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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on December 12, 2017, 02:39:30 PM

Title: false postitive, how to recover the file
Post by: REDACTED on December 12, 2017, 02:39:30 PM

Hi,

I have compiled an installer for a software that I made using c++, and compiling using cmake/cpack/visual studio.

I can't run the installer.exe, it says "threat name": Win32:Evo-gen . I am pretty sure this is a false positive (recently format the computer and reinstall everything, not downloading anything suspicious on it etc ... and this is the installer that I made myself.

I see it appear in virus chest in avast. I can delete it forever but I don't find how to restore it ...
there is a little arrow next to delete that I supposed was to select other option, but when I click on it, nothing happens.

Regards

Title: Re: false postitive, how to recover the file
Post by: Asyn on December 13, 2017, 04:57:06 AM

Repair Avast:
1. Control Panel -> Add/Remove programs -> Avast
2. Click on 'Repair'.
3. Follow instructions.
4. Reboot.

Title: Re: false postitive, how to recover the file
Post by: REDACTED on December 13, 2017, 02:14:05 PM

ok thanks, I can now "restore" it. which is nice.
but nice time I run it it does the same, moving to the virus chest  ....
It's a little boring to restore it each time I use it ...
is there a way to "restore it definitely" ?

Title: Re: false postitive, how to recover the file
Post by: bob3160 on December 13, 2017, 03:04:43 PM

Quote from: deman.pierre on December 13, 2017, 02:14:05 PM

ok thanks, I can now "restore" it. which is nice.
but nice time I run it it does the same, moving to the virus chest  ....
It's a little boring to restore it each time I use it ...
is there a way to "restore it definitely" ?

https://support.avast.com/en-us/article/168/

Title: Re: false postitive, how to recover the file
Post by: Asyn on December 14, 2017, 05:05:40 AM

You can report a suspected FP (File/Website) here: https://www.avast.com/false-positive-file-form.php