Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on December 03, 2017, 05:15:10 PM
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Hello, I am experiencing a problem with my Avast Free, some time ago it stopped updating, I tried to do it manually and it said a failed http server error. I removed it and tried to install it once again, but it does not connect to internet, even though everything else is working, now it say that my licence is expired. I even deleted my account and set up a new one, and when I try to secure my device and download installer I get this message: The requested URL /pairing_IPAR-341055-DcDVaM5LWTJJrqavAUCJ3DddVncs2fJMcTa35444/recno_19un7zBw was not found on this server.
I don't know what to do, why does it not connect to internet. When I try to activate a new license I get this: The online content is unavailable
Please, check your internet connection and try again. My internet connection is working fine.
Thank you for any suggestions.
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do you use a firewall other then windows?
Something to try, change DNS to Google DNS
https://developers.google.com/speed/public-dns/
Report back
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No.
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HttpGet: An error 41225 (0x0000A109) [HTTP error] has occured when downloading a file from 'http://w9448963.iavs9x.u.avast.com/iavs9x/prod-pgm.vpx'
I also get this error when I try to run Avast setup online installer.
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HttpGet: An error 41225
Others with this error got it to work when using google DNS
did you try?
How to Switch to OpenDNS or Google DNS
https://www.howtogeek.com/164981/how-to-switch-to-opendns-or-google-dns-to-speed-up-web-browsing/
https://www.youtube.com/watch?v=7DBRynpVT84
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Error 41225 is an issue with Avast servers and your DNS address.
Changing your DNS address to Google will fix your issue.