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Other => General Topics => Topic started by: justin1278 on June 06, 2006, 12:38:07 AM

Title: Goodbye
Post by: justin1278 on June 06, 2006, 12:38:07 AM
Hello Fellow avast! Forum users,

I have decided to move onto another antivirus application, the new antivirus I am using is Comodo Antivirus, I have many reasons for switching and they will all be explained in this post.

1. Unknown Virus Sumitting, is one of the reasons I have switched, with avast! if you submit an unknown virus or false positive it may not be removed for weeks if it even gets removed or added. Where I have been submitting multiple virus samples to Comodo that Comodo did not detect and already Comodo detects and removes them.

2. Forum Helping, I do not feel that this forum is a friendly as it use to be, as some of us saw a moderator changed a post because a forum member simple posted a topic with a link to Firefox Myths. It was not a big deal with what they said on that site, what comes down to it is what you think, it is you who decides if those myths were true or not.

3. People, ignore new users here who ask a question, a friend of mine posted here asking about the forum and Alwil not caring about the users, (more then 1 person has told me this) I will not list any names, because what they say is private between them and me. Anyway, this topic was completely ignored he told me, it's as if nobody cared about what he thought and didn't want to try and change his opinion. Who wants to be on a forum where people don't care what you think, that just leads to an unfriendly forum in my opinion.

Now with that said I am leaving this forum and will not use avast! or post on the forum any longer, I hope all of you understand why I am leaving. Of course if any of you have a problem e-mail me I will be more then happy to assist you with an application involving avast! or not. If anyone cares to see me again I will be on the Comodo Forums which you can find  HERE (http://forums.comodo.com/).

Thank you everyone who has helped me with my questions and problems in the past. You all made it easier for me.

My E-mail: justin1278@iprime,info (notice the , change that to a . when e-mailing me)

Warm Regards,

Justin1278



P.S. S.Z. Craftec thank you for the avatar I will keep it as a memory of your amazing work.
Title: Re: Goodbye
Post by: bob3160 on June 06, 2006, 01:07:40 AM
Quote
Anyway, this topic was completely ignored he told me, it's as if nobody cared about what he thought and didn't want to try and change his opinion.
It would have been nice to get a link to the post to at least try to find out why no reply was made.  ???
Sorry to see you leave justin1278. All the best to you in your future. :'(
Title: Re: Goodbye
Post by: justin1278 on June 06, 2006, 01:21:30 AM
Quote
I will not list any names

I never knew my last post would be number 731 :( I will continue to visit you guys but never post. If I were to give you a link to the topic it would then reveal a name. I will forward a link to that person and they may post here if they wish, giving you the topic link. Now watch as nobody else will posts here and this topic gets ignored.
Title: Re: Goodbye
Post by: mike6688 on June 06, 2006, 02:22:26 AM
Hi Justin1278,

As another avast! user who switched to Comodo myself, I have to say I agree with your post on the avast! forums.
I also have started using Comodo as my main protection and know I will never go back with how these products are developing and the way in which Comodo staff and the CEO Melih are so active to respond to users' posts.

Mike
Title: Re: Goodbye
Post by: Staind on June 06, 2006, 02:27:53 AM
I have long said that Avast! administration has turned its back on the forum members whom have made their customer support one of their leading advantages.  By being here we are doing them a favou for free -- and yet they give us nothing inreturn.  The only reason I remain is the attempt to help people, and see how people are doing on the forum.  I will most likely switch to Comodo.

It is regrettable that Avast lost touch with its most dedicated users, but I guess as its popularity spread they stopped caring.  Good luck in the future, as they say in Quebec: Je me souviens.
Title: Re: Goodbye
Post by: justin1278 on June 06, 2006, 02:30:11 AM
Ok so it didn't end at 731 ;).

@Bob

Thank you for your kind comment.

@ Everyone

Join the Comodo Revolution (Firewall, Antivirus, Backup, Encryptor) It All Starts At COMODO (http://www.comodo.com)

Comodo™ Creating Trust Online™
Title: Re: Goodbye
Post by: justin1278 on June 06, 2006, 02:31:31 AM
I wouldn't say they gave us nothing in return, they gave us avast! Home Edition for free but I guess thats why we are here, but I have other reasons to switch (in my first post in this topic).
Title: Re: Goodbye
Post by: justin1278 on June 06, 2006, 02:35:04 AM
I have decided I will continue to support users here, but will not start new topics, only post in ones already made, and will not be on much at all, but be on the COMODO (http://www.comodo.com) forums.


Regards,

Justin
Title: Re: Goodbye
Post by: bob3160 on June 06, 2006, 02:45:34 AM
I have decided I will continue to support users here, but will not start new topics, only post in ones already made, and will not be on much at all, but be on the COMODO (http://www.comodo.com) forums.


Regards,

Justin
Glad you're still willing to help others but, IMHO, advertising for Comodo on the avast! forum isn't exactly the most tasteful thing to do. ???
Title: Re: Goodbye
Post by: Lisandro on June 06, 2006, 02:57:29 AM
1. Unknown Virus Sumitting, is one of the reasons I have switched, with avast! if you submit an unknown virus or false positive it may not be removed for weeks if it even gets removed or added. Where I have been submitting multiple virus samples to Comodo that Comodo did not detect and already Comodo detects and removes them.
Fully agree... detection and virus submition are problems... we're all complaining about that.

2. Forum Helping, I do not feel that this forum is a friendly as it use to be
Hope we can 'solve' this between the users and, if not, Alwil changes the way the things are taking... It's not good to stay where you're unpleased  :-\

3. People, ignore new users here who ask a question
Sorry. Disagree. We tried to avoid this most...

I have decided I will continue to support users here, but will not start new topics, only post in ones already made, and will not be on much at all, but be on the COMODO (http://www.comodo.com) forums.
Cool  8)
Title: Re: Goodbye
Post by: mauserme on June 06, 2006, 03:05:34 AM
Justin,

Just a few days ago you gave Mrcomputer some pretty compelling reasons to stay with avast! when he was considering Comodo AV.  I'm not trying to argue - just wondering if there's more to this.

M

ps  Glad your sticking around.
Title: Re: Goodbye
Post by: justin1278 on June 06, 2006, 03:42:17 AM
Quote
Glad you're still willing to help others but, IMHO, advertising for Comodo on the avast! forum isn't exactly the most tasteful thing to do. Huh
Bob, I'm not advertising just the antivirus, but the Firewall and Backup utilities as well, so I'm not really going against avast! but just saying they can help work along with avast! by using the Firewall.

@Mauserme,

No there is no more to this, but over the past couple of days people have come and told me how they feel and I completely agreed with them, then I simply asked myself, if I know they are doing these things, then why should I use their product? I will stay here for a while and continue to help other people here, although I will most likely not use avast! again I must say a lot of the people here are worth staying for  ;)
Title: Re: Goodbye
Post by: TAP on June 06, 2006, 04:38:37 AM
Such scenario happens to me too.  :-\

I keep on recommending avast! Home Edition to many people but most of them  switched to AVG Free, they tell me avast! is obtrusive and slows down their computers (even avast! 4.7 has real-time scanner speed optimization). It seems to me that they like AVG Free over avast! Home just because of AVG Free is faster, lighter and less obtrusive than avast!.
Title: Re: Goodbye
Post by: Spiritsongs on June 06, 2006, 06:42:12 AM
 :)  Why anyone would "switch" to an antivirus ( "Comodo")
      that will NOT be ready for "prime time" in at least 2 yrs,
      if ever, is irrational . CEO Melih salesmanship appears to
      have swayed Justin.
      And no mention as to why one of Comodo's Products is
      in SpywareBlaster's database; seems a "stain" on the
      company and make their products "suspect" !?
Title: Re: Goodbye
Post by: justin1278 on June 06, 2006, 06:47:48 AM
Spiritsongs,

With all due respect, please look at  THIS TOPIC (http://forums.comodo.com/index.php/topic,113.msg696.html#msg696)

Me and a few other avast! users have switched completely to Comodo and like it a lot. Here is a nice review of their Firewall view the review HERE (http://www.pcmag.com/article2/0,1895,1969485,00.asp)

Regards,

Justin
Title: Re: Goodbye
Post by: ardvark on June 06, 2006, 11:05:59 AM
Hi  justin1278...

I'm glad you've decided to stick around, good help is always needed  :)

Best Regards...
Title: Re: Goodbye
Post by: Spyros on June 06, 2006, 11:44:36 AM
:)  Why anyone would "switch" to an antivirus ( "Comodo") that will NOT be ready for "prime time" in at least 2 yrs, if ever
I agree with that. Please read this thread: http://www.wilderssecurity.com/showthread.php?t=130055 . It's just not ready yet, and if I remember correctly it has a 28% detection rate. Anyway, good luck with whatever you deside to do.
Title: Re: Goodbye
Post by: RejZoR on June 06, 2006, 01:48:02 PM
Well Comodo Firewall is just fine, but i wouldn't use Comdodo Antivirus yet. It's simply not mature enough, even though it has great potential.
AV-Comparatives test also showed very low detection rate and from what i heard it also has problems with complex malware (i.e. polymorphic).
Title: Re: Goodbye
Post by: TAP on June 06, 2006, 02:06:07 PM
From its antivirus comparison chart table, I think Comodo Antivirus is too good to be true and it's simply not mature enough.

http://www.antivirus.comodo.com/comparison.html?currency=EUR&region=Europe&country=IS
Title: Re: Goodbye
Post by: polonus on June 06, 2006, 04:07:49 PM
Hi justin1278,

Just some remarks here.
I can understand that you rage against some things as they are. But I think this has nothing to do with the forum or with Avast as such. I learned a few things here, and I had to completely review a few of my assumptions, I had before I came to frequent here.  And glad I did.

First I had some misconceptions on the workings of AV canners, and especially where resident scanning was concerned. Resident AV scanners, my good friends, are dangerous instruments in the hands of the non-educated, and you all better know it. Not properly used they have ruined many an OS.

Avast is the least unfriendly or I found out it to be at least. Having it on various machines for a couple of years, I can tell this, and because they take "Cure, but do not harm" seriously at heart, I like to stick with this product, because I had terrible experiences in this respect with the big overbloated so-called total solutions.

Just think of the way memory management works on a Windows, and the mysterious ways of defrag and scandisk, restore results, and you know why I make this remarks about scanning, I am not talking about FP's. Some AV products I would not like to touch with a stick, just for the reason of FP's.

Then there is another thing. The days that one AV product together with one software firewall could protect you adequately, are long gone, and probably will never return within our days.
Microsoft in Vista is going to randomize system outset every boot-up, but that will not be the last answer as well.

To cover the complete malware range in protection, you need multi-layered protection, also where scanning is concerned. I for instance do my online scanning with Bitdefender. have DrWeb's latetst version of CureIt installed, and to be able to cover a wide range of malware definitions, also run ClamWin as a non-resident scanner, and both scanners perform their in-browser services on demand as well (in Flock, and Firefox).

A major lesson learnt is to avoid drive-by infections or on-the-fly installs of malware in scanning or using your OS without admin rights. This reduces the chances of hitting the malware jackpot enormously. Combine it with a strict mail policy, and your computer has a much better chance to stay malware free. Anti spyware is also essential here. But you know what I mean.

A further lesson learnt is to keep your computer clean after
every session. There I use a whole range of tools: CCleaner, URL view, Odkurzacz, ATF Cleaner. Then also Reg Analyzing is part of keeping the crap out.

Always been a warm supporter of in-browser security: NoScript, AdBlock Super + G updater, siteadviser, surfcontrol on demand, safe searching with Scandoo - Traffic Lights for Web Search – Web Search protected from internet security threats and offensive content.

There is more but it is all in my new line of thinking, and you know where I learn this, the inspiration comes from here in this forum. As the old undoer-of-evil-malware fighter says, and it is particularly true: "The early bird catches the worm, but the second mouse eats the cheese". Security factor one is you sitting behind the keyboard. If you do not know what you're doing, you can totally get a computer unworkable because of
malware in a couple of days.

I miss some friends here. What happened to good old Marco, gone as in "Nacht und Nebel". The one who got me hanging around here, Eddy, a friend from around where I live. There are others I came to learn better, but we sometimes have different views. Like Bob. He helped me out twice with some golden tips, and I owe him. Great guy.

What I do not like is trolls just for the sake of trolling. Luring a bit to get a better view of how matters stick together or getting people "in the know" to open up a bit,I have no problem with that. But deliberately starting to attack others is not done. I like netiquette always.

On the other hand always try to understand why others react as they do. Have an open mind. In this way Ilearned a lot.

Evaluate, yes, evaluate properly,always do that. Do not be impressed by the so-called experts, when they speak with authority, but make up your own mind by comparing views and weighing the facts. Some youngsters to-day think that all things
and articles on the net is trustworthy. It is not or it is only partially so.

Have a good day my friend, and stay secure, and malware free is the wish of,

polonus
Title: Re: Goodbye
Post by: justin1278 on June 06, 2006, 05:24:08 PM
Hi  justin1278...

I'm glad you've decided to stick around, good help is always needed  :)

Best Regards...


I have too many forum friends to just leave ;)

@ Polonus

Thank you for understanding Polonus.


@Everyone
I like how Comodo works with their antivirus, I sent them virus samples yesterday and already they are added into the database, and I recieved an e-mail from them telling me the results of their tests and what they did.

Warm Regards,

Justin
Title: Re: Goodbye
Post by: FreewheelinFrank on June 06, 2006, 05:29:40 PM
Not adding submitted samples for month upon month is certainly one way to lose the goodwill of forum members. It's not just Comodo who can not only add the samples but reply with an email to say thanks for sending the sample: AVG and Antivir do the same. I hope avast! can find the resources to devote more time to adding new malware, because it seems to be a serious weakness at the moment.  :-\
Title: Re: Goodbye
Post by: polonus on June 06, 2006, 05:46:35 PM
Hi FwF,

You are right there. When I sent a FP (for toolbarcop by the way) to DrWeb's, they replied in two e-mails. When I asked them for a Flock version of the DrWeb hyperlink scanner, they even built it.
So why can't they even answer people with an automated mail response? At least you have some form of confirmation there.

polonus

Title: Re: Goodbye
Post by: justin1278 on June 06, 2006, 06:38:34 PM
It is just makes me unhappy to see when an antivirus like avast! can't do something as simple as replying. I started sending samples to Melih (the CEO) of Comodo and he was very polite and replied to all of my e-mails containing samples of new malware and some older malware not detected by Comodo. He would send me a complete spreadsheet back with the results from the tests done on the lab, and then I asked him when they would be added to the database, you know what his reply was? They have already been added in the latest update! They were added very promptly so you can see how much they care. With avast! if I were to send in a file I never got a reply, and it was either added a month later or not at all. Can you see why I might be upset?

~Justin
Title: Re: Goodbye
Post by: DavidR on June 06, 2006, 08:00:00 PM
That is great Justin, but as Comodo gains more market share I doubt that the time will be available to see these personal emails.

To my mind there is absolutely no excuse for avast not to at least send a polite thank-you auto responder email as confirmation of your submission and say they will only contact you if they require further information.

Even an auto responder is better than nothing, this really shouldn't be beyond the collective wisdom of Alwil to formulate a polite acknowledgement and set up an auto responder.
Title: Re: Goodbye
Post by: justin1278 on June 06, 2006, 08:31:25 PM
Users have asked for at least an auto reminder for years, but Alwil does nothing about it...

DavidR I am sure you are right about Comodo doing that as they gain Market Share but as long as I send it to them directly at least I know they will recieve it. And I am sure they will reply eventually, even the head of the AV department at Comodo replied to me and I am sure he is extremely busy all the time.
Title: Re: Goodbye
Post by: neal62 on June 06, 2006, 08:42:12 PM
Justin is going to do what he is going to do. I remembered an article that was brought to my attention about anti virus programs etc. I am not necessarily endorsing the product. But what I would like Justin and anyone else to do is to read this one mans opinion. It causes me at least to think about what we have to use for protection and the different ways we choose a program for protection.
    If interested in this article please go  HERE.  (http://company.drweb.com/press/igor+daniloff+cnews+interview+may+2006/?lng)
Title: Re: Goodbye
Post by: YLAP on June 06, 2006, 10:07:19 PM
Yes, I agree, submiting samples still remains the BIG problem of avast! No response about sample recieved or something... And another problem is the speed of adding these samples into detection database... Sometimes avast! is really cool, but sometimes it gives a reason to concern about some things... That's the main reason I'm still on Home version... High prices of Pro version, of course makes sense too...
Title: Re: Goodbye
Post by: polonus on June 06, 2006, 10:08:36 PM
Hi neal63,

Read that article. Some points there well considering. But fortunately for us, and for Justin1278, people choose AV solutions not like consumer goods or the way they are promoted, but on basis of their features and how they perform. Read here:
http://www.viruslist.com/en/analysis?pubid=174405517

One basic consideration is that the AV solution is running smoothly on the machine, the second is that it the user has confidence in the ability of the product to keep the machine free of computer viruses.

I would say this helps, but more important is that the user does not put his or her computer at risk. If the user has secure computing practices and uses added protection against scripts,
spyware, etc, the standard AV solution that meets standards given will ensure a secure machine.

I think messages that we are confronted with a malware theater where we have to reinstall completely after an infection to be secure again  is overreacting to quite a degree. These instances are rarely met fortunately. Helpful could be in this way that computers came with  dual partitions, one for the system files that could be restored at any time fully, and one seperate for program files and other software files. This would also reduce software conflicts considerably, and would make scanning more stable and secure.

That would make it all a bit easier. A configuration with two hard disks could also be an option. Yes my dear friend, you still have a lot of educating to do. Great you are helping here,

polonus





Title: Re: Goodbye
Post by: RejZoR on June 06, 2006, 10:30:23 PM
That is great Justin, but as Comodo gains more market share I doubt that the time will be available to see these personal emails.

To my mind there is absolutely no excuse for avast not to at least send a polite thank-you auto responder email as confirmation of your submission and say they will only contact you if they require further information.

Even an auto responder is better than nothing, this really shouldn't be beyond the collective wisdom of Alwil to formulate a polite acknowledgement and set up an auto responder.

Well i'd get the "Thank you" from VPS detection if they don't exactly thank me in person. But it's often not the case unless if it's a variant of a widely spreading ITW sample. That kinda sux...
Title: Re: Goodbye
Post by: Staind on June 06, 2006, 11:37:57 PM
The antivirus from Comodo is currently a BETA product.
Title: Re: Goodbye
Post by: SpeedyPC on June 07, 2006, 12:42:31 AM
Don't worry Justin1278 will come back crying onto the Avast Anti-virus software soon, and he/she will admit Avast has got a much better range over Comodo Anti-virus product.

I have seen a lot people choosing different product sooner or later he/she will know what to choose, and it like going to an area when choosing the product base on agree to disagree.

Just wait a while Justin1278 he/she will come back ;D cause avast is great and the people of the forum is a big avast family.
Title: Re: Goodbye
Post by: mike6688 on June 07, 2006, 12:55:19 AM
The antivirus from Comodo is currently a BETA product.

The only reason it's classed as a beta product is because as of yet it does not have all required definitions.  This will change over the coming weeks until it is ready for full release.
Title: Re: Goodbye
Post by: RejZoR on June 07, 2006, 01:16:22 AM
Product as interface and everytghing connected with it is file. Engine and sigantures however are never final in AV world.
Title: Re: Goodbye
Post by: Staind on June 07, 2006, 01:28:01 AM
Don't worry Justin1278 will come back crying onto the Avast Anti-virus software soon, and he/she will admit Avast has got a much better range over Comodo Anti-virus product.
That's silly.

Quote
The only reason it's classed as a beta product is because as of yet it does not have all required definitions.  This will change over the coming weeks until it is ready for full release.
Yes, I know.  But when people compare the current Comodo AV to other products on the market they have to realize it is not fully developed in terms of detection.  As Melih (I think that's right) pointed out before, it will have major updates every week. I look forward to it, and started using it myself. :)
Title: Re: Goodbye
Post by: DavidR on June 07, 2006, 01:44:10 AM
Since it is not recommended to have two resident scanner installed at the same time, I can't see  why someone would leave their systems security to a beta AV (no matter what one) that isn't yet mature, unless that system wasn't either a critical or only system.

Fine for a test system but I wouldn't recommend it for your main system without a good system back-up & recovery strategy, regular weekly hard disk images, etc.
Title: Re: Goodbye
Post by: mauserme on June 07, 2006, 01:56:20 AM
Don't worry Justin1278 will come back ...

That part would be just great.  'Nuf said ...
Title: Re: Goodbye
Post by: MFB on June 07, 2006, 02:46:04 AM
Dear  Justin,  I quote this from your topic in the comodo forum Click here (http://forums.comodo.com/index.php?PHPSESSID=2336aad179a8bf7597a6a52e15a5b8fb&topic=377.0):

Quote
Hi,

We all know Comodo doesn't have good detection, I am constantly sending in new virus samples, I actaully "hunt" down malware and send it to them which is always added. We are here to help, Melih has a complete team working on the Antivirus, and I am sending in at least 1 new sample each day! Since I started I have currently sent in 8 and am already working on Virus # 9 which will be ready soon. Oh, I have acquired a virus that most antivirus programs don't even detect! major antivirus products such as Symantec, avast!, etrust, dr. Web, and many more don't even detect this new virus threat, but Comodo does because people like me hunt down the new malware threats and send them in, although it may be 27% now don't expect it to be that low anymore, each day with our help Comodo gets better and better detection. Our goal is to get Comodo's detection unmatched!!!
Regards,

Justin

May I ask how you're doing this and where you're getting the resources?   :-\
Title: Re: Goodbye
Post by: .: Mac :. on June 07, 2006, 03:29:42 AM
Comondo is not developing for the Macintosh Community ALWIL is so I will continue to Support Avast!
Title: Re: Goodbye
Post by: Klavier on June 07, 2006, 03:30:16 AM
I´ve already changed my antivirus. I still read this forum, but like 10 days ago my computer got infected, and before of that I asked about making better the avast detection and many forum members replied that my post was like idiot cause´ avast was good enough, that asking for heuristics or for getting better the detection rate was a nonsense, etc etc.
I liked comodo, but I think it still needs more time to get better. I´m using bitdefender now.
Title: Re: Goodbye
Post by: justin1278 on June 07, 2006, 07:00:18 AM
Don't worry Justin1278 will come back crying onto the Avast Anti-virus software soon

How soon is soon? And why would you think that? Do you not think that I knew what I was doing when I switched? Do you not think that I already knew what the detection was with Comodo? Why do you think I am spending so much of my time collecting new virus samples for Comodo and ONLY Comodo? To help them get better detection. I know their detection isn't great right now but just you wait, in fact I bet you will change to Comodo one day!
Title: Re: Goodbye
Post by: justin1278 on June 07, 2006, 07:14:49 AM

[quote[
May I ask how you're doing this and where you're getting the resources?   :-\

Turkey, I am sorry to say I would like to keep where I collect new viruses to myself. However I have a sample that almost no antivirus detects here I will even upload a picture so you all may see the results. Turkey, it is nothing personal it is just that I would prefer to keep the ways I acquire these samples to myself. I have more then 1 way of getting new samples and I am getting new samples everyday, so far I have sent them at least 1 virus each day. On June 6, 2006 I submitted 3 samples, one early in the morning (around 2:00) and the rest during the early afternoon. Anyways below is the scan of the certain file. I would of given it to Alwil but they never respond or it may not even get added, I sent this file in on 6/5/06 and already Comodo detects it. I scanned the file again today to see if any new antivirus products detected it, but it seems not.
Title: Re: Goodbye
Post by: Negeltu on June 07, 2006, 11:18:09 AM
Why not send the file to alwil anyways?  Isn't it a good thing to at least try to send it so that others may be safe from it?  Or is that some form of protest against avast?  There is a chance...however small..that they would add it.  You said you have friends on the forum here...  Why not send it so that they have a chance of being protected against it?
Title: Re: Goodbye
Post by: Lisandro on June 07, 2006, 01:42:19 PM
Why not send the file to alwil anyways?  Isn't it a good thing to at least try to send it so that others may be safe from it?  Or is that some form of protest against avast?
Work 'against' won't make the things easier  :P
Anyway, if Alwil team would have bought Ewido and not Grisoft (AVG), I'll be happy... Detection seems to be the key for them  8)
Title: Re: Goodbye
Post by: mauserme on June 07, 2006, 02:16:02 PM
Why not send the file to alwil anyways? ... There is a chance...however small..that they would add it.
Isn't that a sad statement.  A chance the detection would be added...
And no one can argue against it.

Alwil is losing old members - people are jumping ship.  Yet still we're ignored.

A simple "We recognize the problem and we're working on it" might do some good here.

And isn't it also sad that Justin, Klavier, et al have gone partly because of the way they've been treated on the forum?  How about a little introspection when we post a reply?  A little "do unto others ..."  Disagreeing is fine but even this thread is starting to get adversarial.
Title: Re: Goodbye
Post by: bob3160 on June 07, 2006, 02:33:02 PM
Quote
Disagreeing is fine but even this thread is starting to get adversarial.
I guess that will be just cause to close another thread  ???  :'(
Title: Re: Goodbye
Post by: mauserme on June 07, 2006, 02:55:41 PM
I guess that will be just cause to close another thread ??? :'(
Bob,

I'm not calling for that at all.  I'm just saying if we're here to help or here seeking help we shouldn't alienate each other.

Keith
Title: Re: Goodbye
Post by: Spyros on June 07, 2006, 03:20:28 PM
Dear justin1278 - and others,
I too was intrigued when I heard about a new, free, full-featured AV coming out. When it did, I was the first one to post about it on Wilders. I still am very curious to see how it will perform in the future, once it is finally ready. And I certainly hope it becomes better than avast, and avast again becomes better than it, and so on. Why? Because that would be in my best interest, as a user. I don't have any problem with anyone helping them in making it a solid product, I think this is lawful, and in the past I also helped security products becoming better (avast, ewido and others - as much as I am able, of course).
On the other hand, what I DON'T like is going to another product's forum (a competitor's one) and starting an argument. What I DON'T like, is telling others "Do you think you could post your comments in my post in the avast! forums?" (http://forums.comodo.com/index.php/topic,377.0.html) so that they can "help" you. what I DON'T like is Commodo forums trying to create "fanatics" (just take a look at their smilies) about a product THAT IS STILL IN BETA!!!
I would really appreciate it if you just created a post saying "Hey guys, I just switched to another AV, because I think avast doesn't have a good enough detection for me, because the support is lusy ... (whatever else you want goes here)...". But advertising another AV here? That really doesn't look good, I hope you understand that Justin. And the only reason I am writting all these is because I never want to see another thread like this here
"Hi folks,

the time has arrived - after several severe warnings about all the flames here I am forced to close the Off Topic forum. I am very sorry to do this but I do not see any other alternative. I think this was quite unique place on the Internet where friends can meet and discuss different stuff. Unfortunately, sometimes I feel like it is a kindergarten.

I hope all of you will understand our step. I would like to thank to all of you who help us not only to support avast! but to keep this site to be such a wonderful place.

Please do not use the other specialized forums for offtopic stuff.

Take care!

Pavel"

I hope you do understand that. I have nothing personal against you (or anybody else).
Peace.
Title: Re: Goodbye
Post by: polonus on June 07, 2006, 04:31:50 PM
Hi Spyros,

I can understand your reaction, but you have to consider a few things here. One there is an enormous difference between positive remarks and negative remarks.
Being critical of a anti-virus product is a good thing, the makers of the product should continue to have such an attitude.
When I talk about a clever solution, for instance the DrWeb pre-hyperlink scanner plug-in or add-on for IE, FF or Flock, I present this technology not to criticize Avast for not having a similar service, but to let our users have the benefit of this small valuable tool. In that respect I am not advertising another AV solution. I would not have the rest of the product, because I do not like the FP of the heuristics of DrWeb's, one of it big limiting qualities. It flags toolbarcop, nukenabber etc. as malware, where the function of these tools can be both for good and bad purposes.

I can understand that the young dogs, that want to change the AV world try to jump the band-wagon a bit. Who wasn't young, and idealistic. I have a milder perspective. Do not think black-and white, think shades of grey.

There are also success stories, members are turned into real malware specialists and analyze to undo evil. Isn't that great. Look for the positive aspects here, not for the negative. Be grateful to Avast for this forum,

polonus
Title: Re: Goodbye
Post by: bob3160 on June 07, 2006, 04:38:49 PM
Quote
Being critical of a anti-virus product is a good thing
Polonus, that's a true statement however, that's not the real reason for this thread.
All you have to do is read the whole  thread started on the Comodo Forum.
It sounds more like spite than anything else to me.
There are many things I think can be improved with avast! but this thread isn't
what's going to accomplish that task.
Title: Re: Goodbye
Post by: Spyros on June 07, 2006, 04:39:39 PM
Polonus, we are saying almost the same thing. I wrote above that he has every right to critisize avast if he feels it is a weak product. Of course, saying "Please avast, import this great feature that XYZ antivirus has, in order to make avast better" is also perfectly normal, as you did. But in my perspective, this is not what's going on in this thread. And as I said, I don't have anything personal with anybody here, in contrary, I always enjoy Justin's posts, but I think things have gotten a little bit too far in this thread.
Title: Re: Goodbye
Post by: justin1278 on June 07, 2006, 05:14:07 PM
Why not send the file to alwil anyways?  Isn't it a good thing to at least try to send it so that others may be safe from it?  Or is that some form of protest against avast?  There is a chance...however small..that they would add it.  You said you have friends on the forum here...  Why not send it so that they have a chance of being protected against it?

You are right :'(, I have friends here and don't want them to get infected, so I will give my sample to Alwil, I have scanned the file at Virus Total[/size] (http://www.virustotal.com)
again and here are the results. IF any of you would like a copy of this sample please e-mail me (e-mail is in my profile) that way you may test the file with avast! and see when/if they add it to detection. I really appreciate your comments and posts, it shows you guys really care, and that is one of the reasons I am sticking around... Though I doubt Alwil will add this file at least you guys know I tried :). This sample is one of my ways of saying thank you for helping me and giving me a great forum for over a year.  Here are todays results of this malwares scan.





Title: Re: Goodbye
Post by: justin1278 on June 07, 2006, 05:14:47 PM
Ok I sent the file.
Title: Re: Goodbye
Post by: justin1278 on June 07, 2006, 05:15:22 PM
If anyone wants the sample file I sent plz e-mail me, I will send it to you (encrypted of course) so you can see if avast! detects it later
Title: Re: Goodbye
Post by: mauserme on June 07, 2006, 05:22:01 PM
[You are right :'(, I have friends here and don't want them to get infected, so I will give my sample to Alwil ...

Thanks Justin.
Title: Re: Goodbye
Post by: Negeltu on June 07, 2006, 05:31:29 PM
Why not send the file to alwil anyways?  Isn't it a good thing to at least try to send it so that others may be safe from it?  Or is that some form of protest against avast?  There is a chance...however small..that they would add it.  You said you have friends on the forum here...  Why not send it so that they have a chance of being protected against it?

You are right :'(, I have friends here and don't want them to get infected, so I will give my sample to Alwil, I have scanned the file at [size=12p]Virus Total[/size] (http://www.virustotal.com)
again and here are the results. IF any of you would like a copy of this sample please e-mail me (e-mail is in my profile) that way you may test the file with avast! and see when/if they add it to detection. I really appreciate your comments and posts, it shows you guys really care, and that is one of the reasons I am sticking around... Though I doubt Alwil will add this file at least you guys know I tried :). This sample is one of my ways of saying thank you for helping me and giving me a great forum for over a year.  Here are todays results of this malwares scan.







;)  That's very cool of you.  I for one appreciate it greatly.
Title: Re: Goodbye
Post by: justin1278 on June 07, 2006, 05:36:11 PM
Hi,

Thank you I just hope they add it to detection. :)

Regards,

Justin
Title: Re: Goodbye
Post by: Staind on June 07, 2006, 05:42:09 PM
The fact that no one from Alwil / Avast! team has replied to this topic greatly suggests that they don't really care what goes on within the community.  This thread, from my perspective, was started as a wake up call to Alwil - that members are leaving because the community feels they simply don't care.  Sadly, this thread only supports that statement and inspires that feeling.
Title: Re: Goodbye
Post by: justin1278 on June 07, 2006, 05:46:03 PM
Thank you Staind,

This topic has become a "hot" topic, and is at the top of the board, they must have noticed it by now, they are most likely just ignoring it. I'm betting eventually that the moderators will close it.
Title: Re: Goodbye
Post by: DavidR on June 07, 2006, 06:47:33 PM
Ooops sorry about the double post... :-[
Just edit out the contents of the duplicate post.

e.g. Edit, Duplicate post content deleted, etc.
Title: Re: Goodbye
Post by: justin1278 on June 07, 2006, 07:40:09 PM
Ok done DavidR
Title: Re: Goodbye
Post by: stevejrc on June 07, 2006, 08:19:10 PM
Well I didnt like their firewall compared to kerio and seen more poor reviews than good about their antivirus and firewall, so not for me. If you think its great or better, then go for it.

Ive stuck with Avast for its superb support and constant development.  ;D
Title: Re: Goodbye
Post by: justin1278 on June 07, 2006, 08:26:32 PM
Hi Stevejrc,

Have you even tried there firewall? Why not read the review HERE[/size] (http://www.pcmag.com/article2/0,1895,1969485,00.asp) if you want to try it then download the firewall HERE[/size] (http://www.personalfirewall.comodo.com/download/CPF_Setup_2.0.0.1.exe)

Regards,

Justin
Title: Re: Goodbye
Post by: stevejrc on June 07, 2006, 08:35:29 PM
I tried their previous version yes. I got loads of different UDP requests for each website I visited, none of which were needed. Only UDP 53 is needed for DNS and when I blocked UDP 1*** (cant remember port exactly) the connection failed. Maybe I was missing something, but I know whats needed to access the net.

Forgot to mention that most Avast providers failed to start as well, odd.
Title: Re: Goodbye
Post by: Vlk on June 07, 2006, 09:01:30 PM
Just a small comment about the responsiveness of the staff behind virus@avast.com (or lack thereof).

Currently, this mailbox is getting over 4,000 emails a day. It's simply above human possibilities to answer these emails individually.

We're working on a backend infrastructure that would greatly improve the submission (and confirmation) process. Until this is ready, we apologize for the "mess".


Thanks
Vlk


PS. While I respect everyone's right to choose whatever AV product he likes I don't really think this is the place to promote it here. "Join the Comodo revolution" is a phrase that you can post on your homepage - but hardly on the avast forum... :-\
Title: Re: Goodbye
Post by: bob3160 on June 07, 2006, 09:52:02 PM
Quote
Sorry I have left avast! and gone to Comodo, I will still support users here for a while though.
Sorry Justin1278 but this is like a slap in the face to any of us who've ever helped some one with a problem.
It also sounds as if without you, they will not receive any help.
If it's your choice to move on, I wish you the best of luck in your endeavors but please leave gracefully and as a
valued friend. It's the right thing to do. Thanks   :)  (This is strictly my own feeling on this subject.)
Title: Re: Goodbye
Post by: justin1278 on June 07, 2006, 10:59:18 PM
Bob,

I'm sorry I didn't mean to offend anyone, I will take it down right now.
Title: Re: Goodbye
Post by: mauserme on June 08, 2006, 12:04:25 AM
Just a small comment about the responsiveness of the staff behind virus@avast.com (or lack thereof).

Your response is much appreciated, Vlk.  It brings some understanding to the table.
Title: Re: Goodbye
Post by: timcan on June 08, 2006, 02:37:48 AM






PS. While I respect everyone's right to choose whatever AV product he likes I don't really think this is the place to promote it here. "Join the Comodo revolution" is a phrase that you can post on your homepage - but hardly on the avast forum... :-\
  I agree. I must admit that I also spend a lot of time at the comodo forum. I have used their firewall for quite some time now and have posts/screenshots  here at avast about it, but I don't consider this "advertising" since the firewall doesn't compete with avast! products.
   Haven't  a lot of us here had posts telling someone to go to kaspersky online scanner,trend micro,Panda ,ect.Also there are many posts talking about nod32,bitdefender,antivir,ect. I mean isn't this sort of advertising too?
 I'm not tryig to start anything with this post,just my thoughts.
   IMO this thread needs to stop.   thanks,tim


Title: Re: Goodbye
Post by: Lisandro on June 08, 2006, 03:12:52 AM
We're working on a backend infrastructure that would greatly improve the submission (and confirmation) process. Until this is ready, we apologize for mess.
Thanks, thanks, thanks...  :-*

I wish I could stop advertising ewido here (as it was bought by Grisoft - AVG antivirus) if we get better spyware/trojan protection  8)
Title: Re: Goodbye
Post by: Negeltu on June 08, 2006, 03:25:04 AM
I guess I don't see the big deal.  Avast has a pretty good detection rate, nice features and above all...it's free!  Many times I've seen people like Vlk personally help those on the forums here.  I do not see "poor support".   The emotions and words running around on the forums in regard to avast and it's support reminds me of witch trials.  Why can't we just tone down the rhetoric/opinion/and whatever else is coming out and treat eachother with mutual respect.  I'm sure the Avast team is working very very hard on improving the submission process and Avast as a whole.  Managing a project like this isn't a walk in the park.  I'm sure they are also trying to adjust to meet the demands of having more users of their av.
Title: Re: Where did Comodo learn AV?
Post by: polonus on June 08, 2006, 08:14:37 PM
Hello folks,

Comodo is mentioned for having so-called "proactive heuristic scanning analysis", but where did it acquire the know-how.
Well, when Comodo took over norwegian Trustix AS, Trustix Secure Linux (TSL) after this firm had bankrupted in 2003, there was some fear among users of this distro that the world would have to forget about it. This is not the case, look at: http://www.trustix.org/ or http://www.trustix.com/

When you run trustix meant for small servers this works fine. But it is a real servers appl. for admins not afraid to tweak files (so it is not a desltop variant, and certainly not meant for the click-through type of admin).

I think it is fair to have shed some light on this part of the story as well.

polonus
Title: Re: Goodbye
Post by: mauserme on June 08, 2006, 08:29:53 PM
Damian,

The links you posted are dead.

Keith
Title: Re: Goodbye
Post by: polonus on June 08, 2006, 08:37:54 PM
Howdy, Keith,

Right, polonus needs some spectacles, it is trustix, not trustfix.
It might be he was startled by the fact that he has launched 2000 postsings by now. Anyway, the links now are working, ain't they?

polonus aka Damian
Title: Re: Goodbye
Post by: RejZoR on June 09, 2006, 07:19:07 PM
Well another disturbing factor with nearly all these newcomer AVs is inability to detect complex malware. I've sent Polip sample to Melih quiet some time ago and is still not detected. Don't have the Zmist sample but i assume it's also not detected. And i don't think these are isolated samples.
They really have to work on engine and signatures a lot! I mean A LOT.
Title: Re: Goodbye
Post by: polonus on June 09, 2006, 07:48:15 PM
Hi RejZoR,

That is disturbing, and what about packers. Do they detect these, and polymorphic nasties? Just wishful thinking cannot make an AV solution outstanding.

polonus
Title: Re: Goodbye
Post by: ..::ReVaN::.. on June 10, 2006, 12:01:36 PM
....We're working on a backend infrastructure that would greatly improve the submission (and confirmation) process....

Looking forward to that, but may i ask about the approximate time frame for which we can expect to see these improvements?

PS. While I respect everyone's right to choose whatever AV product he likes I don't really think this is the place to promote it here. "Join the Comodo revolution" is a phrase that you can post on your homepage - but hardly on the avast forum... :-\

I fully agree with you there Vlk....

My hats off to you for being so tolerant to Justin's continuing advertising of a rival product on avast! support forums....
I don't mind discussing other security products not at all i even encourage it but what some here are doing is considered ADVERTISING(in my book at least)... And that makes a person think about their motives.....

Just my 2 cents worth...

Cheers,

Mikey
Title: Re: Goodbye
Post by: essexboy on June 10, 2006, 12:19:04 PM
Does this come under the heading of "The Long Goodbye"  :-*
Title: Re: Goodbye
Post by: bob3160 on June 10, 2006, 02:11:05 PM
6 pages of advertising and all for FREE. Not bad. Especially for a program that's not yet ready
for prime time.  ;D
Title: Re: Goodbye
Post by: polonus on June 10, 2006, 02:23:50 PM
Hi bob3160,

Yep Bob, that is the way it is to-day, and how things are done and created for the ignorants. People are not going after facts anymore, they do not make up their own minds, they are herded in another way. I like avast for what I have got, and what I experienced through it, not because of what others say or what a general opinion is.
I make up my mind considering real benefits for me, not because some state it is a benefit, or backleg.

To-day we live in an era of sugary sweet words create you your fanboys, and fanboys do your work for ye, they would even go to the length of filling your viruspools  for you, so you have the best product. I do not come from such a world, and I will never get accustomed to it. The one that repeats often enough with authority always is right, but is that so? Think twice again.

polonus
Title: Re: Goodbye
Post by: mauserme on June 10, 2006, 05:16:18 PM
... and what about packers.

Melih-Comodo's May 17. 06 response to RejZoR on the Wilders Security forum is excerpted below

"Quote:
Originally Posted by RejZoR
Melih, can you name just few packers that are already supported by Comodo AV ? Also do you already detect Polip/Polipos? Last time i checked it was still not detected. If not, let me know and i'll send 2 samples.


RejZoR

We have a support for 4 main ones at the moment (i don't know which ones top of my head but can find out if you like (i know one is UPX :-) ). we have a team of people working on writing around 27 different unpackers but will take time.
Please do send me the samples so that we can analyse it. Much appreciate it.

We are also extending our Heruistic engine to catch viruses without signatures, any help is appreciated.

thanks
Melih"


The thread is here:  http://www.wilderssecurity.com/showthread.php?t=130055&page=3
Title: Re: Goodbye
Post by: bob3160 on June 10, 2006, 05:54:11 PM
Isn't this thread which is advertising an inferior product ever going to fizzle out????   ??? :'( ???
Title: Re: Goodbye
Post by: mauserme on June 10, 2006, 06:24:06 PM
Isn't this thread which is advertising an inferior product ever going to fizzle out???? ??? :'( ???

Ok, how's this?

Comodo = 4 packers claimed
Avast! = 25 packers for sure

Proving once again that avast! is 6.25 times better than the competition.

I'm done now.
Title: Re: Goodbye
Post by: RejZoR on June 10, 2006, 07:38:36 PM
avast! also uses working and proven emulator. I don't think Comodo has one (thats why no Polip/Zmist detection)...
Title: Re: Goodbye
Post by: neal62 on June 10, 2006, 10:00:34 PM
Maybe this goodbye thread has ended?  :)

(http://img.photobucket.com/albums/v336/otis62/f_time2_T1.gif)
Title: Re: Goodbye
Post by: Staind on June 11, 2006, 06:31:05 AM
Yep Bob, that is the way it is to-day, and how things are done and created for the ignorants. People are not going after facts anymore, they do not make up their own minds, they are herded in another way.
What exactly are you implying here?  That people who switch from avast to comodo are ignorant?

Comodo has stated several times that their product (anti virus) is currently in its BETA stages.  So, why are we comparing an Antivirus (Avast!) that is currently at 4.x and Comodo which is currently at 1.x -- and I think it's changing to 0.x?  This thread isn't really stating that Comodo is superior to Avast (currently), it's stating that Avast is going downhill -- which I agree with.
Title: Re: Goodbye
Post by: Negeltu on June 11, 2006, 09:51:32 AM
This thread isn't really stating that Comodo is superior to Avast (currently), it's stating that Avast is going downhill -- which I agree with.

There are up and down periods in development and maintenance of every software project.  that doesn't mean the software is headed for a downward spiral.  :)  Yes those up and down periods can last quite a while and seem to be heading for the worse, but I don't think that's what's happening.
Title: Re: Goodbye
Post by: RejZoR on June 11, 2006, 12:01:37 PM
Well problem is that lately avast! is going just down and thats not just a small gap in developement. Look what they did with AntiVir? It was launched at the top of AV solutions from quiet mediocre AV solution (AntiVir 6). Everyone is implimentig some form of strong heuristics/behavior blockers. Nothing in avast!. Everyone is making more regular updates. Not avast!. Better submission system? Not avast!. Faster samples adding. Still nothing. Sure detection isn't all but how am i suppose to defend avast! as good home solution if i'm getting flooded with "avast! missed this, avast! missed that" all the time lately? Or it detected but can't clean at all.
Then they try Kaspersky and see that it detected all and also cleaned all. Bye bye avast! and they're gone to KAV. Or BitDefender and lately even AntiVir which is clearly becoming superior against avast!. It's time to act before it'll be too late imo. I mean people are running away from avast! to Comodo AV which is not ready yet and they're more happy? Somethings seriously wrong with the way how Alwil is currently working...
Title: Re: Goodbye
Post by: TAP on June 11, 2006, 12:30:31 PM
Well problem is that lately avast! is going just down and thats not just a small gap in developement. Look what they did with AntiVir? It was launched at the top of AV solutions from quiet mediocre AV solution (AntiVir 6). Everyone is implimentig some form of strong heuristics/behavior blockers. Nothing in avast!. Everyone is making more regular updates. Not avast!. Better submission system? Not avast!. Faster samples adding. Still nothing. Sure detection isn't all but how am i suppose to defend avast! as good home solution if i'm getting flooded with "avast! missed this, avast! missed that" all the time lately? Or it detected but can't clean at all.
Then they try Kaspersky and see that it detected all and also cleaned all. Bye bye avast! and they're gone to KAV. Or BitDefender and lately even AntiVir which is clearly becoming superior against avast!. It's time to act before it'll be too late imo. I mean people are running away from avast! to Comodo AV which is not ready yet and they're more happy? Somethings seriously wrong with the way how Alwil is currently working...


I think so.... as I used to say something about this concern.

http://forum.avast.com/index.php?topic=15091.msg130621#msg130621

It seems to me that the problem is, avast! has no strong marketing point, no attraction (e.g. detection technology) for some people to stay with it or buy it.

For example, Norman. I think its overall detections are not better than avast! but Norman has a very strong marketing/attraction point so-called "SandBox Technology" even I think this technology is not better than heuristic detection of some other AV's but this SandBox Technology extremely makes Norman so different from many other AV's on the market.
Title: Re: Goodbye
Post by: mauserme on June 11, 2006, 03:19:22 PM
Vlk mentioned that version 5 will have "advanced proactive detection" (not pure heuristics) in this thread

http://forum.avast.com/index.php?topic=21098.msg176745#msg176745

Given the current feelings being expressed the sooner we have a beta on this the better.

I don't agree with those that say this thread is nothing more than an ad for a competitor.  On the surface it is that in part, but more importantly its the place where many of the old wounds that have been festering have come to surface.  Its the place where the members and, hopefully, the alwil team can come to see what needs to be done.  Sure this has all been expressed in other places but the whole family is here for this one ...  So lets listen.

There are up and down periods in development and maintenance of every software project. that doesn't mean the software is headed for a downward spiral. :) Yes those up and down periods can last quite a while and seem to be heading for the worse, but I don't think that's what's happening.

Negeltu is absolutely correct in this.  We are at a point where other vendors have taken a step or two forward and we're feeling the frustration of waiting for avast! to take those steps.  Some have jumped ship because of this, but if you look at their posts on the other forums it becomes clear that some of them will jump again when their new AV falls behind a bit.  For them its a  perennial search for the perfect product without the realization that what they seek does not exist.  For others, they feel more respect where they've gone and they will probably stay there.

Looking at recent threads in this forum I have the feeling the alwil team has been more directly involved lately and I think this is good.  For me, if I know I'm not being ignored, if I know the programmers are at least aware of whats going on and are taking necessary steps, I can be very patient.

I'm done now.

Seems I mis-spoke when I posted that.
Title: Re: Goodbye
Post by: drhayden1 on June 11, 2006, 03:43:55 PM
As Bob3160 stated- this thread NEEDS to fizzle out :P

What started out as a farewell and then advertising a beta version of a so-far inferior product-Is now getting way too long and boring!!!!

Besides this thread,Have a good one avast! world ;D :D 8)

 
Title: Re: Goodbye
Post by: Klavier on June 12, 2006, 06:32:55 AM
I mean people are running away from avast! to Comodo AV which is not ready yet and they're more happy? Somethings seriously wrong with the way how Alwil is currently working...

You made a good point with that post.
Greetings,
K.