Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on December 27, 2017, 03:41:10 AM
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I have a problem with the Avast Outlook Add-in - it fails to load and the only message i can find is that there is a "runtime error" when Outlook attempted to load it. I am not sure how long this has been going on, because this PC belongs to my 85 year-old mother-in-law who doesn't always report error messages. It is possible that it got disabled the other day due to how long it was taking to load - I believe I saw that error message once. At least since then, I have not been able to force it to load even though it is set to be enabled no matter what.
I am using the Free version of Avast which I completely reinstalled. This is a Windows 7 PC running Outlook 2013.
Any help would be greatly appreciated!
Rob from AZ
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I see you have had no replies, but the issue of Avast v Outlook has been well reported on this forum over the past few days.
Particularly here:
https://forum.avast.com/index.php?topic=212056.0
You are not alone
Ed