Avast WEBforum

Consumer Products => Avast SecureLine VPN => Avast SecureLine VPN for Windows => Topic started by: REDACTED on January 01, 2018, 07:25:54 PM

Title: Server's full list doesn't show properly (Missing scroll bar)
Post by: REDACTED on January 01, 2018, 07:25:54 PM

Avast secure line added more servers to the list, but forgot to add a scroll bar, so the full server's list at the bottom is not available depending on the screen resolution. This needs to be fixed.

Title: Re: Server's full list doesn't show properly (Missing scroll bar)
Post by: Raeken on January 07, 2018, 11:34:10 PM

Reported it here: https://forum.avast.com/index.php?topic=211792.0 and here https://forum.avast.com/index.php?topic=212635.0

Still waiting for the solution...  >:(

Title: Re: Server's full list doesn't show properly (Missing scroll bar)
Post by: REDACTED on January 17, 2018, 04:32:44 AM

I can only reach London, I need to log onto Australia.

Why is there no response to this??

Title: Re: Server's full list doesn't show properly (Missing scroll bar)
Post by: REDACTED on January 17, 2018, 09:07:20 AM

This problem was reported as far back as Dec 13th, more than one month, yet the fault hasn't been fixed, and the broken program is still being sold.

Contacting Avast has to be one of the worst experiences ever, the last time I needed to I sent off two emails over a seven day period and got a reply after eleven days which fixed nothing. 

I bought this to watch Australian TV from Bali, which I am unable to do, this is a farce.

Title: Re: Server's full list doesn't show properly (Missing scroll bar)
Post by: Asyn on January 17, 2018, 09:34:56 AM

Hi guys, I asked about the ETA for a fix. Let's see...

Title: Re: Server's full list doesn't show properly (Missing scroll bar)
Post by: Raeken on January 17, 2018, 04:25:33 PM

Asyn, thanks again. This issue is way too annoying...  :-\

Title: Re: Server's full list doesn't show properly (Missing scroll bar)
Post by: Asyn on January 18, 2018, 06:46:47 AM

Dev-Info: Hi, we have the hot-fix release postponed due to testing of zen removal for AVG brand. Once qa is free we’ll continue with this release. Matter of days now...

Title: Re: Server's full list doesn't show properly (Missing scroll bar)
Post by: Raeken on January 18, 2018, 03:04:34 PM

Asyn, thanks.
Let's wait and see...  ::)

Title: Re: Server's full list doesn't show properly (Missing scroll bar)
Post by: Asyn on January 19, 2018, 05:28:51 AM

You're welcome.

Title: Re: Server's full list doesn't show properly (Missing scroll bar)
Post by: REDACTED on January 20, 2018, 05:23:31 PM

My temporary solution until they fix it is:
Display Settings > and change the resolution or scale/layout
So you can see things smaller, then you will be able to see the whole servers list.

Title: Re: Server's full list doesn't show properly (Missing scroll bar)
Post by: REDACTED on January 31, 2018, 06:03:33 AM

Still no fix? How hard can it be to add a scroll bar?

I want an extra month for being unable to access Australia.

Title: Re: Server's full list doesn't show properly (Missing scroll bar)
Post by: Asyn on January 31, 2018, 08:07:12 AM

Info: Yesterday evening we have released a new version (1.1.355) fixing missing scroll bar. I'm sorry for the delay. Please report any issues you might find. Thank you