Avast WEBforum

Business Products => Avast Business => Cloud Management Console & Clients => Topic started by: REDACTED on November 13, 2017, 03:24:17 PM

Title: AfB License Activation
Post by: REDACTED on November 13, 2017, 03:24:17 PM

We've installed AfB on two test PC's this morning.  It's been over 10 hours and still they don't show up in the cloud console for activation.  How long does it usually take?  Is there a way to manually force activation? 

Title: Re: AfB License Activation
Post by: Manley on November 13, 2017, 05:09:11 PM

Activation usually takes just a minute or less after install. Maybe reboot your client devices?

Title: Re: AfB License Activation
Post by: REDACTED on November 14, 2017, 02:52:12 AM

Have you activated any machines before these two?  If not, you might be hitting a problem with DNS or 3rd party devices/apps blocking the communication.

Its difficult to offer advice without knowing more about your site, but see what you can do about temporarily disabling other apps on the machine, firewall, DNS filtering etc

If you have a paid license, Avast support should be able to help you better.

Good luck :)