Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on December 25, 2017, 03:23:21 AM

Title: Why my AVAST Automatically pop-up a void window !!!
Post by: REDACTED on December 25, 2017, 03:23:21 AM
Recently I update my Avast Free Antivirus program.

However, it begin to pop-up a void window after a while from PC starting!!!

It never happened before!!
Title: Re: Why my AVAST Automatically pop-up a void window !!!
Post by: Pondus on December 25, 2017, 03:27:40 AM
Quote
However, it can pop-up a void window!!!
What is a void window ?

Post screenshot


Title: Re: Why my AVAST Automatically pop-up a void window !!!
Post by: REDACTED on December 25, 2017, 03:33:38 AM
I attach the screenshot.

My OS: Win8.1


Is there someone coming to solve it????
Title: Re: Why my AVAST Automatically pop-up a void window !!!
Post by: Alikhan on December 25, 2017, 02:26:11 PM
Have you blocked AvastUI from accessing the internet?
Title: Re: Why my AVAST Automatically pop-up a void window !!!
Post by: REDACTED on December 26, 2017, 01:56:10 AM
 
My PC has  been always connecting to Internet.

I have uninstalled newest version, and back to version-17.8.2318. Then, the void window has not come out yet.
Title: Re: Why my AVAST Automatically pop-up a void window !!!
Post by: Tomaso on December 26, 2017, 02:29:17 PM
Confirmed:
https://forum.avast.com/index.php?topic=212045.msg1436830#msg1436830
https://forum.avast.com/index.php?topic=212045.msg1436977#msg1436977
https://forum.avast.com/index.php?topic=212045.msg1437336#msg1437336
Title: Re: Why my AVAST Automatically pop-up a void window !!!
Post by: Asyn on December 26, 2017, 02:35:32 PM
You need to allow AvastUI.exe in your firewall.
Title: Re: Why my AVAST Automatically pop-up a void window !!!
Post by: Tomaso on December 26, 2017, 03:06:56 PM
You need to allow AvastUI.exe in your firewall.
Yeah, I've already posted this as a workaround:
https://forum.avast.com/index.php?topic=212045.msg1436992#msg1436992
But this is just a temporary fix.
There's no reason why AvastUI.exe should require an internet connection at all times.
The user interface isn't supposed to cause any issues just because the user's computer is offline!
Title: Re: Why my AVAST Automatically pop-up a void window !!!
Post by: Asyn on December 26, 2017, 03:13:08 PM
You can submit your feedback in "About Avast".
Title: Re: Why my AVAST Automatically pop-up a void window !!!
Post by: REDACTED on December 28, 2017, 03:12:48 AM
Will the pop-up void window problem be solved for next version?

 If it will, I can update for the next version. If it won't, I'll use version-17.8 all the time.