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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: tweakermonkey on December 31, 2003, 12:09:09 AM

Title: Can't send mail suddenly
Post by: tweakermonkey on December 31, 2003, 12:09:09 AM
I am using avast with OE in XP Home. If I enable avast to scan outgoing mail my mail never leaves my computer. I receive mail scanned by avast just fine. OE sends the mail and even places a copy in the sent folder and avast scans it, it just doesn't go to the server. No errors are noted anywhere. If I disable scanning of outgoing mail OE works fine. I have uninstalled avast and deleted my accounts in OE then started from scratch. Still no mail leaves my computer. I have run the mail setup wizard dozens of times. All settings in OE and the avast ini file appear to be correct. I have been running avast for 6 months without problems. Any idea of how to proceed?
Title: Re:Can't send mail suddenly
Post by: Walker on December 31, 2003, 12:54:09 AM
Puerly on hand of what you have said tweaker, a couple of questions:-

How do you know mail isn't going to the server (your recipients don't get it or you have tested with a message to yourself?)

If you haven't changed any settings, has your ISP changed their requirements.. . perhaps smtp autorisation?

Don't undersatand why you don't get an error msg!  :-\

W.
Title: Re:Can't send mail suddenly
Post by: tweakermonkey on December 31, 2003, 01:08:18 AM
Both myself and others never receive mail, the email in my sent folder does not have the clean message from avast either. No my ISP hasn't changed their requirements. I have checked all settings dozens of times, re-installed avast, and re-created my email accounts in OE. Something must be corrupt, but what?
Title: Re:Can't send mail suddenly
Post by: Walker on December 31, 2003, 01:12:37 AM
Tweaker,

I know little about OE.. . don't use it. But isn't OE automatically protected by Avast ie you don't need to adjust settings !?.

Hopefully the 'OE knowledgeable guys will comment  ;)

W.
Title: Re:Can't send mail suddenly
Post by: Lisandro on December 31, 2003, 01:15:32 AM
You must know how MPW works as you use avast for 6 months...
If you receive mail scanned by avast and OE places a copy in the sent folder (after the email was scanned by avast)... It's quite strange...

Isn't a firewall trouble? Or spamkiller incompatibility... Maybe some strange into OE... I could not imagine what's wrong but I'll promise I'll think about it. Anyway, when avast! leave the e-mail to be sent I though you must receive too...

I use XP Pro SP1, OE, avast and Spamihilator without trouble.  :-\
Title: Re:Can't send mail suddenly
Post by: tweakermonkey on December 31, 2003, 01:23:02 AM
You must know how MPW works as you use avast for 6 months...
If you receive mail scanned by avast and OE places a copy in the sent folder (after the email was scanned by avast)... It's quite strange...

Isn't a firewall trouble? Or spamkiller incompatibility... Maybe some strange into OE... I could not imagine what's wrong but I'll promise I'll think about it. Anyway, when avast! leave the e-mail to be sent I though you must receive too...

I use XP Pro SP1, OE, avast and Spamihilator without trouble.  :-\

My received mail is received and scanned just fine, my outgoing mail appears to be scanned by avast although it doesn't add the clean message to it, and a copy is placed in the Sent folder in OE.
Title: Re:Can't send mail suddenly
Post by: tweakermonkey on December 31, 2003, 01:23:32 AM
Tweaker,

I know little about OE.. . don't use it. But isn't OE automatically protected by Avast ie you don't need to adjust settings !?.

Hopefully the 'OE knowledgeable guys will comment  ;)

W.

During install the mail setup wizard does everything for you, I have been using avast for months and this always works. I tried setting it up manually and get the same results.
Title: Re:Can't send mail suddenly
Post by: Walker on December 31, 2003, 01:23:45 AM
Tweaker,

I'm often and usually totally bemused by Avast with OE. But what I was getting at (probably wrongly  :-\ ) was that I didn't think you had to change anything in OE for it to work with Avast ie manually changing things not required..

Technical.. . blast me down in flames  ;D

W.
Title: Re:Can't send mail suddenly
Post by: Walker on December 31, 2003, 01:27:55 AM
My received mail is received and scanned just fine, my outgoing mail appears to be scanned by avast although it doesn't add the clean message to it, and a copy is placed in the Sent folder in OE.

I've lost the plot  8) are we saying that it's just that the 'clean msg' isn't being added or (as I thought) that messages are not being sent  ???

W
Title: Re:Can't send mail suddenly
Post by: Lisandro on December 31, 2003, 01:53:58 AM
Can you ask Walker's question? I assume you know how to configure avast! after all these months... Can you post your OE accounts configurations (of course, do not use your real username and password...)  ;D
Title: Re:Can't send mail suddenly
Post by: .: Mac :. on December 31, 2003, 06:45:03 AM
passwords appear as ********* in OE
also What version of OE do you have 4, 5, 5.5 or 6
Title: Re:Can't send mail suddenly
Post by: tweakermonkey on December 31, 2003, 06:17:31 PM
passwords appear as ********* in OE
also What version of OE do you have 4, 5, 5.5 or 6


6
Title: Re:Can't send mail suddenly
Post by: tweakermonkey on December 31, 2003, 06:37:51 PM
Can you ask Walker's question? I assume you know how to configure avast! after all these months... Can you post your OE accounts configurations (of course, do not use your real username and password...)  ;D
Title: Re:Can't send mail suddenly
Post by: tweakermonkey on December 31, 2003, 06:38:11 PM
Can you ask Walker's question? I assume you know how to configure avast! after all these months... Can you post your OE accounts configurations (of course, do not use your real username and password...)  ;D
Title: Re:Can't send mail suddenly
Post by: Lisandro on December 31, 2003, 06:40:40 PM
Tweakermonkey, this forum become a mess  ;D
Are your system working or not? Can we go straight to the point?
Title: Re:Can't send mail suddenly
Post by: tweakermonkey on December 31, 2003, 06:45:34 PM
Tweakermonkey, this forum become a mess  ;D
Are your system working or not? Can we go straight to the point?

If I disable the scanning of outgoing mail, which I have done, I can send mail. If I choose to scan outgoing mail it goes to never never land. I guess I will deal with it until my next system rebuild, I do not have enough time on my hands to pursue this further.
Title: Re:Can't send mail suddenly
Post by: ash on January 01, 2004, 11:09:52 AM
what is the need to scan outgoing mail ?
do u send viruses?? :D
Title: Re:Can't send mail suddenly
Post by: tweakermonkey on January 01, 2004, 05:44:10 PM
what is the need to scan outgoing mail ?
do u send viruses?? :D


If I do manage to get a virus from P2P, floppie, download , CD, or some other means it may decide to send itself to others in my address book. My wife also uses my computer mainly for email. It would be foolish not to scan outgoing mail.
Title: Re:Can't send mail suddenly
Post by: Lisandro on January 01, 2004, 06:08:06 PM
what is the need to scan outgoing mail ?
do u send viruses?? :D

If it helps, I just post how should be your configuration for it;

POP3=SMTP: 127.0.0.1
user name: YourEmail#pop3.eth.net
password: ***** and check to remember

enable smpt authentication and there:
smpt server: #smtp.eth.net
password: <blank> or the same as above *****, check to remember.

Won't it work? I do not know anything more to help you, except asking if this is a trouble with ports and/or firewall...  :-\
Quote
Title: Re:Can't send mail suddenly
Post by: Gaia Lives on January 07, 2004, 08:07:35 PM
Tweakermonkey,

I just fixed a problem with outgoing mail, and the problem wasn't Avast, it was the ISP changing the required settings.  If your ISP is one of those gobbled up by Earthlink, they have changed the server settings.  

On your post, you show your incoming server IP is the same as your outgoing server name, and I believe this may be incorrect.  If you're using Earthlink, go to their support.earthlink.net page and select 'Email problems' and follow one of the links to check your requirements for the specific service you started with.  (smtpauth.earthlink.net may work in the outgoing server name line, if you fell like gambling)

If you're not in the Earthlink empire, well, good luck.