Avast WEBforum

Consumer Products => Avast SecureLine VPN => Topic started by: REDACTED on November 29, 2017, 03:12:37 PM

Title: Problems to send message when connected to VPN (Outlook/GMail)
Post by: REDACTED on November 29, 2017, 03:12:37 PM

Hello Guys, how are you?

When connected to Avast VPN, I can't send e-mails. I am receiving e-mails normally, the problem is only sending.

When VPN is disconnected, everything works fine.

Any tips here?

Regards,
Renato

Title: Re: Problems to send message when connected to VPN (Outlook/GMail)
Post by: MrMaxaMan on November 29, 2017, 11:05:24 PM

Is your e-mail account limited to only sending e-mails from a certain country? Using the vpn from another country might be blocking it.

Title: Re: Problems to send message when connected to VPN (Outlook/GMail)
Post by: REDACTED on December 04, 2017, 10:22:13 PM

Hi Dumper,

As I am from Brazil, I am using a brazilian VPN connection as well. Anyway, this occurs with other locations too, like Spain or NYC.

Regards,
Renato

Title: Re: Problems to send message when connected to VPN (Outlook/GMail)
Post by: vector8 on January 04, 2018, 09:33:16 PM

I have the same problem. I'm in the US and using a US location. Doesn't anybody have an answer for this. For me the problem makes the VPN unusable.