Avast WEBforum
Consumer Products => Avast Account (my.avast.com) => Topic started by: REDACTED on November 29, 2017, 08:31:22 PM
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Hi guys!
So here is the deal.
I already paid for the license (19.99€), and the money had already been taken from my account.
I inserted the reference asked when i made the bank transfer, already send a email reporting the situation, and until now, nothing from you guys.
Do you support takes so much time giving a answer to their clients?
Truly thinking about asking for money back. This is totally unprofessional guys.
Bruno Neves
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Bank Transfer transactions can take a few days before funds are cleared.
When did you do the Bank Transfer ?
Do you mean you sent a support ticket ?
If so when did you do this and what was the support ticket ID number ?