Avast WEBforum

Consumer Products => Avast Mobile Security => Avast Mobile Security for Android => Topic started by: REDACTED on January 31, 2018, 03:17:43 PM

Title: Pro Purchase not recognized on my phone.
Post by: REDACTED on January 31, 2018, 03:17:43 PM

I have purchased the Pro app when it was on sale but now it will not recognize my license and is no longer pro. I also can not deactivate to re-install.

I have a Motorola g5 Plus phone.
(https://photos.app.goo.gl/d6lvqumvubSJa9Tm1)
Wes

Title: Re: Pro Purchase not recognized on my phone.
Post by: Asyn on January 31, 2018, 03:32:09 PM

Hi Wes, see: https://support.avast.com/article/86/

Title: Re: Pro Purchase not recognized on my phone.
Post by: REDACTED on January 31, 2018, 05:46:06 PM

TY Worked! I have a restored license now.

Title: Re: Pro Purchase not recognized on my phone.
Post by: Asyn on January 31, 2018, 05:51:52 PM

You're welcome.