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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on January 13, 2018, 05:58:37 PM

Title: Help - Avast + Meltdown/Spectre Windows Update
Post by: REDACTED on January 13, 2018, 05:58:37 PM

Hi I have been looking through the forums, but did not find a satisfying answer to my problem:

I have three computers and on all of them I have Windows 10 installed and Avast. Avast is updated to the newest version, including the emergency patch. The registry key exists on all of the computers, therefore I figured that the emergency patch was installed correctly on all three.

Now, when I start the Windows Updater, on all of my computers there is still NO update from Microsoft available regarding Meltdown/Spectre. Using the tools provided, it tells me that I would need the update for all three of my computers.

Why am I still not seeing any Microsoft Updates? And why do I have the same problem on three computers with Avast? Is there any other way than deinstalling AVAST on all of them, installing the Windows Update and then re-installing AVAST? Because that would take me lots of time...

Title: Re: Help - Avast + Meltdown/Spectre Windows Update
Post by: Asyn on January 13, 2018, 06:13:18 PM

If you use AMD, see: https://forum.avast.com/index.php?topic=212691.msg1440520#msg1440520

Title: Re: Help - Avast + Meltdown/Spectre Windows Update
Post by: REDACTED on January 14, 2018, 03:08:53 PM

Nope, all three PCs have Intel processors.

Is there any solution to this problem?

Title: Re: Help - Avast + Meltdown/Spectre Windows Update
Post by: REDACTED on January 15, 2018, 04:45:16 AM

https://www.ashampoo.com/en/usd/pin/1304/security-software/spectre-meltdown-cpu-checker

try this tool.

also try the ms update troubleshooter if this does not solve the problem.

Meltdown security patch was release days ago. Spectre patch will arrive soon but i dunno if MS will be the one releasing the patch so should visit the Intel website for updates.

Title: Re: Help - Avast + Meltdown/Spectre Windows Update
Post by: bob3160 on January 15, 2018, 11:18:03 AM

Quote from: Evanna456 on January 15, 2018, 04:45:16 AM

(snip)

try this tool.

also try the ms update troubleshooter if this does not solve the problem.

Meltdown security patch was release days ago. Spectre patch will arrive soon but i dunno if MS will be the one releasing the patch so should visit the Intel website for updates.

That tool isn't safe and will disable your ability to receive the required update.

Title: Re: Help - Avast + Meltdown/Spectre Windows Update
Post by: cska133 on January 15, 2018, 04:12:01 PM

Which MS KBxxxxx is for Windows 7?
I would know if I already have the patch but from the MS describtions this is not clear

Title: Re: Help - Avast + Meltdown/Spectre Windows Update
Post by: bigwilly_312000 on January 15, 2018, 04:40:37 PM

use caution when installing the update - https://www.myce.com/news/intels-patches-meltdown-spectre-buggy-cause-reboot-issues-83425/

Title: Re: Help - Avast + Meltdown/Spectre Windows Update
Post by: bob3160 on January 15, 2018, 07:07:29 PM

Quote from: cska133 on January 15, 2018, 04:12:01 PM

Which MS KBxxxxx is for Windows 7?
I would know if I already have the patch but from the MS describtions this is not clear

Are you using an Intel or AMD chip ???

Title: Re: Help - Avast + Meltdown/Spectre Windows Update
Post by: cska133 on January 15, 2018, 07:54:50 PM

I have Intel chip

Title: Re: Help - Avast + Meltdown/Spectre Windows Update
Post by: cska133 on January 15, 2018, 07:56:16 PM

Quote from: bigwilly_312000 on January 15, 2018, 04:40:37 PM

use caution when installing the update - https://www.myce.com/news/intels-patches-meltdown-spectre-buggy-cause-reboot-issues-83425/

This link is dead.
I just need to know the KBxxxxx number for the patch

Title: Re: Help - Avast + Meltdown/Spectre Windows Update
Post by: bob3160 on January 15, 2018, 07:59:05 PM

https://support.microsoft.com/en-us/help/4073757/protect-your-windows-devices-against-spectre-meltdown
Scroll down till you see your version of Windows.

Title: Re: Help - Avast + Meltdown/Spectre Windows Update
Post by: REDACTED on January 17, 2018, 12:35:30 AM

ill contact ashampoo and its customers that the tool isnt safe thanks bob