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Consumer Products => Avast Passwords => Avast Passwords for Windows => Topic started by: REDACTED on December 13, 2017, 05:11:59 PM

Title: Unable to change settings due to a request for password after auto update
Post by: REDACTED on December 13, 2017, 05:11:59 PM

 >:(  I'm not a happy chappy.  I was wanting to start Smart Scan so when I clicked to run the Smart Scan a box came up with a request requiring a password to continue.  Now, I'm somewhat confused, because I don't believe I ever used a password for Avast, however, I believe this appeared after an auto update.  So getting frustrated with this AVAST FREE ANTI VIRUS I thought, bugger it, I'll delete this bloody program but no...  I can't even do that.   It requires a bloody password which is really annoying as I feel this program is holding my control to ransom.  To me, that's not right.  So, the question is, how do I get around this confounded problem.

Title: Re: Unable to change settings due to a request for password after auto update
Post by: Martin Kvetko on December 19, 2017, 08:32:56 AM

This most likely related to password protecting avast it has nothing to do with avast passwords component
try follow this guide to remove password protection on your installation
https://support.avast.com/en-us/article/Remove-Antivirus-password (https://support.avast.com/en-us/article/Remove-Antivirus-password)