Avast WEBforum
Consumer Products => Avast Cleanup => Topic started by: Pako7 on January 22, 2018, 02:26:43 PM
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it fails to remove registry errors and it crushes when i try to remove them ..
and on top after doing maintenance after a few min when i do the scan the errors would be 2 times many than the previous scan (sometimes after 5 mins)
and when is defrag going to be added?? i happen to be falling in love with AVG Tuneup wish i could have seen it before cleanup
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Hello,
could you please share the log files so we can look at them to be able to identify the root cause of the issue?
Log files are located in this folder: c:\ProgramData\AVAST Software\Tuneup\log\, please provide us with ALL files from that folder.
And you can either upload them to a favourite file server of yours or you can use our public FTP server for the purpose: ftp.avast.com/ftp/incoming/ (http://ftp.avast.com/ftp/incoming/) (login: anonymous).
Thank you!
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