Avast WEBforum

Consumer Products => Avast SecureLine VPN => Topic started by: Raeken on December 13, 2017, 01:19:00 AM

Title: New server locations available
Post by: Raeken on December 13, 2017, 01:19:00 AM
Guys, Avast released more server locations a few days ago.

Before, we had: Australia - Melbourne / Brazil - Sao Paulo / Canada - Toronto and Montreal / China - Hong Kong / Czech Republic - Prague / Finland - Helsinki / France - Paris / Germany - Frankfurt / Italy - Milan / Japan - Tokyo / Mexico - Mexico City / Netherlands - Amsterdam / Poland - Warsaw / Russia - Moscow and St. Petersburg / Singapore - Singapore / Spain - Madrid / Turkey - Instanbul / United Kingdom - London / USA - Chicago, Dallas, Miami, New York, Salt Lake City, San Francisco and Seattle;

Now, we have more options: USA - Atlanta, Boston, Honolulu, Jacksonville, Las Vegas, Phoenix and Washington DC / New Zealand - Auckland / Germany - Berlin / Spain - Barcelona / Belgium - Brussels / Hungary - Budapest / Denmark - Copenhagen / United Kingdom - Glasgow / South Africa - Johannesburg / Malaysia - Johor Bahru / Portugal - Leiria / Luxembourg - Luxembourg / Norway - Oslo / Israel - Petah Tikva / South Korea - Seoul / Sweden - Stockholm / Austria - Vienna / Switzerland - Zurich;

PS: some "new options" were available before, but i cannot remember exactly which are they. But new servers were released, indeed.

---------------------------------------------

[FIXED in 31/01/2018]
The server list is way too big and it's not possible to see every server available because it does not fit on the screen. This issue only occurs with monitors with 1366x768 or less resolutions.
Only in "SecureLine VPN - Standalone" version.
Someone, please, report this issue to Avast? Thanks!

---------------------------------------------

[Added in 09/01/2018]
And, please, add more German servers, guys.
This Frankfurt server is not good as it was. A lot of IP Address being recognized by Google as "Czech Republic" and some "low speed" (not constant) issues.
Title: Re: New server locations available
Post by: Asyn on December 13, 2017, 08:10:40 AM
The server list is way to big and it's not possible to see every server available because it does not fit on the screen. This issue only occurs with monitors with 1366x768 or less resolutions.
Only in "SecureLine VPN - Standalone" version.
Someone, please, report this issue to Avast? Thanks!
Hi Raeken, I reported it. Cheers
Title: Re: New server locations available
Post by: Raeken on December 13, 2017, 12:45:10 PM
Asyn, vielen Dank!
You're the best.  ;)
Title: Re: New server locations available
Post by: MrMaxaMan on December 13, 2017, 11:07:54 PM
Good to see more servers. The London server could do with some new IP's as quite a few sites I visit block them.
Title: Re: New server locations available
Post by: Asyn on December 14, 2017, 04:50:20 AM
Asyn, vielen Dank!
You're the best.  ;)
You're welcome. :)
Title: Re: New server locations available
Post by: Raeken on December 14, 2017, 12:45:04 PM
Asyn, if Avast needs a screenshot about this issue, here it is:

(https://s19.postimg.org/nj65wygyb/securelinevpn_bug.png)

As you can see, i'm not able to choose some servers because i cannot see it. (Sweden - Stockholm / Austria - Vienna / Switzerland - Zurich)

This monitor is configurated with the 1366x768 resolution.

Dankeschön!  ;)
Title: Re: New server locations available
Post by: Raeken on December 14, 2017, 12:48:12 PM
Good to see more servers. The London server could do with some new IP's as quite a few sites I visit block them.

Indeed! It's so good to see the SecureLine VPN growing even more.
About the new IP's, London (or another future UK server) and Frankfurt (or another future German server) needs more, indeed.
Title: Re: New server locations available
Post by: Asyn on December 15, 2017, 05:53:58 AM
Asyn, if Avast needs a screenshot about this issue, here it is...
Forwarded it. Cheers
Title: Re: New server locations available
Post by: Raeken on December 20, 2017, 01:42:27 PM
New server locations added a few days ago. First post updated.

----------------------

Dumper, now we have "Glasgow - UK" server. You can try and see if you can watch your content again.  ;)

----------------------

The "Sao Paulo - Brazil" server is not providing brazilian IP addresses, only USA IP's. So, for now, this server is not "available". [FIXED]

----------------------

Asyn, please, can your report it to Avast as well? Now we have two issues, the server list that does not fit on the screen, which is even worst now after the new server aditions (that i posted today). And this "Sao Paulo - Brazil" issue (you can see the full report here: https://forum.avast.com/index.php?topic=211978.0)

Thanks!!!  ;)
Title: Re: New server locations available
Post by: Asyn on December 21, 2017, 04:53:06 AM
And this "Sao Paulo - Brazil" issue (you can see the full report here: https://forum.avast.com/index.php?topic=211978.0)

Thanks!!!  ;)
Afaik, Pete reported it already. Cheers
Title: Re: New server locations available
Post by: Raeken on December 21, 2017, 02:29:37 PM
Asyn, thanks!  ;)
Title: Re: New server locations available
Post by: Asyn on December 21, 2017, 02:42:21 PM
No problem Raeken. Happy Holidays..!! :)
Title: Re: New server locations available
Post by: MrMaxaMan on December 22, 2017, 09:57:14 PM
New server locations added a few days ago. First post updated.

----------------------

Dumper, now we have "Glasgow - UK" server. You can try and see if you can watch your content again.  ;)

I tried the Glasgow server but sadly it's already blocked by my bank, and watching Twitch is impossible with constant buffering.
Title: Re: New server locations available
Post by: Raeken on December 23, 2017, 05:01:16 AM
Asyn, once again, thank you so much! Happy Holidays!  ;)

Dumper, how unfortunate.  :(

--------------------

"Sao Paulo" server issue has been fixed. Thanks, Avast team.  8)
Title: Re: New server locations available
Post by: REDACTED on January 08, 2018, 05:07:18 AM
I'm also having the same issue where I can't access all of the server locations from the drop down menu, which is a huge problem for me because I often use the Sao Paulo server!
Title: Re: New server locations available
Post by: mates03 on January 18, 2018, 05:47:54 PM
Hi

We are aware of this inconvenience which is caused by the recent growth of locations you can connect to. This can occur on some devices with insufficient display resolution (like laptops etc.). The fix is already prepared and will be part of upcoming program update (the scrollbar will be added to be able to navigate through all locations).

Thanks for your patience.

M.
Title: Re: New server locations available
Post by: Raeken on January 18, 2018, 09:28:55 PM
mates03, thank you so much.
I'm waiting for it.  :)
Title: Re: New server locations available
Post by: REDACTED on January 20, 2018, 08:51:05 AM
I have the same problem the server list is available until Milan Italy after impossible to acces to the list
whhat can we do for solve this problem
Asyn, if Avast needs a screenshot about this issue, here it is:

(https://s19.postimg.org/nj65wygyb/securelinevpn_bug.png)

As you can see, i'm not able to choose some servers because i cannot see it. (Sweden - Stockholm / Austria - Vienna / Switzerland - Zurich)

This monitor is configurated with the 1366x768 resolution.

Dankeschön!  ;)
Title: Re: New server locations available
Post by: Asyn on January 20, 2018, 09:01:18 AM
I have the same problem the server list is available until Milan Italy after impossible to acces to the list
whhat can we do for solve this problem
See Reply #15.
Title: Re: New server locations available
Post by: REDACTED on January 29, 2018, 01:28:10 AM
Please can you advise when the there will be a way to access the full list of locations. I cannot see any locations below Milan because of the expansion of locations in the USA and the first part of the alphabet. My subscription is waste of money until this is fixed.
Title: Re: New server locations available
Post by: PAID on January 29, 2018, 06:20:37 AM
South Korea, Seoul is not available!!!
Title: Re: New server locations available
Post by: Raeken on January 29, 2018, 07:45:10 AM
PAID, yes, it is available. You're only unable to see it.
Please, use the "TAB" key and try to reach the server you want. But, we have to wait untill Avast release this update to fix this "drop down list" issue.
Title: Re: New server locations available
Post by: Asyn on January 31, 2018, 08:08:43 AM
Info: Yesterday evening we have released a new version (1.1.355) fixing missing scroll bar. I'm sorry for the delay. Please report any issues you might find. Thank you
Title: Re: New server locations available
Post by: Raeken on January 31, 2018, 09:14:41 PM
Thank you so much, Avast (and all the team)!

Updated and now it's working fine. The scrollbar works perfectly.  ;)

And thank you so much for the "Berlin - Germany" server. This one is way too good.  :)
Title: Re: New server locations available
Post by: Aarya on March 13, 2018, 12:23:11 AM
Team Avast,

Could you please add few more servers in South Asia (India or neighboring countries)?
Title: Re: New server locations available
Post by: Asyn on March 25, 2018, 03:20:46 PM
Easter egg in ASL... 8)