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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on November 17, 2017, 10:24:52 PM

Title: Avast not working
Post by: REDACTED on November 17, 2017, 10:24:52 PM

I dont know what is wrong. i've been using avast many years without any problems.
Now when i open avast and try to click anything nothing happens "status" "protection" "privacy" etc. I double click nothing happens. I cant even go to settings.
I have tried fresh uninstal with avast own tool 3 times. I tried with Avg free antivirus not responding to mouse clicks at all same problem.
It says my computer is secure, but yeah i cant open any settings/pages at all nothing happens.
I have latest version and win 7.

Edit: Also avast make my computer freeze.

Title: Re: Avast not working
Post by: Asyn on November 18, 2017, 04:50:18 AM

- Which Avast..? (Free/Pro/IS/Premier)
- Which version..?
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?

Title: Re: Avast not working
Post by: REDACTED on November 18, 2017, 12:15:05 PM

-Free avast
-I dont know version number. Its fresh instal. Latest version from avast.com/download
-64bit, SP 1
-No
I can instal avast and uninstal, but cant use it like i said.
Yes i use avastclear.exe

Title: Re: Avast not working
Post by: Asyn on November 18, 2017, 03:10:56 PM

Start a new topic in V&W and post your logs there: https://forum.avast.com/index.php?action=post;board=4