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Consumer Products => Avast Mobile Security => Avast Mobile Security for Android => Topic started by: REDACTED on November 22, 2017, 05:51:40 AM

Title: Phone keeps going to sleep with power save mode inactive
Post by: REDACTED on November 22, 2017, 05:51:40 AM

Hello.

I recently uninstalled the Avast App with power save mode ACTIVE.
Once it uninstalled, if I didn't touch the screen for about 1 - 2 seconds my device would lock itself.
I reinstalled Avast, and the issue still persisted. I turned power save mode on, and it stopped.
However, whenever I charge my phone it goes out of power save mode and I have to turn it on to stop it from doing it.

I need this fixed asap, it's screwed my phone.

Thanks.

Title: Re: Phone keeps going to sleep with power save mode inactive
Post by: Tereza V. on November 23, 2017, 01:39:21 PM

Hi, what type of device, app and Android version do you use?

EDIT - Additionally, do you use "Power Save Mode" (Avast Mobile Security > Menu)?