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Consumer Products => Avast Mobile Security => Avast Mobile Security for Android => Topic started by: REDACTED on January 09, 2018, 07:45:42 PM

Title: Avast AntiTheft Lock function not work!
Post by: REDACTED on January 09, 2018, 07:45:42 PM

Hi

I have Avast Mobile security 6.9.2
My phone is OnePlus 3 and Android version is 8.0.0 / OXYGEN version is 5.0.1

i have enabled anti-theft feature and yesterday i tested it, i saw serious problem right there!

1. i locked my phone using avast webpanel
2. Okay it worked my phone got locked BUT When i click Unlock button, it asked to give password i accidentally clicked home button and it went in my phone stock lock screen and i was like why avast lockscreen wont stay in screen and never go back. or i have to manually lock it again

I hope you understand my English and have nice day :-)

Title: Re: Avast AntiTheft Lock function not work!
Post by: Tereza V. on January 11, 2018, 01:25:01 PM

Hi, thanks for reporting the issue! We have created a task for it and will thoroughly investigate the problem.