Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on January 22, 2018, 04:54:45 PM
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This is the log from installer:
2018-01-22 15:47:36.253Infoinstup[5512,10788]Command: '"C:\Users\Fabiano\AppData\Local\Temp\_av_iup.tm~a06568\instup.exe" /edition:1 /ga_clientid:eec734c4-46c7-4b93-9aed-55f449048fe2 /guid:f85af39b-857f-447e-8af0-2b594969a7c1 /prod:ais /sfx:lite /sfxstorage:C:\Users\Fabiano\AppData\Local\Temp\_av_iup.tm~a06568'
2018-01-22 15:47:36.253Infoinstup[5512,10788]CPU: Intel(R) Core(TM) i5-4590 CPU @ 3.30GHz,4
2018-01-22 15:47:36.253Infoinstup[5512,10788]OS: Windows 10 (10.0.16299) x64
2018-01-22 15:47:36.253Infoinstup[5512,10788]Memory: 65% load. Phys:2847976/4194303K free, Page:4194303/4194303K free, Virt:3959020/4194176K free
2018-01-22 15:47:36.253Infoinstup[5512,10788]DISKs: C:\ - 148GB free / 199GB total
2018-01-22 15:47:36.253Infoinstup[5512,10788]DISKs: D:\ - 397GB free / 731GB total
2018-01-22 15:47:36.253Infoinstup[5512,10788]Running module version: instup.exe - '17.9.3761.0'
2018-01-22 15:47:36.253Infoinstup[5512,10788]Running module version: Instup.dll - '17.9.3761.0'
2018-01-22 15:47:36.260Infomutex[5512,10788]The ownership of the fallback mutex has been successfully taken.
2018-01-22 15:47:36.334Warningsettings[5512,10788]Did not find any values in file 'programData\avast5.ini'
2018-01-22 15:47:36.342Infoshepsync[5512,10788]Trying server IP address '5.62.40.22'
2018-01-22 15:47:36.931Infoshepsync[5512,10788]Download of config file from 5.62.40.22 succeeded.
2018-01-22 15:47:36.942Infoshepsync[5512,10788]Config file successfully updated
2018-01-22 15:47:36.942Infoshepsync[5512,10788]Postpone interval was reset
2018-01-22 15:47:36.958Warningsettings[5512,5768]Did not find any values in file 'programData\burger_client.ini'
2018-01-22 15:47:37.130Infowizard[5512,10788]Running module version: HTMLayout.dll - '3.3.2.1'
2018-01-22 15:47:37.133Infowizard[5512,10788]Loaded module version: C:\Users\Fabiano\AppData\Local\Temp\_av_iup.tm~a06568\HTMLayout.dll - '3.3.2.1'
2018-01-22 15:47:37.157Infowizard[5512,10788]Setup gui was successfully started.
2018-01-22 15:47:37.157Infoinstcore[5512,10788]Sfx setup update has started.
2018-01-22 15:47:37.163Infoservers[5512,10788]Server definition(s) loaded for 'C:\Users\Fabiano\AppData\Local\Temp\_av_iup.tm~a06568\servers.def': 29 (maintenance:0)
2018-01-22 15:47:37.163Infoservers[5512,10788]ChooseServer: selected server 'Download d0211227 AVAST9 Server' with current url 'http://d0211227.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2018-01-22 15:47:37.172Errordldwrap[5512,10788]HttpGet: download failed with error 0x00002bc6!
2018-01-22 15:47:37.196Errordldwrap[5512,10788]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://d0211227.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 1
2018-01-22 15:47:37.217Infoservers[5512,10788]ChooseServer: selected server 'Download k6375621 AVAST9 Server' with current url 'http://k6375621.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2018-01-22 15:47:39.226Errordldwrap[5512,10788]HttpGet: download failed with error 0x00002bc6!
2018-01-22 15:47:39.267Errordldwrap[5512,10788]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://k6375621.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 2
2018-01-22 15:47:39.297Infoservers[5512,10788]ChooseServer: selected server 'Download h0637628 AVAST9 Server' with current url 'http://h0637628.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2018-01-22 15:47:41.306Errordldwrap[5512,10788]HttpGet: download failed with error 0x00002bc6!
2018-01-22 15:47:41.336Errordldwrap[5512,10788]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://h0637628.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 3
2018-01-22 15:47:41.371Infoservers[5512,10788]ChooseServer: selected server 'Download v6834318 AVAST9 Server' with current url 'http://v6834318.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2018-01-22 15:47:43.394Errordldwrap[5512,10788]HttpGet: download failed with error 0x00002bc6!
2018-01-22 15:47:43.413Errordldwrap[5512,10788]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://v6834318.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 4
2018-01-22 15:47:43.446Infoservers[5512,10788]ChooseServer: selected server 'Download s7284151 AVAST9 Server' with current url 'http://s7284151.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2018-01-22 15:47:45.456Errordldwrap[5512,10788]HttpGet: download failed with error 0x00002bc6!
2018-01-22 15:47:45.480Errordldwrap[5512,10788]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://s7284151.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 5
2018-01-22 15:47:45.503Infoservers[5512,10788]ChooseServer: selected server 'Download y9663457 AVAST9 Server' with current url 'http://y9663457.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2018-01-22 15:47:47.512Errordldwrap[5512,10788]HttpGet: download failed with error 0x00002bc6!
2018-01-22 15:47:47.537Errordldwrap[5512,10788]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://y9663457.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 6
2018-01-22 15:47:47.555Infoservers[5512,10788]ChooseServer: selected server 'Download v4618535 AVAST9 Server' with current url 'http://v4618535.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2018-01-22 15:47:49.565Errordldwrap[5512,10788]HttpGet: download failed with error 0x00002bc6!
2018-01-22 15:47:49.589Errordldwrap[5512,10788]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://v4618535.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 7
2018-01-22 15:47:49.613Infoservers[5512,10788]ChooseServer: selected server 'Download g0511470 AVAST9 Server' with current url 'http://g0511470.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2018-01-22 15:47:51.622Errordldwrap[5512,10788]HttpGet: download failed with error 0x00002bc6!
2018-01-22 15:47:51.672Errordldwrap[5512,10788]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://g0511470.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 8
2018-01-22 15:47:51.690Infoservers[5512,10788]ChooseServer: selected server 'Download r5525652 AVAST9 Server' with current url 'http://r5525652.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2018-01-22 15:47:53.710Errordldwrap[5512,10788]HttpGet: download failed with error 0x00002bc6!
2018-01-22 15:47:53.732Errordldwrap[5512,10788]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://r5525652.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 9
2018-01-22 15:47:53.757Infoservers[5512,10788]ChooseServer: selected server 'Download g0511470 AVAST9 Server' with current url 'http://g0511470.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2018-01-22 15:47:55.767Errordldwrap[5512,10788]HttpGet: download failed with error 0x00002bc6!
2018-01-22 15:47:55.790Errordldwrap[5512,10788]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://g0511470.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 10
2018-01-22 15:47:55.823Infoservers[5512,10788]ChooseServer: selected server 'Download w9448963 AVAST9 Server' with current url 'http://w9448963.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2018-01-22 15:47:57.823Infoservers[5512,10788]ChooseServer: selected server 'Download z2461313 AVAST9 Server' with current url 'http://z2461313.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2018-01-22 15:47:57.832Errordldwrap[5512,10788]HttpGet: download failed with error 0x00002bc6!
2018-01-22 15:47:57.856Errordldwrap[5512,10788]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://z2461313.iavs9x.u.avast.com/iavs9x/prod-pgm.vpx'. Next try: 1
2018-01-22 15:47:57.890Infoservers[5512,10788]ChooseServer: selected server 'Download x6055396 AVAST9 Server' with current url 'http://x6055396.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2018-01-22 15:47:59.899Errordldwrap[5512,10788]HttpGet: download failed with error 0x00002bc6!
2018-01-22 15:47:59.925Errordldwrap[5512,10788]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://x6055396.iavs9x.u.avast.com/iavs9x/prod-pgm.vpx'. Next try: 2
2018-01-22 15:47:59.957Infoservers[5512,10788]ChooseServer: selected server 'Download t5730298 AVAST9 Server' with current url 'http://t5730298.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2018-01-22 15:48:01.965Errordldwrap[5512,10788]HttpGet: download failed with error 0x00002bc6!
2018-01-22 15:48:01.990Errordldwrap[5512,10788]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://t5730298.iavs9x.u.avast.com/iavs9x/prod-pgm.vpx'. Next try: 3
2018-01-22 15:48:02.008Infoservers[5512,10788]ChooseServer: selected server 'Download l5978727 AVAST9 Server' with current url 'http://l5978727.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2018-01-22 15:48:04.018Errordldwrap[5512,10788]HttpGet: download failed with error 0x00002bc6!
2018-01-22 15:48:04.049Errordldwrap[5512,10788]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://l5978727.iavs9x.u.avast.com/iavs9x/prod-pgm.vpx'. Next try: 4
2018-01-22 15:48:04.084Infoservers[5512,10788]ChooseServer: selected server 'Download f6761140 AVAST9 Server' with current url 'http://f6761140.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2018-01-22 15:48:06.092Errordldwrap[5512,10788]HttpGet: download failed with error 0x00002bc6!
2018-01-22 15:48:06.117Errordldwrap[5512,10788]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://f6761140.iavs9x.u.avast.com/iavs9x/prod-pgm.vpx'. Next try: 5
2018-01-22 15:48:06.149Infoservers[5512,10788]ChooseServer: selected server 'Download f6761140 AVAST9 Server' with current url 'http://f6761140.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2018-01-22 15:48:08.161Errordldwrap[5512,10788]HttpGet: download failed with error 0x00002bc6!
2018-01-22 15:48:08.317Errordldwrap[5512,10788]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://f6761140.iavs9x.u.avast.com/iavs9x/prod-pgm.vpx'. Next try: 6
2018-01-22 15:48:08.341Infoservers[5512,10788]ChooseServer: selected server 'Download w6607332 AVAST9 Server' with current url 'http://w6607332.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2018-01-22 15:48:10.352Errordldwrap[5512,10788]HttpGet: download failed with error 0x00002bc6!
2018-01-22 15:48:10.375Errordldwrap[5512,10788]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://w6607332.iavs9x.u.avast.com/iavs9x/prod-pgm.vpx'. Next try: 7
2018-01-22 15:48:10.393Infoservers[5512,10788]ChooseServer: selected server 'Download j8087387 AVAST9 Server' with current url 'http://j8087387.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2018-01-22 15:48:12.402Errordldwrap[5512,10788]HttpGet: download failed with error 0x00002bc6!
2018-01-22 15:48:12.426Errordldwrap[5512,10788]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://j8087387.iavs9x.u.avast.com/iavs9x/prod-pgm.vpx'. Next try: 8
2018-01-22 15:48:12.450Infoservers[5512,10788]ChooseServer: selected server 'Download t5730298 AVAST9 Server' with current url 'http://t5730298.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2018-01-22 15:48:14.459Errordldwrap[5512,10788]HttpGet: download failed with error 0x00002bc6!
2018-01-22 15:48:14.484Errordldwrap[5512,10788]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://t5730298.iavs9x.u.avast.com/iavs9x/prod-pgm.vpx'. Next try: 9
2018-01-22 15:48:14.518Infoservers[5512,10788]ChooseServer: selected server 'Download t3036159 AVAST9 Server' with current url 'http://t3036159.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2018-01-22 15:48:16.537Errordldwrap[5512,10788]HttpGet: download failed with error 0x00002bc6!
2018-01-22 15:48:16.561Errordldwrap[5512,10788]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://t3036159.iavs9x.u.avast.com/iavs9x/prod-pgm.vpx'. Next try: 10
2018-01-22 15:48:16.584Infoservers[5512,10788]ChooseServer: selected server 'Download p3713387 AVAST9 Server' with current url 'http://p3713387.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2018-01-22 15:48:18.585Errorengine[5512,10788]LoadLatestProdAndParts: download product file 'prod-pgm.vpx' has failed. Status: 41227 (0x0000A10B) [Downloader system error]
2018-01-22 15:48:18.641Warningsettings[5512,5768]Did not find any values in file 'C:\ProgramData\AVAST Software\Avast\burger_client.ini'
2018-01-22 15:48:18.641Warningsettings[5512,1536]Did not find any values in file 'C:\ProgramData\AVAST Software\Avast\avast5.ini'
Anyone can help me to find what is causing this errors?
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See if this helps:
https://www.howtogeek.com/164981/how-to-switch-to-opendns-or-google-dns-to-speed-up-web-browsing/