Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: winbuckshot on May 24, 2006, 08:35:15 PM

Title: Registration
Post by: winbuckshot on May 24, 2006, 08:35:15 PM

Does anyone know how long to wait for registration of avast home antivirus, before trying to register at a different email address.? I signed up on saturday 5/20 and did'nt hear anything yet.

Title: Re: Registration
Post by: DavidR on May 24, 2006, 09:24:45 PM

You have 60 days unrestricted access using the demo key, so there is no rush but I would have expected you to have received it by now.
I would try the other email address, ensure if you or your ISP have any anti-spam filters that avast.com domain is accepted.

What was the domain name of the email you gave first that you haven't received the registration key, e.g. xx @ your-isp.com or xx @ your-free-email.com ?

Title: Re: Registration
Post by: winbuckshot on May 25, 2006, 02:51:02 PM

Thanks i got it figured out, I reregistered and took off my spam blockers, I received my key code within 10 minutes. Everything else went smooth!

Title: Re: Registration
Post by: DavidR on May 25, 2006, 02:59:43 PM

Glad that you have it sorted now, welcome to the forums and to the avast family.

Title: Re: Registration
Post by: albert_komori on May 26, 2006, 04:35:15 PM

Does anyone can tell me why, even after sent e mails several times, I still didn´t get the key numbers for registration?
Thanks,
Albert

Title: Re: Registration
Post by: DavidR on May 26, 2006, 05:30:44 PM

We have occurrences like winbuckshot had were spam filters or ISP filters simply block the avast.com domain so you don't receive the registration key.

Also what do you mean by this "even after sent e mails several times," you shouldn't have to send emails but complete the on-line registration form and the registration key should be sent to You.

Did you complete the on-line registration avast! 4 Home Registration (http://www.avast.com/i_kat_207.php?lang=ENG) ?

Title: Re: Registration
Post by: justin1278 on May 26, 2006, 05:32:41 PM

Also make sure your spam blocker is off that way you won't have the same problems as the person before you.

Title: Re: Registration
Post by: Lisandro on May 26, 2006, 07:24:49 PM

Quote from: albert_komori on May 26, 2006, 04:35:15 PM

Does anyone can tell me why, even after sent e mails several times, I still didn´t get the key numbers for registration?
Thanks, Albert

Albert, which email server are you trying to use, I mean, @server.com (the last part of your email address)?
Do you use any spam killer application?

Title: Re: Registration
Post by: kubecj on May 29, 2006, 10:35:11 AM

May 22 20:44:56 to=<xxxx@xxx.br>, ctladdr=<register@avast.com>  relay=xxx.br.  stat=Sent (Ok: queued as 929B249B97C)

The registration mail got to yours ISP mail server. You should investigate on your side.