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Business Products => Avast Business => Topic started by: Lukáš Rohal on January 26, 2018, 12:33:52 PM

Title: Cannot (auto)update to 2018-01 after upgrading Windows 10 to v. 1709
Post by: Lukáš Rohal on January 26, 2018, 12:33:52 PM

Hello,

I noticed a bug on numerous machines, I think.

The PC's with Windows 10 Pro x64 were on version 1703 and had 2018-01 update installed.
After upgrading to version 1709, the 2018-01 update is not offered. The QualityCompat key is NOT recreated by Avast after upgrading Windows!

We are using Avast for Business cloud managed version.
When I import the Registry key manually, the 2018-01 update is correctly installed.

Please, fix this, so the QualityCompat key is correctly recreated after upgrading Windows 10 (to v. 1709).

Thank you!

Title: Re: Cannot (auto)update to 2018-01 after upgrading Windows 10 to v. 1709
Post by: Lukáš Rohal on January 31, 2018, 08:54:42 AM

Hello,

can anyone from Avast confirm they will fix this issue?

Thank you!

Title: Re: Cannot (auto)update to 2018-01 after upgrading Windows 10 to v. 1709
Post by: Asyn on January 31, 2018, 09:13:31 AM

Contact business support: https://www.avast.com/business-support-contact-form.php

Title: Re: Cannot (auto)update to 2018-01 after upgrading Windows 10 to v. 1709
Post by: Lukáš Rohal on February 01, 2018, 11:44:33 AM

Quote from: Asyn on January 31, 2018, 09:13:31 AM

Contact business support: https://www.avast.com/business-support-contact-form.php

Cannot click on "Submit" even with Ad-Blocking disabled, so the only option for me is forum...

Title: Re: Cannot (auto)update to 2018-01 after upgrading Windows 10 to v. 1709
Post by: Asyn on February 02, 2018, 06:01:49 AM

Quote from: Lukáš Rohal on February 01, 2018, 11:44:33 AM

Quote from: Asyn on January 31, 2018, 09:13:31 AM

Contact business support: https://www.avast.com/business-support-contact-form.php

Cannot click on "Submit" even with Ad-Blocking disabled, so the only option for me is forum...

Try another browser.