Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on January 22, 2018, 03:08:59 AM

Title: After sending a message to Avast support, no reply after ~15 days
Post by: REDACTED on January 22, 2018, 03:08:59 AM

Hello everyone.

I have a problem with Avast Premier, thaat the Webcam shield doesn't work (doesn't matter what I choose, it will always let any program use the webcam).
I already tried to reinstall or repair the program, but it still doesn't work.

I also sent a message to the Avast support, but I still haven't received any confirmation e-mail about sending the question, or any reply about it.

I sent the message to Avast support on 01/05/2017.
The ID of the support ticket (or something like that) is: 05857366

Do they take that much time to answer question?

Thank you.

Title: Re: After sending a message to Avast support, no reply after ~15 days
Post by: Asyn on January 22, 2018, 04:28:36 AM

Hi, I reported it for you.

Title: Re: After sending a message to Avast support, no reply after ~15 days
Post by: REDACTED on January 22, 2018, 05:19:02 AM

Quote from: Asyn on January 22, 2018, 04:28:36 AM

Hi, I reported it for you.

Thank you for the help.

Title: Re: After sending a message to Avast support, no reply after ~15 days
Post by: Asyn on January 22, 2018, 11:04:40 AM

You're welcome.