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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on January 05, 2018, 10:29:46 AM

Title: I do not receive the windows 10 update for Meltdown.
Post by: REDACTED on January 05, 2018, 10:29:46 AM
I do not receive the update of windows 10 for Meltdown and I have updated it today my AVAST Free antivirus. It is normal? How can I update?
Title: Re: I do not receive the windows 10 update for Meltdown.
Post by: REDACTED on January 05, 2018, 12:16:45 PM
I do not receive the update of windows 10 for Meltdown and I have updated it today my AVAST Free antivirus. It is normal? How can I update?

If you mean perform a Windows Update then you can download it manually (if it won’t happen automatically) by going here: http://www.catalog.update.microsoft.com/Search.aspx?q=KB4056892

Download the update for your system but please make sure you have the registry key first. Also, I’d create a restore point just in case you have issues so you can revert back before the update.
Title: Re: I do not receive the windows 10 update for Meltdown.
Post by: REDACTED on January 05, 2018, 12:34:27 PM
And how do I know if I have the registration key?
Title: Re: I do not receive the windows 10 update for Meltdown.
Post by: chris.. on January 05, 2018, 12:51:33 PM
also be sure your W10 version is "1709".
As far I'm concerned , no Meltdown anymore because I still have the version 1703 of W10
Title: Re: I do not receive the windows 10 update for Meltdown.
Post by: REDACTED on January 05, 2018, 12:54:39 PM
And how do I know if I have the registration key?

Go to start and search or press the windows key and R at the same time and enter “regedit” (without quotes) and then expand HKEY_LOCAL_MACHINE then SOFTWARE > Microsoft > Windows > CurrentVersion > QualityCompat, keep expanding through each of those until you get to the Quality Compat section and you should have a key with the Value and registry type within there (see below). Please don’t add the key manually as this can cause issues if done wrong. Avast is apparently ready for the update but I am not 100% yet on how to make sure.

Code: [Select]
Key="HKEY_LOCAL_MACHINE" Subkey="SOFTWARE\Microsoft\Windows\CurrentVersion\QualityCompat" Value="cadca5fe-87d3-4b96-b7fb-a231484277cc" Type="REG_DWORD”
Title: Re: I do not receive the windows 10 update for Meltdown.
Post by: REDACTED on January 05, 2018, 12:55:49 PM
Yes and it happens to me in all the computers that I have avast and windows 10 1709
Title: Re: I do not receive the windows 10 update for Meltdown.
Post by: REDACTED on January 05, 2018, 01:02:44 PM
Well yes I have, but I do not get the update. I also have Malwarebyte but in its forum it says that yes it can.
Title: Re: I do not receive the windows 10 update for Meltdown.
Post by: REDACTED on January 05, 2018, 01:04:57 PM
Yes and it happens to me in all the computers that I have avast and windows 10 1709

It is possible that updates are delayed because of the amount of people downloading it.
Title: Re: I do not receive the windows 10 update for Meltdown.
Post by: REDACTED on January 05, 2018, 01:07:15 PM
There has been an update by Moroni, see below.

Hi everyone,

Please be aware that AVAST is compatible with the MS Security Update for the Intel Vulnerability called "Meltdown" since December 2017, and is also storing the required registry key (since January 3rd 2018). Users of AVAST (all versions) should not have any issues receiving the patch via Windows Update.

I don’t know why but I suspect it might be to do with the sheer amount of people trying to grab the update.
Title: Re: I do not receive the windows 10 update for Meltdown.
Post by: REDACTED on January 05, 2018, 01:08:38 PM
Ok then I'll wait, since my friends who have Avast F...
Title: Re: I do not receive the windows 10 update for Meltdown.
Post by: REDACTED on January 05, 2018, 01:15:17 PM
Do your friends get the update or are they suffering from it too?
Title: Re: I do not receive the windows 10 update for Meltdown.
Post by: REDACTED on January 05, 2018, 01:27:29 PM
The same thing happens to me as those who have the same antivirus as me, do not receive the update.
Title: Re: I do not receive the windows 10 update for Meltdown.
Post by: REDACTED on January 05, 2018, 01:40:07 PM
In windows they tell me that if I have it updated against Meltdown and they say it is the update KB4054517 because it is stuck inside of it.
Title: Re: I do not receive the windows 10 update for Meltdown.
Post by: pdkent2002 on January 05, 2018, 03:17:20 PM
I'm missing the registry key despite using fully registered and functional copies of Win 10 64 (Home) 1709 and Avast Free Antivirus 17.9.2322.  Any suggestions?  Peter
CORRECTION:  I do have the registry key (I looked in the wrong place in the registry) but MS update doesn't provide the patch.  Should I wait until Tuesday or take a chance on downloading and installing it manually?
Title: Re: I do not receive the windows 10 update for Meltdown.
Post by: REDACTED on January 05, 2018, 03:49:37 PM
In windows they tell me that if I have it updated against Meltdown and they say it is the update KB4054517 because it is stuck inside of it.

I don’t think that’s correct. I’m pretty sure it should supersede KB4054517. I looked at their catalog and it tells you which ones it replaces.
Title: Re: I do not receive the windows 10 update for Meltdown.
Post by: REDACTED on January 05, 2018, 04:34:10 PM
Well then three people from the windows support have told me no, they have contacted several times to confirm and all have agreed that I have the update.
Title: Re: I do not receive the windows 10 update for Meltdown.
Post by: REDACTED on January 05, 2018, 04:49:56 PM
Same problem here missing the update and reg key:
Key="HKEY_LOCAL_MACHINE"Subkey="SOFTWARE\Microsoft\Windows\CurrentVersion\QualityCompat"
Value Name="cadca5fe-87d3-4b96-b7fb-a231484277cc"
Type="REG_DWORD”
Data="0x00000000”

Avast free antivirus program version number: 17.9.2322 (build 17.9.3761.0), version of virus identifiers: 180105-0

Contents of AvastEmUpdate.ini -->
[Config]
LastAppliedPatchId=371

How to get the patches?
Title: Re: I do not receive the windows 10 update for Meltdown.
Post by: pdkent2002 on January 05, 2018, 07:17:01 PM
I just discovered why some of us may not be getting the patch via MS Update even if we've verified that we have the required registry key.  I downloaded from the Intel web site their SA-00086 chip tester that they developed specifically to determine if a user's processor is vulnerable. I've attached the report for my Dell PC, which is approximately 5 yrs old.  Surprise:  I'm supposedly not vulnerable!!  Perhaps there's something my my registry that enables MS to detect that and determine that I don't need a patch.  You can download the tool directly from Intel at: https://downloadcenter.intel.com/download/27150?v=t   The page that provides documentation is:
https://www.intel.com/content/www/us/en/support/articles/000025619/software.html  Maybe you'll be in luck also.   Peter
Title: Re: I do not receive the windows 10 update for Meltdown.
Post by: Asyn on January 05, 2018, 07:37:16 PM
-> https://forum.avast.com/index.php?topic=212691.0
Title: Re: I do not receive the windows 10 update for Meltdown.
Post by: Rundvleeskroket on January 05, 2018, 07:58:03 PM
I just discovered why some of us may not be getting the patch via MS Update even if we've verified that we have the required registry key.  I downloaded from the Intel web site their SA-00086 chip tester that they developed specifically to determine if a user's processor is vulnerable. I've attached the report for my Dell PC, which is approximately 5 yrs old.  Surprise:  I'm supposedly not vulnerable!!  Perhaps there's something my my registry that enables MS to detect that and determine that I don't need a patch.  You can download the tool directly from Intel at: https://downloadcenter.intel.com/download/27150?v=t   The page that provides documentation is:
https://www.intel.com/content/www/us/en/support/articles/000025619/software.html  Maybe you'll be in luck also.   Peter

You are vulnerable. Do not conflate the IME-bug with this issue.
Title: Re: I do not receive the windows 10 update for Meltdown.
Post by: REDACTED on January 05, 2018, 09:45:49 PM
Just a question Guys...
Have you a "QualityCompat" key in your register at all?
Caus i have no QualityCompat" at all (cant find it)... is it normal?
Title: Re: I do not receive the windows 10 update for Meltdown.
Post by: Aditza on January 06, 2018, 11:40:51 AM
i have the registry setting but did not receive the update from MS... decided to download it manually from the catalog and discovered there are actually TWO updates.. one of them (KB4058702) updates the updating system itself and should be installed before the other - Servicing stack update for Windows 10 Version 1709: January 3, 2018

https://www.catalog.update.microsoft.com/Search.aspx?q=1709%202018%20x64%2010

i'm currently installing  2018-01 Cumulative Update for Windows 10 Version 1709 for x64-based Systems (KB4056892)
will come back and edit this after it finishes correctly

edit: back after reboot, no BSODs so far and avast is running, even ran a smart scan :)
https://support.microsoft.com/en-gb/help/4056892/windows-10-update-kb4056892