Avast WEBforum

Other => Odpad => Issues => Topic started by: REDACTED on January 31, 2018, 01:24:54 AM

Title: UI Failed to Load
Post by: REDACTED on January 31, 2018, 01:24:54 AM

Unlike other comments on this subject, I did not have the free version, but paid for two years.
I tried installing it three times. Whenever it starts, it stops with a message "UI FAILED TO LOAD". I am using Microsoft XP, so maybe that is the problem, but previous Avast worked fine.

I did find a lot of instructions that are supposed to fix this problem, but I do NOT have time to figure out what any of that means. Unless I get a response soon for a very quick simple repair, I will ask for a refund.

marvinlzinn

Title: Re: UI Failed to Load
Post by: Asyn on January 31, 2018, 06:17:06 AM

-> https://support.avast.com/article/Troubleshoot-Antivirus-UI-Failed-load

Title: Re: UI Failed to Load
Post by: johnsobar8 on April 16, 2020, 08:28:56 AM

My Avast Premium is supposedly running on my Windows 10 laptop.  But I cannot get the user interface to show when I try to open it,                                         

Title: Re: UI Failed to Load
Post by: Asyn on April 16, 2020, 10:19:06 AM

See reply #1.