mode option.
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But silent has nothing do with scanning a file on command and it not displaying anything..
Try this..
Turn on Silent mode.
Right click and scan a file from the content menu.
NOTHING HAPPENS! No message is displayed that the file has been scanned.
Silent means nothing pops up normally. But if you issue a command to scan a file manually, it should give a result.
Silent has nothing to do with this issue. ITS BROKEN!
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But silent has nothing do with scanning a file on command and it not displaying anything..
Try this..
Turn on Silent mode.
Right click and scan a file from the content menu.
NOTHING HAPPENS! No message is displayed that the file has been scanned.
Silent means nothing pops up normally. But if you issue a command to scan a file manually, it should give a result.
Silent has nothing to do with this issue. ITS BROKEN!
Have you tried it without selecting SilentMode ???
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Without SilentMode, you see this:
(http://screencast-o-matic.com/screenshots/u/Lh/1510434199641-14436.png)
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But silent has nothing do with scanning a file on command and it not displaying anything..
Try this..
<snip>
As I said in my previous post, this option used to be called Silent/Gaming mode and essentially that meant no interaction, no popups/sound/Interaction from the UI and user whilst this option was enabled to interfere with the game.
In that regard, nothing has changed.
I have no need to try that as I don't use silent mode and it is acting as I expect it to.
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Without SilentMode, you see this:
(http://screencast-o-matic.com/screenshots/u/Lh/1510434199641-14436.png)
BOB I am talking about with SILENT mode turned on. You don't get that window when you scan files manually with a right click.
Turn on Silent mode and then right click and scan a file. I get NOTHING.. What do you get?
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The fact is with silent mode you get no notifications. The scan results come in form of a notification so you need to disable silent mode.
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Without SilentMode, you see this:
(http://screencast-o-matic.com/screenshots/u/Lh/1510434199641-14436.png)
BOB I am talking about with SILENT mode turned on. You don't get that window when you scan files manually with a right click.
Turn on Silent mode and then right click and scan a file. I get NOTHING.. What do you get?
Time to read before posting. I stated that this is what you see without silent mode.
I've also stated that Silent Mode turns off ALL notifications.
Your choice. If you want to see the notification, DON'T use Silent Mode.
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Does anyone understand that before this version Silent Mode and scanning a file WORKED! I always use slient mode and now when you use Silent mode and scan a file it does nothing. This is NOT correct behavior from the way it has worked since the day Avast was released.
Why would you scan a file in silent mode and NOT be given a message that the file has been scanned and no issues found?
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LOL so changing something that has always worked the way it has isn't a bug?
Silent Mode means silent. If you want to see a notification, don't select Silent Mode.
But this is not the way Avast! worked in prior versions - that's the rub.
It seems to me that when a user requests a direct scan the silent mode should be temporarily disabled and the results of that manual on-demand scan should be shown. That is exactly the way previous versions worked when in "silent" mode.
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This is intentional.
Silent mode blocks all notifications so when you run a context scan (right click scan) you will see nothing.
Silent mode should be enabled when gaming etc but not all the time and you will be missing malware alerts too...
The Free version has ads which can be disabled in the paid version. Avast needs to make revenue from free versions.
If this is "intentional", then it has changed over the last 1 or 2 releases because it didn't use to work this way! All us long-time users just want the darned thing to work the way it used to. I have no qualms about being "interrupted" during a scan that I initiate from File Explorer.
Stupid design change to modify this behavior.
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I am glad the last 2 posters understand what I am saying because clearly the rest have no clue what they are saying.
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I do get what has changed and I'm sure have stated it. This is not a bug.
In the previous version, the scan resultswere not given in the form of notifications but rather in the middle of the screen.
Avast has decided that scan results will now come in the form of notifications. I know you will find it annoying since the results will not show with silent mode enabled as the feature was abused for blocking ads all the time which it wasn't designed to do.
Ads can be disabled by purchasing the paid versions and as I've said before, the majority of users do not use silent mode. If it's really that big of an issue, you can always disable silent mode before running a context scan.
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@Alikhan - I completely understand. However, I would still stand by my statement that this is a poor design decision from a usability point-of-view. And it breaks with the previous philosophy for on-demand scanning.
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I am so close to dumping Avast after this change. I am so tired of having to turn off Silent mode in order to scan a file and then have to enable it again. This is the dumbest change I have ever heard. This is like telling your car you dont want warning lights, but if you are about to run out of gas, DONT TELL ME! Are you kidding me.
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I am so close to dumping Avast after this change. I am so tired of having to turn off Silent mode in order to scan a file and then have to enable it again. This is the dumbest change I have ever heard. This is like telling your car you dont want warning lights, but if you are about to run out of gas, DONT TELL ME! Are you kidding me.
Silent means silent. Why is that so hard to understand ???
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You also have the option of purchasing a premium version of Avast which would block the ads.
<snip>
becuase I dont want to be spammed with with garbage from avast.
If that's not a possibility, you either live with it or find another anti-virus.
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I love when people comment when they read one posting and not the full posting. This change has broken the program that has worked fine forever. Silent does not mean silent when you issue a command and nothing happens.
What is so hard to see that if I asked to scan a file manually that I am given a result. Silent or NOT. It always worked before this release. It looks like someone broke this feature and has not fixed it. Do you have any clue how annoying it is to have to turn off silent mode and then turn it back on after every manual scan. I don't want to be told about every issue I can possibly fix unless I am getting a virus. Then I want to be told.
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I love when people comment when they read one posting and not the full posting. This change has broken the program that has worked fine forever. Silent does not mean silent when you issue a command and nothing happens.
What is so hard to see that if I asked to scan a file manually that I am given a result. Silent or NOT. It always worked before this release. It looks like someone broke this feature and has not fixed it. Do you have any clue how annoying it is to have to turn off silent mode and then turn it back on after every manual scan. I don't want to be told about every issue I can possibly fix unless I am getting a virus. Then I want to be told.
This is my last post on this thread.
The notification behaviour will not be changing.
Just a note, silent mode stops all notifications so it will stop malware notifications (e.g threats blocked by Web/File/Behavioir Shield). Threats will be blocked but you won't be alerted.
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This is without a doubt one of the dumbest decisions I've ever seen, when someone directly requests a manual scan it should actually display the result, its not rocket science. And that's exactly the way it used to work too before this insanity took over.
Since when does software get worse and less convenient with time? With Avast I guess. The only real reason it seems to have changed is that some idiot corporate bean counter sees it as a way to force people to look at ads. Well guess what, people are not that stupid and if you're trying to drive people away from Avast, towards more sane antivirus software then you're doing a wonderful job, I'm already looking at other options.
Hopefully there are thousands more just like me.
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This is without a doubt one of the dumbest decisions I've ever seen, when someone directly requests a manual scan it should actually display the result, its not rocket science. And that's exactly the way it used to work too before this insanity took over.
Since when does software get worse and less convenient with time? With Avast I guess. The only real reason it seems to have changed is that some idiot corporate bean counter sees it as a way to force people to look at ads. Well guess what, people are not that stupid and if you're trying to drive people away from Avast, towards more sane antivirus software then you're doing a wonderful job, I'm already looking at other options.
Hopefully there are thousands more just like me.
Simply turn OFF Silent Mode and you'll see your notification.
It's that simple.
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Simply turn OFF Silent Mode and you'll see your notification.
It's that simple.
Wow, no fecal material Sherlock? But it used to be even simpler, Previously you could do an explorer scan and see the result irrespective of whether silent mode was on or off. It was easy, it was unobtrusive, it worked and worked well no matter what your settings. This ridiculously stupid change was made solely as a cynical ploy to force people to view ads. And frankly it makes me want to get rid of Avast in favor of something better.
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Simply turn OFF Silent Mode and you'll see your notification.
It's that simple.
Wow, no fecal material Sherlock? But it used to be even simpler, Previously you could do an explorer scan and see the result irrespective of whether silent mode was on or off. It was easy, it was unobtrusive, it worked and worked well no matter what your settings. This ridiculously stupid change was made solely as a cynical ploy to force people to view ads. And frankly it makes me want to get rid of Avast in favor of something better.
Your computer. :)
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I love when people comment when they read one posting and not the full posting. This change has broken the program that has worked fine forever. Silent does not mean silent when you issue a command and nothing happens.
What is so hard to see that if I asked to scan a file manually that I am given a result. Silent or NOT. It always worked before this release. It looks like someone broke this feature and has not fixed it. Do you have any clue how annoying it is to have to turn off silent mode and then turn it back on after every manual scan. I don't want to be told about every issue I can possibly fix unless I am getting a virus. Then I want to be told.
This is my last post on this thread.
The notification behaviour will not be changing.
Just a note, silent mode stops all notifications so it will stop malware notifications (e.g threats blocked by Web/File/Behavioir Shield). Threats will be blocked but you won't be alerted.
And you are WHO to say it wont be changing? I have already been in talks with Avast about getting this changed back.
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I love when people comment when they read one posting and not the full posting. This change has broken the program that has worked fine forever. Silent does not mean silent when you issue a command and nothing happens.
What is so hard to see that if I asked to scan a file manually that I am given a result. Silent or NOT. It always worked before this release. It looks like someone broke this feature and has not fixed it. Do you have any clue how annoying it is to have to turn off silent mode and then turn it back on after every manual scan. I don't want to be told about every issue I can possibly fix unless I am getting a virus. Then I want to be told.
This is my last post on this thread.
The notification behaviour will not be changing.
Just a note, silent mode stops all notifications so it will stop malware notifications (e.g threats blocked by Web/File/Behavioir Shield). Threats will be blocked but you won't be alerted.
And you are WHO to say it wont be changing? I have already been in talks with Avast about getting this changed back.
Someone whom has a communication link with developers and no doubt where he got the response.
You, as you have said are using the silent mode to avoid avast popop promotions/ads and probably why this action was removed. The consequence of that is no interaction whatsoever whilst in 'silent' mode.
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Agree 100% with OP.
Bob's "explanations" are incorrect. Used to be that a right-click scan of a single file would show results even if I was in Silent Mode. The recent loss of the results is simply - and obviously - a BUG.
(Now, when I need to scan a single file or folder, I first double-click on the Avast icon in the lower right "tray" so it appears, and then right-click scan the file or folder. This is a waste of time.)
Bob - please ask the Avast dev team to set this back the way it was.
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Avast is aware of the current way this works. I'm sure if they decided that it should be different, they would already have changed it.
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Not wishing to needlessly revive an old topic, I have Avast Free and my issue with Silent Mode is that it just doesn't work. The point for me is not be interrupted whilst playing games and whereas Silent Mode worked just fine for years, in recent months (since this "update", who knows) it doesn't stay silent. I clearly have Silent Mode enabled and yet there I am, in the middle of an epic battle, just me and a million orcs, and that some middle class Englishwoman pipes up that a PUP has been detected (a false positive, to boot). Surely the point of Silent Mode is NOT TO BE DISTURBED whilst playing games?
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Not wishing to needlessly revive an old topic, I have Avast Free and my issue with Silent Mode is that it just doesn't work. The point for me is not be interrupted whilst playing games and whereas Silent Mode worked just fine for years, in recent months (since this "update", who knows) it doesn't stay silent. I clearly have Silent Mode enabled and yet there I am, in the middle of an epic battle, just me and a million orcs, and that some middle class Englishwoman pipes up that a PUP has been detected (a false positive, to boot). Surely the point of Silent Mode is NOT TO BE DISTURBED whilst playing games?
That's what Silent Mode is supposed to prevent:
(https://screencast-o-matic.com/screenshots/u/Lh/1525088169293-4432.png)
I'm reporting this to the developers.
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The PC is currently running an automated backup and literally 2 minutes ago it piped up a warning about a PUP. This most often seems to happen during these automated backups, by the way.
This is what Avast is currently displaying:
(https://snag.gy/695A2m.jpg)
(https://snag.gy/rH6dBu.jpg)
Now, the thing is, it states "No Avast messages/pop-ups/alerts will be displayed". Technically, an audible alert doesn't fall into this category so, technically, it's working as intended, but it cannot be said to be functioning in the spirit of "Silent" mode if it pipes up about a PUP whilst I'm being wiped by the last boss. Incidentally, I must get dozens of emails a day infected with all sorts of crap and it seems that in this case Silent Mode does what it says on the tin. It only seems to start talking to me when I'm running a backup (which is, unfortunately, daily).
I have uninstalled (with avastclear.exe) and reinstalled Avast multiple times but the problem persists, this on a Win 7 pro x64 desktop. I also have a Win 7 pro x64 laptop on which this does not seem to be an issue but, thinking about it, whilst the laptop is always on, the sound is always off and it's the audible alerts that kill it for me, I repeat, I don't get any on-screen alerts.
I've been a fan of Avast for decades but this is kinda bugging me.
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I guess this has solved it for me:
(https://snag.gy/3b2jyE.jpg)
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This is still an issue.
Avast deliberately impaired right-click scanning of a single file in order to force viewers to see or hear ads.
I have been a big fan of avast but will be happy when we all move to Win 10, where Windows Defender does a very nice job with a much smaller footprint and much less interference in our lives.
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This is still an issue.
Avast deliberately impaired right-click scanning of a single file in order to force viewers to see or hear ads.
I have been a big fan of avast but will be happy when we all move to Win 10, where Windows Defender does a very nice job with a much smaller footprint and much less interference in our lives.
So you don't have a problem except the one you created when you decided to use silent mode in order to not see an occasional ad.
Solve your problem by disabling Silent mode, do your scan and then re-start silent mode.
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I created?
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I created?
You turned on silent mode. It's not on by default. :)
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I agree with those who say it is a bug.
When you right click a file and scan it then you are deliberately asking for a scan result an it should be displayed
Has anyone tested if this only happen if the result is negative? ... if you scan EICAR test file (it should be detected) does it then display the result?
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I agree with those who say it is a bug.
When you right click a file and scan it then you are deliberately asking for a scan result an it should be displayed
Has anyone tested if this only happen if the result is negative? ... if you scan EICAR test file (it should be detected) does it then display the result?
Why don't you test it?
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Why don't you test it?
You know i dont use avast
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Why don't you test it?
You know i dont use avast
Not using the program makes it a bit awkward to give help.
When silent mode is on, there are no outward signs of any activities however, there is protection.
Here's how you see that protection:
(https://screencast-o-matic.com/screenshots/u/Lh/1547476679410-6688.png)
If you check the notifications, it clearly shows that it blocked the eicar test file.
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Not using the program makes it a bit awkward to give help.
Is it ? ... you also know that i am a long time user so i still know a thing or two, and one day i may be back depending on what direction avast moves
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Hey look this is broken again in the latest update.