Avast WEBforum

Consumer Products => Avast Cleanup => Topic started by: REDACTED on January 29, 2018, 03:05:29 PM

Title: CLEANUP Premium activationcode not available (error 305)
Post by: REDACTED on January 29, 2018, 03:05:29 PM
After some reinstalls of a backup without my valid "cleanup premium" I had to reinstall my licence of cleanup premium.
When I log in my account I find my license but klicking activationcode gives error 305 service not available.
Avast Premier worked fine.
What did I do wrong?

Title: Re: CLEANUP Premium activationcode not available (error 305)
Post by: REDACTED on January 29, 2018, 11:56:03 PM
Had the same problem but this help page article solved it.

https://support.avast.com/en-sg/article/205/
Title: Re: CLEANUP Premium activationcode not available (error 305)
Post by: REDACTED on January 30, 2018, 12:22:46 AM
Been there, found the place to let them e-mail my license, did that but got only the one for my antivirus. That was working anyhow. I need a new activationcode for my Cleanup Premium
Title: Re: CLEANUP Premium activationcode not available (error 305)
Post by: REDACTED on January 30, 2018, 12:45:53 AM
Yes!

Found it, took the license file I got by e-mail and used it in settings/subscription tabs not those in my account.